The functions in the General Service and related categories include administrative, secretarial and clerical support as well as specialized technical functions such as printing, security and buildings maintenance. There are jobs in all the eight job networks: management and operations support; economic and social development; political, peace and security; information systems and communication technology; legal; public information and external relations; conference management; and safety and security.
The work carried out by General Service staff supports the functioning of the Organization and is typically procedural, operational or technical in nature. The work in these categories ranges from routine duties to varied and complex assignments. The knowledge of the subject matter and higher-level skills are generally developed through long experience and familiarity with applicable procedures, regulations and precedents or projects of the Organization in a narrow technical field or in an administrative support activity. The higher the level of the job, the more complex the functions become along with higher levels of responsibility.
Because General Service staff support the functioning of UN, we are looking for candidates who achieve results in operational, procedural and technical capacities.
A commitment to making UN successful is essential! We want someone who is analytical and can handle routine to complex tasks with dedication.
We also want an excellent teammate who embraces diversity and is eager to provide creative ideas for improving UN processes.
Completion of secondary (high school) education is a requirement.
These are the work experience requirements for each level:
G1 - No work experience required
G2 - Minimum of 2 years of work experience
G3 - Minimum of 3 years of work experience
G4 - Minimum of 4 years of work experience
G5 - Minimum of 5 years of work experience
G6 - Minimum of 6 years of work experience
G7 - Minimum of 7 years of work experience
General Service personnel are recruited locally from the area in which a office/duty station is located. They can be of any nationality, but should be legally permitted to work in the country where the office/duty station is located.
Staff in the General Service and related categories are generally recruited locally from the area in which the particular office is located but could be of any nationality. As a result, such staff members are usually not expected to move between different duty stations.
At the Organization’s Headquarters in New York, jobs such as drivers, electricians, building management and printing staff fall under the related category called Trades and Crafts (TC). Similarly, Security Officer jobs in New York are advertised as a separate category called Security (S), and tour guides in New York as Public Information Assistants (PIA). Another related category is the Language Teachers (LT), for which positions can be found only in New York and Geneva. In all other duty stations these jobs are included, and listed, under General Service.
Currently, the following General Service Tests are administered in the UN Secretariat (some of them in New York only):
What qualifications do I need to work in the General Service and related categories?
The following requirements have to be met to be considered for General Service jobs:
What work experience do I need?
Your work experience should be relevant to the job for which you are applying and each job may also have specific requirements, which are specified in the job opening. For mid-career and senior level positions, progressively responsible work experience is required. As you acquire more relevant work experience you can apply for higher level positions.
You can move from the General Service and related categories to the professional category only by passing a special competitive examination subject to certain conditions.
The GGST is an important initiative in the process of General Service staff selection. Launched in July 2014 at the United Nations Headquarters, the GGST will soon be introduced to other offices away from Headquarters. Available initially in English, the GGST will also be available in French and Spanish depending on the language requirements of the position.
The GGST is a computer-based invigilated/proctored test, which assesses the competencies identified as core to the functions of General Service staff, e.g., communication and planning and organizing, through work-relevant scenarios and tasks.
The three sections of the GGST are: Verbal Reasoning, Numerical Reasoning and Situational Judgment. The Verbal Reasoning Section tests candidates’ ability to work effectively with written communication. The Numerical Reasoning section tests candidates’ ability to work effectively with numerical data. The Situational Judgment section tests candidates’ ability to work effectively in line with the core United Nations values and competencies.
Applicants interested in working for the United Nations in the General Services category, must first apply for a vacant position advertised on the this website. Once your application has been reviewed and if you meet the requirements, you will be invited to participate in the Global General Services Test (GGST) at the duty station to which you have applied.
Candidates must meet the following requirements to be eligible for consideration for a job as entry-level Security Officer:
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