IG Acquisition Assistant

Hardship Level (not applicable for home-based)A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate TypeUNOPS LICA4

Target Start Date2024-01-08

Job Posting End DateJanuary 9, 2024

Terms of Reference1.General Background
The United Nations High Commissioner for Refugees (UNHCR) office was established on December 14, 1950 by the General Assembly of the United Nations. The Agency is mandated to direct and coordinate actions to protect people in refugee status and solve refugee problems. Its main purpose is to safeguard the rights and welfare of refugees. It also has a mandate to help stateless people. For more information on UNHCR, its mandate and operations please visit http://www.unhcr.org.
UNHCR is almost entirely funded by voluntary contributions from governments and private donors. Private Sector Partnerships (PSP) Mexico is a priority market for PSP Americas, with the remit to increase awareness of UNHCR and raise funds from the private sector (individuals, corporates, foundations) in the country. The individual giving acquisition strategy has grown in the last years and it is expected to continue with this trend.
In this context, PSP Mexico is looking to recruit a person that will ensure the acquisition programs administrative and operational support.
2.Purpose and Scope of Assignment
• Administrative and Collaborative Support
oAdministrative related tasks
oProcess permits for street and private site activations.
oCreate private sites activations.
oCollaborate with vendors to design marketing materials.
• Campaign development and execution
oSupervise field activities and call center operations.
oAssist in the development and monitoring of lead conversion campaigns.
• Reporting and Analysis
oPrepare and analyze fundraising reports.
oConduct monthly weekly and monthly KPI evaluations.
• Communication and Engagement
oCreate scripts and pitch cards.
oStay updated with UNHCR news and strategies.
oRespond promptly to incidents or challenges.
oAttend fundraising activities and meetings as required.
• Training
oInduction and constant training sessions
• Partnership & Relationship Management
oCoordinate with private sites to form and maintain partnerships.
oAssist in UNHCR processes and collaborations when necessary.

3.Monitoring and Progress Controls
• Directly report to Senior PSP Individual Giving Associate
• Provide weekly report updates.
• Submit monthly KPIs report.
• Deliver annual KPIS performance analysis.
• Ensure alignment with and achievement of program’s KPIs.
• Uphold and work in line with UNHCR values

4.Qualifications and Experience
(List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)
a.Education (Level and area of required and/or preferred education)

• Completion of high school education is mandatory.
• A bachelor’s degree in Business, Science, Arts, or related fields is desirable.

b.Work Experience
(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)
• Minimum of 1 year in Senior Telemarketing and Face-to-Face roles preferred.
• Proficient in MS Office, especially Word, Excel, and PowerPoint.
• Familiarity with Canva

c.Key Competencies
(Technical knowledge, skills, managerial competencies or other personal competencies relevant to the
performance of the assignment. Clearly distinguish between required and desired competencies)
Profile:
• Good at public relations
• Proven skills in personnel management and coordination with both internal and external teams.
• Capability to thrive in a high-paced work environment.
• Strong problem-solving skills and the ability to work independently.
• Fluency in both English and Spanish.

Skills:
• Precise communication abilities.
• Creativity and innovative thinking.
• A results-driven approach.
• Adaptability to changing scenarios.
• Demonstrated ability to take primary responsibility for diverse projects, ensuring timely completion and diligent follow-up.

Results and deliverables:
Expected metrics for this position are the following:
• Create annual alliances with private sites.
• Achieve annual targets for new donors and other related KPIs.
• Supervise, analyze, and offer recommendations on Quality KPIs.

IMPORTANT INFORMATION:

• This position is advertised to internal and external applicants. Candidates must be legally present in México at the time of application, recruitment and hire. Only Mexicans or candidates holding a valid work permit in México will be considered eligible.

• Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern, is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The selected candidate(s) will be required to provide the proof of vaccination prior to recruitment.

• Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.

• UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

• This position is offered under UNOPS Local ICA contract until 30/06/2024 with possibility of extension.

• Remuneration: A competitive compensation and benefits package is offered depending on relevant experience as per the requirements of the job advertisement. For information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations.

Standard Job Description

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Other informationThis position doesn't require a functional clearance