The Online Communications Unit (OCU), the Manila-based branch of the IOM Media and Communications Unit, focuses on several key areas of work. These include bringing expertise and agility to manage the digital environment effectively, ensuring IOM's online presence is a strategic priority, maintaining consistency in online brand representation, guiding and empowering colleagues through web management training, and being dedicated to swift and effective responses to web based demands, efficiently meeting various web-related needs.
Under the direct supervision of the National Web Production Officer, and the overall supervision of the Head of the Online Communications Unit (OCU), the successful candidate will support Website Content Production activities managed by OCU in accordance with established guidelines.
- Maintain and update content on one or more designated high-profile IOM websites or digital platforms.
- Execute routine, structured Quality Assurance (QA) checks including the documentation and identification of prioritizing fixes, documenting issues and recommending corrections in line with
IOM standards. - Manage the OCU web production team's content calendars as coordinated with the National Web Production Officer, including the gathering and implementation of inputs directly from internal
stakeholders or content owners to ensure strict compliance to all deployment or publication deadlines. - Implement advanced CMS solutions including proper tagging for search, SEO and analytics.
- Provide technical support to the production team and troubleshoot routine CMS and content
delivery issues before escalating complex problems to the National Web Production Officer or the Development team. - Provide peer-level support, and technical guidance to Junior Website Assistants on specific production techniques, workflows, and processes.
- Actively monitor and promote adherence to IOM's internal web standards, branding guidelines, and digital policies during all content production tasks.
- Publish and optimize multimedia content, paying attention to its accessibility across all devices, and compliance with technical and visual web standards.
- upport tasks related to the IOM Media Library to contribute to efficient asset management and retrieval.
- Perfom other duties as assigned.
EDUCATIONย
- University degree in Computer Science, Communication or a related field from an accredited academic institution, with four (4) years of relevant professional experience; or
Accredited Universities are those listed in theย UNESCO World Higher Education Database.
EXPERIENCE
Relevant work experience in graphics and web design, ideally with an international organization or company.Experience in the use of an enterprise intranet.Knowledge and experience in the use of web/intranet analytics.Knowledge and experience in the use of a content management system.Knowledge and experience in the use of knowledge-sharing and community-building applications.SKILLS
Ability to create original, innovative and engaging graphic design.Ability to keep abreast with the latest technology tools, design, and best practices for developing and maintaining the various IOM websites.Excellent, applied knowledge and skills in HTML, CSS and W3C standards.Proficiency in Adobe Photoshop and Macromedia Dreamweaver.Proficiency in MS Office products (Word, Excel, PowerPoint).Required Competencies
IOMโs competency framework can be found atย this link. Competencies will be assessed during the selection process.
Valuesย - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competenciesย โ behavioral indicators (Level 2)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.Accountability: Takes ownership for achieving the Organizationโs priorities and assumes responsibility for own actions and delegated work.Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.Managerial Competencies - behavioral indicators (Level 2)
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organizationโs vision. Assists others to realize and develop their leadership and professional potential.Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.ย Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.Strategic thinking and vision: Works strategically to realize the Organizationโs goals and communicates a clear strategic direction.Humility: Leads with humility and shows openness to acknowledging own shortcomings.Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.Appointment will be subject to certification that the candidate is medically fit for appointment.IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.For further information and other job postings, you are welcome to visit our website:ย IOM Careers and Job Vacancies