Description
Position Title: Donor Events Manager
Position Classification: Regular, Exempt/ Full-Time; 40 Hours/Week
Reports To: Associate Director, Donor Experience
Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or a hybrid of these two options. 5% domestic travel may be expected.
Position Overview:
The Donor Events Manager is responsible for leading, designing, and executing a wide range of donor eventsโfrom highly curated dinners to large-scale celebrations and virtual gatheringsโas a member of the Donor Engagement team on the Resource Generation Branch. Reporting to the Associate Director of Donor Experience, the Manager works closely with the Associate Director on program design and is responsible for ensuring seamless event planning, execution, and follow-up, while overseeing staff and vendors responsible for all event logistics. This role requires exceptional project management and the ability to lead across internal teams and external partners, with the overarching goal of strengthening relationships with donors, stakeholders, and partners through first-rate events that uphold Partners In Healthโs (PIH) brand and support the revenue generation strategy for the organization.
Responsibilities
Event Management (70%)
- Develops comprehensive event execution plans that support overall event goals and desired outcomes, integrating stakeholders across teams in a thoughtful manner and ensuring event plans incorporate best practices in event management, logistics, and attendee engagement.
- Manages event execution plans. Activities include: project and stakeholder management throughout the entire event lifecycle; developing and managing communication streams; serving as an internal and external point of contact; managing budget, invoices, and deadlines; designing materials (invitations, promotional materials); reviewing invitations, emails, and all copy sent to invitees, speakers, and external hosts; problem solving when issues arise; leading day-of execution, and supporting event follow-up.
- Trains and oversees activities of Resource Generation Branch Coordinators on events to ensure they are able to effectively carry out their event-related tasks, which include venue search, invitation list management, mailing of event invitations, tracking RSVPs, producing materials for events (nametags, registration list, materials), coordinating travel for staff, assisting with invoice management and reimbursements, updating database, developing event materials and other tasks as required.
- Provides high-level support for events led by the Associate Director of Donor Experience and works closely with Associate Director to develop new and innovative tools for event strategies.
- Stays up-to-date on best practices for project management and event inclusivity and works with the Associate Director to implement tools and strategies accordingly.
- As needed, travels to execute events in person.
Program Design (25%)
- Works closely with the Associate Director in the conceptualization and design of donor events tailored to target audiences, ensuring alignment with PIHโs mission, priorities, and brand.
- Builds, implements, and refines templates, tools, and processes that scaffold event planning to maximize efficiencies, collaboration, and effective communication in project management.
- Develops, implements, and continuously improves database systems and reporting tools to track event KPIs and guide strategic decision-making.
Team Support (5%)
- Provides insight and input on fiscal year strategy and planning.
- Leads on special projects that may arise.
- Provides support to the overall donor engagement team when needed, assisting in site visit execution as aligns with event planning, integration with collateral design as needed, etc.
Qualifications:
- 5 years of non-profit events experience or related work.
- Ability to work independently, to handle competing priorities with a keen attention to detail, and to manage the planning of multiple events simultaneously, meeting deadlines while maintaining a high level of organization and flexibility.
- Demonstrated program design capabilities, with an eye toward maximizing customer experience, prioritizing budgets and deadlines, creating efficiencies, effective communication and collaboration, and a standardization of tools and templates.
- Solid computer and database skills.
- Preferred: Microsoft Excel, PowerPoint, and Word. Experience in Salesforce, Blackthorn, Hubspot, Asana, InDesign, and Photoshop a plus.
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Core Values and Competencies
- Demonstrates the organizationโs core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
- Accountability โ Able to accept responsibility for one's actions, outcomes, and those of their team.
- Achieving results โ Able to design and conduct work with clarity and integrity: to set realistic targets for themselves and others, ensure availability of resources, monitor progress and performance, accomplish meaningful outcomes, evaluate achievements, and integrate lessons learned.
- Adaptability โ Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
- Teamwork โ Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with staff across departments and country.
Other Requirements
- Travel Requirements: 5% domestic travel expected
Organizational Profile
Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the worldโs leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governmentsโ efforts to build capacity and strengthen national health systems.
As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.
Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Any offer of employment is contingent upon the successful completion of applicable background checks.
Pay and Benefits
The expected starting salary range for new hires in this position is between $70,000-80,000/year and may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills, and experience. The position belongs to a class of roles that have a salary range between $70,000 and $95,000/year. Subject to the terms and conditions of the applicable plans then
in effect, eligible employees may enroll in a 401(k) plan with automatic employer contribution, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employeeโs eligible dependents. PIH offers professional development and home office reimbursements as well as a flexible paid time off policy with no maximum, generous holiday time, summer and winter breaks, and a sabbatical leave policy.
Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [email protected]
- Travel Requirements: 5% domestic travel expected