Conference Services Assistant (local recruitment)

Tags: Russian English Spanish Environment
  • Added Date: Friday, 19 April 2024
  • Deadline Date: Saturday, 04 May 2024
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DUTY STATION

Geneva, Switzerland

COMMENCEMENT OF DUTY

To be determined
NATURE OF APPOINTMENT

Fixed-term - 1 year

Organizational Unit

Conference Services (CNF) Section
Governance Services Department WMO is committed to achieving diversity and a balanced workforce. Applications are welcome from qualified women and men, including those with disabilities. The statutory retirement age after 1 January 2014 is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered. DUTIES AND RESPONSIBILITIES

The Conference Services Assistant is responsible for operating, maintaining, and troubleshooting all conference technology systems at WMO Secretariat, including simultaneous interpretation (SI), audiovisual (AV) equipment, and virtual videoconferencing platforms. The role demands a high level of technical expertise and excellent organizational skills to ensure seamless support for in-person, virtual, and hybrid meetings.

Key Responsibilities:
1. Equipment and Platform Operation:
- Operate, test, and manage all installed and remote SI, AV, and virtual videoconferencing platforms and equipment.
- Train meeting participants and staff on the effective use of these technologies.
- Regularly perform checks, routine maintenance, and troubleshooting of all SI, AV, and videoconferencing equipment.

2. Meeting and Event Preparation:
- Prepare and implement audio and video plans for various meeting formats by collaborating with relevant departments and external partners.
- Ensure the availability and operability of all equipment necessary for the operation of meetings and events.
- Assist in the setup and operation of equipment for presentations, including unscheduled requirements in meeting rooms.
- Digital Integration and Automation: Implement digital tools and automated systems to simplify the setup and management of conferences.
- Remote Collaboration Enhancement: Improve tools and platforms for remote attendees, aiming to enhance their overall experience and ease of access. Establish clear protocols to ensure smooth and equal participation for everyone, no matter where they join from.

3. Documentation and Communication Support:
- Prepare interpreters' booths and assist in the compilation and distribution of materials such as briefs, statements, and presentations to interpreters and delegates.
- Manage the recording of meeting proceedings in audio and video formats as required.

4. Technical Coordination and Development:
- Coordinate with external logistics teams for the repair and maintenance of conference technology systems.
- Recommend modifications, redesigns, and upgrades to existing audio and video equipment, including drafting technical specifications for new equipment.
- Prepare and schedule graphics and messaging for digital signage throughout the Secretariat.

5. Operational and Administrative Support:
- Prepare conference rooms in line with the meeting schedules.
- Update information displayed on digital signage systems.
- Provide input for the preparation of budget estimates and maintain up-to-date inventory records.
- Support in contract registration processes and data entry ensuring accuracy in documentation.

6. General Duties:
- Provide web-streaming and remote conferencing services as per requests.
- Carry out other relevant duties as required, adapting to the changing needs.
QUALIFICATIONS
Education
Completed secondary education or equivalent in commercial, or technical studies, with corresponding diploma. Specialization in Multimedia Electronics is a plus.
Experience
Applicants must have a minimum of five years of general work experience, including at least two years specifically focused on conferencing and meetings in an international environment.

Required experience includes operating SI and AV equipment.

Proficiency in a range of electronic and audiovisual equipment is essential, along with a thorough understanding of virtual meeting platforms.

Other requirements
Punctuality, reliability, initiative, attention to detail, tact, and discretion. Actively research and stay informed about emerging technologies and industry trends in conference technology to enhance the functionality and efficiency of the WMO Secretariat's conference systems.

Skills: Demonstrated ability to work with Microsoft Office 365, Zoom, Proteus, RICAD, C# software, and related software.
Languages
Excellent command of English, and French both oral and written. Knowledge of other official languages of the Organization is an advantage.

(Note: The official languages of the Organization are Arabic, Chinese, English, French, Russian and Spanish.) Possibility of renewal subject to the availability of funds and pending satisfactory performance after an initial probationary period of one year which can be extended up to a maximum of two years. SALARY Annual net base salary on initial appointment and after deduction for staff assessment is: 78,737 Additional Information:
Only applicants in whom WMO has a further interest will be contacted.
Shortlisted candidates may be required to sit a written assessment and/or an interview. Date of issue of vacancy notice: 19 April 2024

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