CFA-2025-05 Interpretation Consultant

Project Context and Scope

In response to the language barriers faced by displaced populations, particularly those affected by the Ukraine crisis, IOM Hungary has established interpretation services to support access to public and private institutions. This includes assistance during interactions with authorities (e.g., police, health, immigration), as well as schools, banks, and hospitals. The consultancy contributes to broader objectives including promoting inclusive access to services and protection-sensitive assistance.

  Organizational Department / Unit to which the Consultant is contributing
Programme Implementation Unit  Tasks to be performed under this contract

• Assist beneficiaries during appointments with public authorities and service providers.
• Interpret between Hungarian and Ukrainian or Russian (and vice versa) on diverse topics.
• Translate relevant materials in English, Hungarian, and Ukrainian or Russian.
• Ensure impartiality and confidentiality in all interactions.
• Maintain records of interpretation sessions, including session details and demographics.
• Submit periodic reports on service delivery, trends, and challenges.
• Perform other related duties as assigned.   Performance indicators for the evaluation of results
  • Maintenance of a complete log of all interpretation sessions delivered with relevant data, and timely submission of monthly reports via Kobo
  • Flexibility in responding to urgent or short-notice requests
  • Professional conduct and communication with team
  • Provision of timely and accurate translation of internal and external materials (e.g. info sheets, forms, communication content) Education
    • High school diploma with minimum 3 years of relevant experience in interpretation or cultural mediation; or
    • Bachelor’s degree in Social Sciences, Humanities, Linguistics, or related field with at least 1 year of relevant experience. Experience
      • Proven experience in interpretation.
      • Experience in humanitarian or migrant assistance settings is desirable.
      • Prior work with international organizations or NGOs is an asset. Skills
        • Strong communication and interpersonal skills.
        • Organizational and administrative competence.
        • Ability to work under pressure with professionalism and flexibility. Languages
          • Fluency in English, Hungarian, and Ukrainian or Russian is required. IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Travel required
            • No travel is required.  Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
            • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
          • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
        • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
      • Courage: Demonstrates willingness to take a stand on issues of importance.
    • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators
    • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.