Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact. The Department The Finance System & Reporting Team provides support to Mercy Corpsโ HQ and field operations in the areas of finance systems, integrations, and processes, reporting, and knowledge management. Our mission is to increase the level of knowledge and the availability of tools and resources to promote the highest possible standard of financial accountability, transparency, efficiency, and donor compliance. The team is responsible for leading and coordinating the implementation of Mercy Corps global financial accounting and reporting solutions and for supporting integration with a growing suite of applications. The Position This role will support the implementation of finance systems to improve business processes. The role will support the team in meeting its priorities to automate and improve existing processes and to continuously improve MCโs capacity to allocate donor resources. The Project Manager will liaise with multiple stakeholders with a broad range of technical knowledge and a variety of requirements, thus the ability to communicate effectively to a diverse audience will be essential. Essential Responsibilities FINANCE SYSTEMS SUPPORT
Lead finance systems implementations and improvements such as forecasting/budgeting tools, reporting tools, integrations support, and system upgrades ensuring adherence to timeline and budget.
Collect requirements for assigned projects. Set and manage project expectations with team members and other stakeholders.
Devise solutions for complex challenges including multi-currency financial consolidation, staff costs reporting and allocation, and phased roll-outs of key financial infrastructure.
Research and recommend system functionality to achieve team objectives
Liaise with internal stakeholders and external consultants to ensure selected systems are implemented in line with requirements and integrate effectively with other systems as required.
Support the development of training curriculum for new/improved systems
Document project implementation/system specifications as well as procedural/maintenance requirements
Troubleshoot issues reported by users and coordinate resolution with other stakeholders.
Other duties as assigned. Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. ACCOUNTABILITY TO PARTNERS
Mercy Corps team members are expected to support all efforts towards accountability, specifically to our partners and to international standards guiding international relief and development work, while actively engaging partner communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues. SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options Supervisory Responsibility This position does not have supervisory responsibilities. Accountability Reports Directly To: Finance Systems Director
