DEADLINE FOR APPLICATIONS26 March 2025-23:59-GMT+02:00 Israel Time (Jerusalem)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
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WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE: ETC Field Coordinator
TYPE OF CONTRACT: International Consultancy
UNIT/DIVISION:
DUTY STATION (City, Country): Gaza, Palestine
DURATION: 11 months
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
Based in Gaza, Palestine, under the supervision of the ETC Coordinator in Gaza, the candidate will be responsible for deploying and servicing the ETC systems and services. Within delegated authority, the staff member will be responsible for the following duties:ACCOUNTABILITIES/RESPONSIBILITIES:
1. Manage the relationship with any Emergency Telecommunications (ET) service providers on behalf of the cluster members;
2. Provide leadership to the ETC by organizing and chairing ETC meetings in order to better strategically coordinate the continuous identification of ICT problems and solutions adequate to ensure delivery of humanitarian assistance;
3. Represent the ETC at Inter-Cluster and other related coordination meetings, including the Area Based Coordination (ABCs);
4. Ensure ETC activities are reflected in inter-agency documentation such as the Humanitarian Needs Overview (HNO), the Humanitarian Response Plan (HRP) and Cluster performance reports.
5. Ensure adequate ET preparedness through the Inter-Agency contingency planning process;
6. Continuously raise awareness of the Cluster concept with the organizations present in the country of operation and support the mainstreaming of the cluster approach;.
7. Liaise on a regular basis with all the in-country stakeholders; including but not limited too: United Nations Agencies, Non-Governmental Organizations, Civil Societies, national authorities, community engagements groups (i.e. Communication with Communities or Affected Population working groups), private sector.8. Provide information, reporting of activities and communications of local ETC activities to the ETC Coordinator;
9. Manage and implementation of all ETC projects and services. This includes coordinating with stakeholders, as well as the periodic monitoring and evaluation of these projects and services;
10. ETC will facilitate the installation of connectivity in common UN locations;
11. Develop, implement and maintain major Local Area Network (LAN and WLAN) and Wide Area Network (WAN) projects in collaboration with cluster partners;
12. Analyse networking problems and recommend solutions to modify and improve equipment, facilities and services.13. Establish control systems to ensure that all telecommunications equipment is in proper repair and working order to maintain satisfactory connectivity between users of the equipment;
14. Maintain, upgrade or enhance existing systems including troubleshooting and providing continuing technical user support i.e. resolve network problems and advise on use of new techniques;
15. Ensure appropriate data security and access controls considering both local and wide area issues;
16. Track IT assets and other ETC equipment and coordinate with admin team to keep operation equipment inventory updated;
17. Recommend to partners standard operation procedures, alternative ET solutions and a cost/benefit analysis for each solution;
18. Engage with helpdesk services and provide necessary support to the operation;
19. Escalate problems to appropriate parties in accordance with established procedures; detect problem patterns and recommend solutions;
20. Support training of staff and capacity building of humanitarian partners in country;
21. Perform other related duties as required.DELIVERABLES AT THE END OF THE CONTRACT:
โข Assessments and reviews carried out and reported on time.
โข Activities monitored and performance/financial reports provided regularly.
โข Engagement with key local actors, partners regulalry scheduled through inter-agency meetings and relationships with key identified stakeholders built and maintained.
โข Regular representation of ETC at inter-agency forum (i.e. inter-cluster coordination working group); area based coordination meetings and WFP.
โข Facilitation of installation of connectivity in identified commong UN locations.
Demonstrate throughout the assignement the application of ETC Core Competencies:
โข Problem-solving: The ability to analyze complex situations and prioritize problems and keep the team focused on the overarching goals.
โข Teamwork/Collaboration: The ability to resolve conflicts in teams and creates a culture of dialogue across the team.
โข Emergency Mindset and Personal Preparedness: The ability to promote initiatives and methods to build resilience and the ability to manage stress across the team.
โข Cultural awareness and empathy: The ability to set an example, fostering an inclusive environment and respecting the cultural context.
โข Communication: The ability to coordinate strategic communication among team members and external partners.
โข Stakeholder engagement: The ability to leads collaboration and alignment among colleagues and stakeholders for cluster projects. Articulate stakeholder expectations and objectives.
โข Service Mindset: The ability to mentor and motivate the team to prioritize and interpret user needs with empathy.
โข Ethical Behavior: The ability to make ethical decisions, considering the impact on stakeholders, communities, and on ETC.QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: Advanced University degree or University degree with experience and training/courses in one or more of the following disciplines: Information Technology, International Relations, or related discipline or relevant experience;
Certification of IT Emergency Management Training, ETC Coordination course, or gear.UP/OpEx Bravo, or any similar training is desirable.Language: Fluency in both oral and written communication in English is required; Knowledge of a second United Nations language desirable.
Experience: A minimum of 5 years of professional experience in an international context, preferably in humanitarian context;
Involvement in minimum 3 emergency operations during the last 5 years of experience with escalating level of responsibilities.
Experience in Emergency ICT assessments and analysis, Emergency preparedness and contingency planning;
Experience in managing meetings.Knowledge & Skills:
- Sound knowledge of Microsoft Windows, MS Excel, MS Word, MS PowerPoint and other related software.
- Ability to build and lead effective teams and influence others, including high-performing teams and individuals.
- Ability to lead the creation of the budget, utilize WFP financial systems and protocols, and systematically apply the WFP Procurement rules and procedures.
- Have a clear understanding and experience of the humanitarian environment and the cluster approach on each mission.
- Ability to effectively negotiate and advocate internally and with other actors for resources or engagement within ETC missions.
- Tact and ability to work harmoniously with people of different national and cultural backgrounds and interpret the political and environmental factors influencing the mission environment.
- Ability to communicate clearly, adapting to context and situation, and negotiate with local authorities for access to allow for mandated services.
- Good analytical skills, resourcefulness, initiative;
- Ability to plan and organize work programme, to work with minimum supervision under own initiative, and under pressure on multiple tasks.WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.