CPiMS Officer

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 85 years, and are now active in more than 80 countries.

ROLE PURPOSE

CPIMS Officer is responsible for implementation of the information management system as part of case management responses for children vulnerable to abuse, exploitation, neglect and violence.

This role will be responsible for efficient and accurate information management of individual case, and produce biweekly, monthly, disaggregated statistics and qualitative updates of progress upon demand according to the protocol. The CPIMS Officer assumes the responsibilities given under the purpose and undertakes his/her regular tasks in accordance with a well-defined framework of policies and procedures under immediate supervision.

Dimensions of the Role

• Promote Effective and efficient case management for individual vulnerable children
• Assist child protection programs in delivering quality care
• Strengthen the quality of data collection, information sharing, and data protection as part of the child protection case management service
• Focusing on bringing better information management to protection sector

  Accountabilities

  • Ensure the information on the individual case files registered under case management are safely and accurately synchronized into the CPIMS+ data base, and exported on a regular base
  • Review the quality of the data, identify any inconsistency and report the project team members and line manager for corrective and follow-up actions
  • Make sure each step of the case management process is maintained properly, and Support the data collection process to ensure data quality.
  • Responsible for ensuring all data protection and information sharing protocols are observed while managing information
  • Closely support the Child Protection Officers, and Case Management teams on the use of CPIMS+ including filling of the case management forms, data backups, and proper use of devices.
  • Ensure handling and/or configuration of tablets & software update is according to set standards and provide support in maintenance
  • Monitor technical problems associated with the system and devices to make troubleshooting when necessary.
  • Managing and maintaining camp level CPIMS+ to the level of high-quality standard
  • Provide induction to new case management staff joined CP and facilitate refreshing training, and on-job support on new features of the system.
  • Participate in CPIMS+ biweekly meetings concerning case management and related administration issues. Contributes to ongoing reflection and learning within the team to improve programme performance.
  • Alerts team members about recurring problems & communicates updates on issues in a timely manner to ensure productivity;
  • Perform CPIMS+ Data synchronization on weekly bases, Connect tablets with Internet/WIFI and make sure that the data collected offline goes into the main database in collaboration with CPiE team including charging tablets.
  • Perform Data harmonization with UNHCR between proGres V4 and CPIMS+
  • Work closely with the CPIMS+ Coordinator, CP officers and case management team on the roll out of the CPIMS+
  • Perform any other activities as delegated by line manager.

    Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI)

    • Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures.
    • Ensures that all staff signed safeguarding policies;
    • Implement Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in day to day work.

      Technical expertise, skills and knowledge

      QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

      Qualifications/ experience essential:

      • Degree or equivalent in Computer Science, Information Technology, Information System, Information Management, Statistics, or other relevant fields
      • At least 3-years of experience in Information management, Database management, and Data analysis.
      • Experience with managing child related data, more preferably CPIMS/CPIMS+.
      • Excellent understanding of data protection and information sharing protocols.
      • Very good conceptual understanding of the job
      • Fluency in English/ verbal and written