Administrative Clerk- Fixed Term- Programme Health- FO West Bank- For Internal Candidates Only- Grade

Org. Setting and ReportingUNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. 1. Supervisor: Reports to their designated supervisor. 2. Supervisees: Not applicable. ResponsibilitiesThe incumbent: 1. Maintains and organizes general files, filing/archiving systems (manual and digital), inventory listings, and personnel records; performs data entry on the designated database system; verifies and updates records in prescribed formats using standard computer applications; prepares and types routine correspondence, certificates and generates reports as required. 2. Follows up and checks on the receipt and the issuance of supplies and equipment with the related Division/ Offices; raises Purchase Requests (PRs) and Warehouse Stock Transfer Orders (WSTO) for ERP system to services and goods. 3. Prepares logistical arrangements for meetings, workshops, and orientation sessions; Assists the assigned office with budget requirements, receivables, and payable bills. 4. Under the supervision of their direct supervisor, contacts beneficiaries to address issues that have been raised, provides support on online services and addresses inquiries related to assigned programmatic services. 5. In Health Centers/Offices, ensures that patients are admitted in an orderly manner through the Queuing System; verifies patient eligibility for medical services prior to registering them on the e-health system; registers new patient files on the e-health system, and updates their profiles with each visit; as applicable, processes out-patient referrals, follows up on medical hardship cases and processes hospitalization bills. 6. Performs other duties as may be assigned by the supervisor. CompetenciesUN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Functional i. Following Instructions and Procedures ii. Applying Technical Expertise iii. Relating and Networking iv. Coping with Pressure and Setbacks -Other Competencies not listed under Functional and Leadership Excellent computer skills DESIRABLE QUALIFICATIONS: Advanced training course in business and office practice. EducationCompletion of full secondary education. Job - Specific QualificationNot available. Work ExperienceFive years of experience in administrative or clerical/secretarial work is required LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).