HR and Administrative Support Officer- Fixed Term- Microfinance department- For Internal and external candidates- Grade, ML5B

Org. Setting and ReportingOrg. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. 1.Supervisor: Head, MD Administration Section 2.Supervisees: N/A ResponsibilitiesThe incumbent : 1. Provides substantive support on all Human Resources matters, staffing issues (regular and complementary personnel), including staff development and training, specifically: a. Works closely with MD Fields to discuss and collect their HR needs, ensuring they are incorporated in the Departmental workforce plans; monitors and verifies implementations including recruitment, staff contracting and complementary personnel, ensuring compliance with the plans and regularity framework; provides the necessary guidance and support, as required. b. Monitors performance management processes, ensuring timely and appropriate alignment of the supervisory roles with the established structures; collects and statistically analyses data for the performance indicators to identify potential improvement areas; provides support in the development and management of the incentive scheme. c. Monitors and reports on staffing data, including relevant trend analysis. prepares HR statistical reports, including ad-hoc inquiries, coordinates HR data integration, including monitoring and reporting on completeness and accuracy across enterprise systems. d. Is responsible for the integration of career development, training and performance management into the Microfinance Human Resource plan and provides the necessary advice to staff members on their careers; develops written materials and guidelines to be used for staff development purposes. e. In coordination with MD Chiefs, Credit Operations Managers and Regional Managers, develops an annual training plan and ensures its implementation across MD fields of operations; undertakes evaluation and assessment to ensure the quality and relevance of the training provided and their impact on the operations. 2. Monitors the MD procurement and contracts management activities at HQs and Fields: a. Monitors the procurement, supply chain including the complete cycle of REACH transactions on Supply and Change Management (SCM) at MD company within its set thresholds. b. Overviews and monitors management of contracts based on best value for money, including tendering, screening against the consolidated UN Sanctions lists, checking and verifying creation of vendors at MD company. c. Promotes lessons learned and best practices, identifies abnormalities and areas of risk in implementation; makes recommendations for corrective actions and new measures to strengthen the internal controls to ensure standardization and streamlining of procedures for efficiency purposes. 3. In close cooperation and coordination with Chiefs and relevant staff, manages the collating, developing and monitoring of the Department Budget, at HQs and Fields, specifically: a. Works closely with the department’s Administrative Officers to collect data and develop comprehensive budget proposals reflecting the actual needs and relevant instructions and ceilings; enters details using established methodologies and tools such as the Business, Planning and Consolidation Budgeting (BPC), ensuring timely and accurate inputs. b. Follows up and coordinates with Finance Department relevant staff and provides the necessary support to the supervisor in responding to queries, including narratives, statistics and reports. c. Monitors and controls the MD’s annual budget in all Fields; rreviews budget adjustment requests, and make recommendations, in compliance with relevant budget /financial instructions; identifies and reports changing patterns of expenditure. d. Provides guidance and support on effective budgetary and financial practices to the Fields staff, as and when required. 4. Manages administrative and general services activities, at HQs, ensuring efficient operations and compliance with established procedures and standards, specifically: a. Assesses the administrative support activities at MD/HQs, ensuring they are performed to the best standards in close coordination with concerned supervisors; provides the necessary technical support to enhance and improve services. b. Ensures MD HQs office is well equipped with sufficient IT software and hardware, furniture and supplies. c. Coordinates with other stakeholders, building maintenance and security, and other general services are provided timely to ensure a safe and pleasant environment to work in. d. Follows up closely on arranging access rights to REACH with concerned staff including addressing technical issues that may result from access matters to MD users. 5. Performs other duties as may be assigned by the supervisor CompetenciesUN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Functional Leadership (as applicable) i. Analyzing ii. Deciding and Initiating Action iii. Learning and Researching iv. Relating and Networking v. Coping with Pressure and Setbacks EducationA university degree in economics, business administration, banking, development studies or other related discipline. Job - Specific QualificationNot available. Work Experience1. At least six years of progressive experience in the application of the knowledge acquired, covering the management of a wide range of HR and administrative support functions, including HR planning, capacity building and providing training, departmental budget preparation and monitoring, overseeing recruitment and procurement and general services support, in banking, microfinance environment, other lending institutions or a related discipline is required 2. Excellent skills and experience in using standard computer software is required LanguagesGood command of written and spoken English and Arabic. Assessment- Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview Special NoticeType of Contract: Fixed Term Appointment -Contract Type: Fixed Term appointment for 1 year (probationary year), with the possibility of further extension, subject to availability of funds, satisfactory performance and continuing need. Grade and Salary: Grade ML5B Monthly basic salary USD1,705.00, ++ Due to exceptional measures, currently contracted daily paid employees are considered internal candidates and therefore, can apply for any given job opening if qualified. Other benefits include: • Provident Fund contribution (15.4% of basic salary paid by the Agency). • Dependency allowances (if applicable). • 30 days of annual leave. • Compulsory medical insurance. ** Desirable Qualifications: 1. Advanced university degree in his/her field of specialization from a recognized university. 2. Experience and knowledge of formulating training materials This vacancy notice is open to internal and external candidates. Only candidates residing in West Bank or Jerusalem, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in West Bank/ Jerusalem, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. To ensure efficiency and timeliness of the recruitment process, if a large number of applicants pass the test, the Agency may decide to invite to the interview only the candidates with the top scores to ensure a manageable number of candidates to proceed to the personal interview stage. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Please make sure that your application is filled in properly, correctly, and completely; any missing or incomplete information may lead to the rejection of the application by the system. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under \"Category\" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view? usp=sharing Equivalency: Equivalency may apply for this post. Candidates with a combination of additional relevant academic qualifications and/or additional years of progressive work experience may also be considered on equivalency. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency may disqualify applicants whose name appears on the UN Sanctions List, or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/ United Nations ConsiderationsStaff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No FeeTHE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.