The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The Housing Assistant works with the Housing Specialist to ensure a coordinated client-centered delivery of housing services and educate and empower clients to understand and navigate the local housing system. Support logistics and facilitation of housing setups and facilitate Cultural Orientation sessions and workshops to inform clients about rental housing expectations.
Responsibilities
Responsibilities include, but are not limited to:
โข Collaborate closely with direct service staff to ensure coordinated and client-centered delivery of housing services, maintaining clear communication across programs to meet client housing needs effectively.
โข Educate and empower clients to understand and navigate the local housing system, including lease agreements, tenant rights and responsibilities, communication with landlords, and housing program requirements.
โข Coordinate client home repair requests and provide ongoing maintenance education to help clients maintain safe and stable housing.
โข Support the logistics and facilitation of housing setups, including utility installation, furniture delivery, and home safety inspections, under the supervision of the Housing Specialist.
โข Facilitate Cultural Orientation sessions and housing workshops to inform clients about rental housing expectations, budgeting for rent and utilities, and strategies for successful tenancy.
โข Use a personal, insured vehicle to travel and transport clients or materials as needed throughout the service delivery area. Mileage reimbursement provided.
โข Assist with documentation and data entry to ensure timely and accurate recordkeeping in accordance with program and funder requirements.
โข Perform other duties as assigned, contributing to a collaborative, client-centered team environment.
Job Requirements:
Education:
โข High school diploma or GED preferred.
โข University degree a plus.
Work Experience:
โข Minimum of 1 year of relevant professional experience required either non-profit, housing, or customer service-related industry.
โข Experience working with refugee and/or immigrant populations preferred.
Demonstrated Skills & Competencies:
โข Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
โข Demonstrated success or willingness to work and communicate effectively in a multicultural environment.
โข Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
โข Superb organization, planning, and logistical skills.
โข Attention to detail and accuracy in work product.
โข Ability to regularly lift ~50 lbs.
โข Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is a plus.
โข Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
โข Valid driverโs license and access to a personal, insured vehicle.
Working Environment:
โข A combination of standard office environment, and โfieldโ time within the service delivery area to perform the above outlined responsibilities.
โข May require occasional weekend and/or evening work.
Compensation: (Pay Range: $17.40 - $18.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way โ our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.