Post of duty: Remote
The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
About this position
The Human Resources Department (HRD) is looking for a results-driven, collaborative team member to support the Bankโs Health Benefits and Wellbeing programs. The Employee Wellbeing and Medical Benefits Team is responsible for the functioning of the self-funded medical benefit and life insurance programs at the Bank. The Team also develops and implements wellness programs for the IDB Group and includes the operation of the Health Service Center for Headquarters.
You will work in the Human Resources Department (HRD), which is responsible for the administration and development of the IDB Group. The main functions of the Department include managing the entire employee lifecycle, implementing the People Strategy as well as programs that support the IDBโs results-based business model. HRD is also dedicated to realizing its mission of delivering human-centered experiences and strategically partnering with professionals passionate about improving lives in Latin America and the Caribbean. Working with us, you will be surrounded by a diverse group of people who have years of experience in all kinds of development fields.
What youโll do:
Under the direct supervision of the Team Leader, you will have the following responsibilities including but not limited to:
- Conducts the annual certifications for special member classes including Dependent Parents and disabled children.
- Prepares waivers for medical coverage for management approval.
- Coordinates bi-monthly Onboarding meetings sessions for New Hires and off-boarding meetings.
- Calculates retiree medical insurance premiums, as well as premiums for survivors and dependents.
- Enrolls new retirees in the medical insurance program in SAP and coordinates with the HR Service Center and Payroll Group (HRSC) the corresponding deductions and adjustments.
- Reviews and updates all medical insurance published material for accuracy with current practices and Regulations.
- Develops and delivers Training for the HRSC to ensure compliance with specific corporate Regulations.
- Assists with resolution of member cases.
- Supports financial team lead with audit and risk management required procedures.
- Monitors implementation of the Family Planning Benefit based on the Staff Rule PE-370.
What you'll need
- Education: Master's (or equivalent) degree in Business Administration, Public Health, Health Economics, or related field is required. Certificates in Health/Claims Management, Health Insurance Management, or related field are highly desirable.
- Experience: At least five (5) years of relevant and solid experience in managing medical insurance programs, ideally with self-funded medical plans. Demonstrated client management skills, with the ability to respond promptly, effectively and with good judgement. Financial, analytical, and problem-solving skills are necessary. International business environment experience is highly desired. Experience working in/with Latin America and the Caribbean is a plus. Works with minimal supervision, manages own time effectively, maintains control over all current projects/responsibilities. Follows up on all relevant issues. Excellent communication, partnering, presentation and influencing skills. Ability to manage multi-project workload within tight deadlines through strong organizational and planning skills.
- Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.
Key skills:
- Capability to respond to client inquiries in a comprehensive manner that reflects clear understanding of the issue(s) raised and offer accurate, executable solutions based upon research and thorough knowledge of benefits design, internal handbooks, and applicable HR Regulations.
- Capability to research and analyze issues in the context of established policies, regulations, and procedures; synthesize findings and provide appropriate recommendations to Team Lead for validation and clearance. Capability to respond clearly in writing to explain the outcome.
- Capability to analyze and interpret data to identify trends, such as types of issues reported, speed and manner of resolution, and recommended procedural changes that may result from such analyses.
- Understanding of the roles, responsibilities and duties of outside contracted suppliers/partners and making requests for assistance appropriately.
- Capability to develop clear, accurate and meaningful reports on assigned topics of responsibility.
- Demonstrated flexibility and adaptability to change and innovative ways of working.
- Excellent presentation skills to present and appropriately answer questions on the key points of the medical benefits program, Life, AD&D and LTD programs at important on-boarding and off-boarding seminars and to other audiences (which may be senior level) as requested.
Requirements:
- Citizenship[1]: You are a citizen of one of our 48-member countries with residency or legal permit to work in selected countries(see foot note for selected countries)
- Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.
Type of contract and duration:
- Type of contract: International Consultant Full-Time.
- Length of contract: 18 months
- Work Location: Remote
What we offer
The IDB group provides benefits that respond to the different needs and moments of an employeeโs life. These benefits include:
- A competitive compensation packages.
- Leaves and vacations: 2 days per month of contract + gender- neutral parental leave.
- Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance.
- Savings plan: โโโโโโโThe IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance.
- We offer assistance with relocation and visa applications for you and your family when it applies.
- Hybrid and flexible work schedules.
- Development support: We offer learning opportunities to boost your professional profile such as seminars, 1:1 professional counseling, and much more.
- Health and wellbeing: Access to our Health Services Center which provides preventive care and health education for all employees.
- Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, and others.
Our culture
At the IDB Group we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.
Diversity, Equity, Inclusion and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e-mail us at diversity@iadb.org to request reasonable accommodation to complete this application.
Our Human Resources Team reviews carefully every application.
About the IDB Group
The IDB Group, composed of the Inter-American Development Bank (IDB), IDB Invest, and the IDB Lab offers flexible financing solutions to its member countries to finance economic and social development through lending and grants to public and private entities in Latin America and the Caribbean.
About IDB
We work to improve lives in Latin America and the Caribbean. Through financial and technical support for countries working to reduce poverty and inequality, we help improve health and education and advance infrastructure. Our aim is to achieve development in a sustainable, climate-friendly way. With a history dating back to 1959, today we are the leading source of development financing for Latin America and the Caribbean. We provide loans, grants, and technical assistance; and we conduct extensive research. We maintain a strong commitment to achieving measurable results and the highest standards of integrity, transparency, and accountability.
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