Information Management Intern: UX Design

Work LocationBangkok Expected duration6 months Duties and ResponsibilitiesCreated in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over 150 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community. The internship is for a duration of up to 6 months and is based in the UNDRR Office in Bangkok. The internship is unpaid and full-time. Interns work five days per week (40 hours) under the direct supervision of the Head, Information Design & Technology Solutions (IDTS) unit, within the Communication, Advocacy, Knowledge Management and ICT Section of UNDRR. Responsibilities Responsibilities will depend on the individual's background and the period during which he/she will undertake the internship. Indicative responsibilities include: 1. Assist in designing and prototyping user interfaces for ongoing projects, such as Damage and Losses systems, Knowledge Hubs, and the unified Data Hub. 2. Conduct and assist in user research through surveys, interviews, and usability testing to improve the usability and accessibility of digital platforms. 3. Develop and refine wireframes, mockups, and interactive prototypes to visualize and test UI/UX concepts. 4. Support the creation and maintenance of design systems, UI components, and style guides to ensure consistency across platforms. 5. Collaborate with developers, data teams, and stakeholders to align UX/UI improvements with functional and technical requirements. 6. Document design processes, research insights, and usability findings to contribute to iterative improvements. 7. Perform additional duties as required. Qualifications/special skillsTo qualify for an internship with the United Nations, applicants must meet one of the following requirements: - be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); - be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor's level or equivalent). Interested candidates must be pursuing or pursued their degree in areas related to this Job Opening. In addition, interested candidates must have proficiency in: 1. User research methods, including usability testing, surveys, and interviews, to understand user needs and drive informed design decisions. 2. Interaction design principles and knowing how and when to apply them to create intuitive and efficient user flows. 3. Proficiency in information architecture and demonstrated knowledge of structuring and organizing content to optimise usability and navigation across screens and devices. 4. Proficiency high- and low-fidelity prototyping and wireframing, using tools such as Figma or similar to design and test concepts with relevant stakeholders. 5. Demonstrated knowledge of conducting usability evaluation and know how to assess and improve user experiences based on findings and insights. 6. Demonstrated interest in working with conversational flow and design for interaction humans and AI systems. Candidates are expected to bring strong analytical thinking, problem-solving skills, and the ability to work both independently and within a team. A strong interest in the mission of the United Nations and a commitment to its values are essential, along with the ability to collaborate with colleagues from diverse cultural backgrounds and perspectives. Applicants may be asked to provide a portfolio of coursework. Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or PH.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Additional InformationDue to the high volume of applications received, only successful candidates will be contacted. Intern Specific textInterns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.