Position: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย HR Manager
Level:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย AAH8
Reports to:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Head of Human Resource Departmentย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
Location:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Juba
Last update: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย January 2025
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Action Against Hunger-USA is part of the Action Against Hunger International network, which provides humanitarian relief in over 40 countries worldwide in the sectors of nutrition, health, water/sanitation, and food security. Action Against Hunger-USA, an independent NGO, currently manages operations in 9 countries: Kenya, South Sudan, Nigeria, Pakistan, Cambodia, Tanzania, Uganda, Somalia, Haiti. Action Against Hunger-USA has over $110 million in programs, and approximately 2000 staff based in the various country offices and the three Head Quarter Locations of New York City, Washington D.C and Nairobi. Additional growth is anticipated.
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I. SUMMARY OF POSITION
The Human Resource Manager will coordinate and implement Human Resource functions for Action Against Hunger Country Office. Reporting to the HR Head of Department (HR HOD) at the country office, the HR Manager will support the review and implementation of the organization\u2019s HR strategy, support the recruitment process, support the review of organizational policies, and departmental objectives for the HR team. The HR Manager will also help shape our employer brand strategy.
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Purpose: The HR Manager will implement the recruitment process, roll out organizational policies, and set objectives for direct reports. Familiarity with HR technology, including payroll systems and HR information systems, is essential for success in this role.
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Engagement: In consultation with the HR HOD, the HR Manager will support the management of HR-related issues, oversee the recruitment process, design and review organizational policies, and set objectives for the HR team. Together with the HR HOD, they will help shape our employer brand strategy.
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Delivery: Analytical work must be organized to ensure timely deliverables that support subsequent work and are consistent with corporate/business standards and the work plan.
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II. ESSENTIAL JOB FUNCTIONS
Under the direct supervision and guidance of the Human Resource Head of Department, the HR Manager\u2019s responsibilities include but are not limited to:
Objective 1: Support the Recruitment Process
In coordination with the hiring managers and Field HRs, implement the recruitment and selection process from gap identification to reference check at the Mission Level. Disseminate the recruitment process to Program/Hiring Managers and ensure adherence to the set policies and procedures.ยObjective 2: Treasury Forecast for HR Department
Support the preparation of forecasts required by the HR department, considering work permits, visas, NSIFs, salaries, etc and ensure timely submission of forecasts to the Finance Department. Liaise with the Head of HR department for upcoming events requiring forecasting.
Objective 3: Implement Organizational Policies and Set Objectives
Support the HR HOD in maintaining the work structure by updating job requirements and descriptions. Manage a high-performance appraisal system and assess training needs to enhance staff development initiatives. Advise managers on compliance with internal policies and ensure all staff have up-to-date performance appraisals.
Objective 4: Help Shape Our Employer Brand Strategy and Overall HR Strategy
Provide decision support through HR metrics and ensure legal compliance. Consider all service recipients as \"clients\" and maintain productive partnerships based on trust and respect. Collaborate with the HR HOD to develop and implement HR strategies aligned with the Country Office strategy.
Objective 5.ย ย ย ย HR Audits (Personnel Files)
\u00b7ย ย ย ย ย ย Audit employee files (electronic & hard copy) every two months. Works with the Head of Department & Field HR team to ensure that all files are always updated and filed correctly.
\u00b7ย ย ย ย ย ย Spot-check the data in routine reports to ensure it is correct before analyzing trends & identifying issues for review.
\u00b7ย ย ย ย ย ย Take lead in submitting HR documents during Audits; liaise with Field HR team for any documents required.
\u00b7ย ย ย ย ย ย Take lead to ensure that Employee documents (Payslips, Contracts, JD, Timesheets) are signed and filed both physically and electrically.
\u00b7ย ย ย ย ย ย Take lead to ensure employees sign attendance sheets and provide a report.
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Objective 6: Management of Day-to-Day Issues Related to Human Resources
\u00b7ย ย ย ย ย ย Nurture a positive working environment and bridge management-employee relations.
\u00b7ย ย ย ย ย ย Together with the HR HOD, manage the staff disciplinary process and oversee contract management/follow-ups.
\u00b7ย ย ย ย ย ย Prepare HR reports, update the organizational structure, and lead weekly calls with bases.
\u00b7ย ย ย ย ย ย Plan, organize, and manage HR functions while participating in developing HR goals, objectives, and systems.
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III.ย ย ย ย ย ย ย ย ย SUPERVISORY RESPONSIBILITIES
\u00b7ย ย ย ย ย ย May be required to supervise Officer, HR assistant, interns and trainees as the need arises
III. PHYSICAL DEMANDS
\u00b7ย ย ย ย ย ย Employees are required to work from 8:30 AM to 5:30 PM with a one-hour lunch break (1:00 PM - 2:00 PM).
\u00b7ย ย ย ย ย ย While performing the duties of this job, employees may need to sit for long periods and concentrate on work such as revising policies, preparing presentations, and conducting training.
\u00b7ย ย ย ย ย ย Good listening skills and the ability to translate HR policies to a large number of staff are essential.
\u00b7ย ย ย ย ย ย Travel to the field as per HR plans is required.
\u00b7ย ย ย ย ย ย The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
IV. WORKING CONDITIONS, TRAVEL, AND ENVIRONMENT
\u00b7ย ย ย ย ย ย The job requires regular attendance at least five days per week. Availability to work outside normal office hours or on weekends as needed is required.
\u00b7ย ย ย ย ย ย Domestic travel to bases as required is necessary.
\u00b7ย ย ย ย ย ย All Action Against Hunger-USA employees must engage with and follow the performance management program in place.
V. GENDER EQUALITY COMMITMENTS
\u00b7ย ย ย ย ย ย Foster an environment that supports equal access to information for women and men.
\u00b7ย ย ย ย ย ย Provide an environment where promotions are based on performance objectives for both women and men.
\u00b7ย ย ย ย ย ย Respect beneficiaries, regardless of gender, sex, disability, religion, etc.
\u00b7ย ย ย ย ย ย Value and respect in all cultures.
\u00b7ย ย ย ย ย ย Promote and uphold the PSEA policy and procedures.
Requirements
VI. REQUIRED QUALIFICATIONS AND PROFESSIONAL EXPERIENCE
\u00b7ย ย ย ย ย ย Minimum of a master\u2019s degree in HR Management or a related discipline.
\u00b7ย ย ย ย ย ย Proficiency in Business Intelligence/Analytics and Audit is required.
\u00b7ย ย ย ย ย ย At least 5 years of progressively responsible experience in human resources management, administration, or a related area.
\u00b7ย ย ย ย ย ย Professional Certification in HR Management.
VII. REQUIRED SKILLS, COMPETENCIES & ATTRIBUTES
\u00b7ย ย ย ย ย ย Proven working experience as an HR Manager or other HR Executive.
\u00b7ย ย ย ย ย ย People-oriented and results-driven.
\u00b7ย ย ย ย ย ย Demonstrable experience with Human Resources metrics.
\u00b7ย ย ย ย ย ย Knowledge of HR systems and databases.
\u00b7ย ย ย ย ย ย Ability to architect strategy along with leadership skills.
\u00b7ย ย ย ย ย ย Excellent active listening, negotiation, and presentation skills.
\u00b7ย ย ย ย ย ย Competence to build and effectively manage interpersonal relationships at all levels of the company.
\u00b7ย ย ย ย ย ย In-depth knowledge of labor law and HR best practices.
Benefits
VIII. COMMITMENT TO ANTI-DISCRIMINATION AND PSEA
\u00b7ย ย ย ย ย ย We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, ancestry, national origin, age, handicap, disability, marital status, or veteran status. The incumbent is required to carry out duties in accordance with Action Against Hunger Safeguarding policies (PSEA, Child Safeguarding, and Code of Conduct). Action Against Hunger-USA complies with all applicable laws governing non-discrimination in employment.
Application Process.
Interested? Then apply for this position by clicking on the apply button. All applicants must upload a cover letter and an updated resume and both must be in the same language as this vacancy note. Applications will be reviewed on a rolling basis and deadline is March 3, 2025.