Consultancy: Humanitarian Child Protection Case Management and Information Management, Consultant - Req.#582123

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For every child, HOPE! 

Consultancy Title: Humanitarian Child Protection Case Management and Information Management, Consultant

Section/Division/Duty Station: Child Protection Team - Programme Division, NYHQ

Duration: September 2, 2025 to February 27, 2026

Home/ Office Based: REMOTE

 About UNICEF 

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For over 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND 

Purpose of Activity/Assignment:

•            Support UNICEF sectoral technical leadership and coordination on Case Management and Information Management for Case Management in humanitarian settings, technical assistance and backstopping to priority countries (L3, L2, refugee and mixed migration settings) and generation of evidence to improve planning, programming, advocacy and resource mobilization.

•            Support interagency coordination on information management for case management IM4CM and the child protection information management system (CPIMS+)in humanitarian settings in coordination with relevant Primero team members.

•            Support dissemination, socialization, adaption and strengthening capacities on interagency policy guidance on child protection case management including digitalization.

Individual support to the most vulnerable children using a case management approach and preventing and responding to child separation are at the heart of UNICEF Child Protection in Humanitarian Action mandate as per the UN Convention on the Rights of the Child (CRC), the organization’s Core Commitments for Children (CCCs)1, the Strategic Plan for 2022-20252, and the new Child Protection Strategy for 2022-20303. These are also interagency priorities as defined under the Child Protection Minimum Standards4 (CPMS) by the Alliance for Child Protection in Humanitarian Action (Alliance for CPHA). 

Deploying the CPIMS+ efficiently and effectively, ensuring appropriate IM4CM processes are in place are key in ensuring children are fully protected. Fostering a streamlined governance, the broad Child Protection in Humanitarian Action sector has opted for the norm setting work for case management, supervision, and information management for case management, such as data protection and information sharing protocols, to be hosted with the Case Management Task Form (CMTF) of the Alliance.

UNICEF, UNHCR, Save the Children, the International Rescue Committee, Terre des Hommes - Lausanne, the CP AoR and Plan International as members of the global CPIMS+ SC, promote the use of a standard interagency CPIMS+ as a support to case management programming. CPIMS+ is comprised of software and accompanying tools, including template forms, generic information sharing and data protection protocols, and training materials.

While closely collaborating, the interagency CPIMS+ Steering Committee and the Alliance for CPHA CMTF maintain distinct governance structures. The CPIMS+ SC reports against activities in the CMTF workplan, contributes to IM4CM activities, and, in close collaboration with the Global CP Area of Responsibility, works together to identify in-country needs and resources for IM4CM and case management where the CPIMS+ is being rolled out.

Scope of Work:

Contribution to global governance and knowledge

•       The consultant will support the CPIMS+ Steering Committee in its coordination function in:

o    Convening and documenting meetings, facilitating engagement with the CPIMS+ Technical Team, the GBVIMS Steering Committee/Technical Team, the MRM IMS focal point, the Alliance for CPHA CMTF, the Primero Coordination Committee.

o    Facilitating cooperation on systems interoperability between CPIMS+ and UNHCR ProGres.

o    Updating the group with developments and progress on CPIMS+ and IM4CM activities.

•       The consultant will assist the IM4CM work of the CMTF in:

o    Ensuring linkages to the CPIMS+ SC work and CPIMS+ roll-out activities.

o    Rolling out capacity building packages on case management, information management for case management and CPIMS+ (Data Protection and Information Sharing template, Data Protection Impact Assessment template, Data Categorization Framework, the revised interagency case management guidelines and tools), in priority humanitarian contexts, in collaboration with and through sectoral platforms.

•       The consultant will support UNICEF and sectoral evidence building on child protection case management, including in refugee and mixed migration situations, and in strengthening Monitoring and Evaluation for child protection case management, ensuring interagency work on KPIs and data categorization is reflected and aligned to new development in the CPIMS+.

Capacity strengthening

•       The consultant will support the roll-out and dissemination of the revised interagency Case Management guidelines, tools, and forms through interagency platforms e.g., CPAoR, Alliance for CPHA, and within UNICEF.

•       The consultant will support the roll out, dissemination and adaptation of the existing interagency policy guidance on digitalization (DPIA, DPISP, Data Categorization Framework and IM4CM training module) through interagency platforms and within UNICEF.

•       The consultant will support UNICEF CPHA and CPSS work on social service workforce strengthening with a focus on humanitarian case management and IM4CM considerations, through the development of a benchmarking tool tailored to IM4CM system strengthening, and transition to government led platforms.

Technical assistance to priority countries

•       The consultant will support case management and information management for case management (IM4CM) programming in humanitarian settings with a focus on L3, L2, refugee and mixed migration contexts, including both ongoing and potential new rollouts of CPIMS+, in close collaboration with global and regional Primero teams.

•       The consultant will facilitate stock-taking, experience sharing, cross-fertilization webinars with countries already using CPIMS+, promoting alignment with programmatic work, while collecting lessons to further strengthen CPIMS+ and case management, locally and at global level.

•       The consultant will support in-country and global inter-operability initiatives between the interagency GBVIMS and CPIMS+, the CPIMS+ and UNHCR ProgressV4 CP modules, in coordination with UNHCR.

Terms of Reference / Key Deliverables:

Support the CCS resource package dissemination

Development of a work plan for the consultancy following initial consultations with Primero Team, CMTF and CPIMS+ SC and UNHCR          

26 September 2025

Drafting of final report from consultancy including key recommendations for next steps 

February 2026

Planning, coordination, and facilitation of 6 CPIMS+ SC meetings inclusive of NGOs and UN agencies which are art of the governance mechanism which ensures coordination in the use of the CPIMS in humanitarian settings (purpose of the meeting is to discuss inter-agency CPIMS+ SC needs and challenges, new and emerging trends and to ensure progress against annual work plan)

27 February 2026

Participation in Primero Annual Meeting           

22 November 2025

Support roll-out of CMTF work plan specific to UNICEF supported activities     

22 December 2025

Support to Primero Team in building KPIs which in CPIMS+ which reflect the CMTF guidance  

22 November 2025

End of year CPIMS+ data analysis to add to 2024 Desk Review with input from 6-8 countries     

23 January 2026

CM forms + CPIMS revision guidance developed and revisions made    

26 September 2025

Development of IM4CM benchmark tool to support social service workforce strengthening efforts          

23 January 2026

Roll-out of core CM guidelines and forms with translations        

22 November 2025

Roll-out Data Categorization for Child Protection Case Management and Guidance and Tools on IM4CM to AOR and Alliance Members       

24 October 2025

Technical support on CPIMS+ to Gaza  

24 October 2025

Technical support on CM and IM4CM to ECARO with focus on UASC CPIMS+ roll-outs

22 November 2025

Technical support to UNCHR onboarding to CPIMS+ in refugee locations         

23 January 2026

Technical support on CM and IM4CM to ESARO in combining national and refugee instances (Ethiopia and Kenya and Uganda)          

22 December 2025

Qualifications

Education:

Advance University Degree (Masters) in

Work experience:

Knowledge/Expertise/Skills required:

•       Requirements: 

Completed profile in UNICEF's e-Recruitment system and

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).    

To view our competency framework, please visit  here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.