Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Department Mercy Corps has been operating in Venezuela since 2018 implementing humanitarian and development programs, with special emphasis on water, sanitation and hygiene, health, protection, food security, and nutrition, and plays a key role in the collection, analysis, and dissemination of information relevant to the humanitarian community in the country. The team is expanding its programs and its team at the country level and is therefore hiring a Community Promoter to assist with all WASH-related activities. Mercy Corps Venezuelaโs Program Team is responsible for the entire life cycle of programs implemented in the country. The team also supports the development of new business opportunities, as well as the in-country grant management and reporting in alignment with donor regulations and Mercy Corps policies. The Position The Community Promoter carry out collection and follow-up of program participants in the municipalities where Mercy Corps operates as well as facilitating workshops and spaces to raise awareness of the key themes of the initiatives. In each municipality, the liaison has to maintain a fixed schedule in a public space where participants can approach to ask for support and make community tours to identify the needs of the locality on an ongoing basis. The promoters represent Mercy Corps on a daily basis to participants, communities, and other entities working in the areas, including government agencies. Essential Job Responsibilities PLANNING & FIELD WORK
Accountability Reports Directly To: Field Operations & Administrative Officer.Works Directly With: Program team and technical team in the field. Minimum Qualifications & Transferable Skills BA/S or equivalent in international relations, international cooperation, humanitarian assistance, political science, or similar. 1 - 3 years of field experience in relief or development programs. Capacity building and field management experience. Successful and proven negotiation, communication and organization skills. Ability to work effectively with an ethnically diverse team in a sensitive environment. General knowledge and understanding of humanitarian sectors and the humanitarian capacity and set up in Venezuela. Success factorsMercy Corps is looking for professionals with solid knowledge in their area, and with common sense and experience to solve atypical situations presented in the field. Likewise, Mercy Corps seeks organized, disciplined, purposeful and efficient people, oriented towards planning and meeting objectives. Possess excellent oral and written communication skills. It is important to have sufficient maturity to accept the criticism and demands of the job, as well as to recognize their weaknesses and rely on the work team. It must have empathy and commitment to the eradication of those unfair conditions to which the most vulnerable people are subjected. Availability to travel and support activities in other areas of the country, if necessary.
Living Conditions / Environmental ConditionsThe position is based in Sucre, Venezuela and will require occasional travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Ongoing LearningIn support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Diversity, Equity & Inclusion Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the worldโs most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & EthicsMercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.