IDB Invest ITG Operations โ Business Analyst Consultant
Location:
The IDB INVEST, a member of the Inter-American Development Bank (IDB) Group, is a multilateral organization based in Washington, D.C., that is committed to the development of Latin America and the Caribbean through the private sector.
About this position:
IDB INVEST is implementing a software solution to support and automate the management of the operational life cycle in the Maestro system. This project uses information technology to facilitate the definition of a process framework to measure and monitor day-to-day business processes for continuous improvement and efficiency. IDBI operational systems have been developed using a BPM tool that includes process modeling, process simulation, process repositories, workflow, integration, reporting, and other technologies.
We are seeking an experienced business analyst to help us improve our systems and processes.
What youโll do:
The proposed consultancy supports the current and new functionality of a technology solution that supports IDB INVESTโs operational processes. The incumbent will support the project team with the analysis, review of business processes, QA / Testing management, and business support.
- Act as liaison between IT and across business units to document and translate business requirements and needs.
- Stablish partnerships with other stakeholders across the institution.
- Evaluate real-time data to identify systems processes.
- Assist the technical teams in the identification and solution of system and data issues to ensure appropriate data quality.
- Participate in communication within the implementation team and the development of cases for quality assurance and user acceptance tests.
- Provide support in the identification of issues, decision points, and risks arising from the execution of the project.
- Produce business, functional, technical and system design documentation.
- Create QA plans to review and ensure the correct implementation of the functionality.
- Support the QA team with functional requirements validation and manage the UAT process.
- Execute systems analysis to maximize troubleshooting problems.
- Identifies and resolves issues with business applications, following agreed procedures and using application management software and tools.
- Define processes flow for systems integration. Including Microsoft CRM / Salesforce
What youโll need:
- Education: Bachelorโs degree in Business Administration, Industrial Engineering, Computer Sciences or related field, Masterโs degree is a plus.
- Experience: At least 2 years of experience in business process analysis and design.
- Languages: Fluent in English or Spanish.
Areas of Expertise: Familiarity with business process modeling tools and techniques.
Core and Technical Competencies
- Excellent communication, analytical, facilitation, and process modeling skills.
- Proven ability to work both independently and in a dynamic team environment.
- Extensive experience in business processes analysis and workflows.
- Certified ScrumMaster is a plus.
- Excellent time management skills and ability to prioritize tasks, use initiative and be self-directed to meet deadlines.
Requirements:
- Citizenship: If you are not a citizen of United States of America we may offer assistance with relocation and visa applications for you and your eligible dependents.
- Type of contract: Consultant full time.
- Length of contract: 12 months.
- Location: IDB Headquarters, Washington, DC, U.S.A.
- Responsible person: IT Lead Officer
What we offer
The IDB group provides benefits that respond to the different needs and moments of an employeeโs life. These benefits include:
ยท A competitive compensation package.
ยท A flexible way of working. You will be evaluated by deliverable.
Our culture
At the IDB Group we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.
Diversity, Equity, Inclusion and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e-mail us at diversity@iadb.org to request reasonable accommodation to complete this application