Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.SVN 07-01/26 Protection and MHPSS Assistant, Bihac
Under the overall supervision of the Head of Sub-Office ย and National Protection Coordinatorย and direct supervision of the Protection and MHPSS Area Coordination Assistant; and, in collaboration with the Protection Coordinator, theย Protection and MHPSS Assistant will be responsible and accountable for the following functions.
Assist in implementation of the foreseen Protection and MHPSS activities in a timely manner
Facilitate the registration and re-registration of migrants without status, the day-to-day operations.ย
Observe, monitor, and contribute to the screening of migrants and ensure ethical referral of migrants in vulnerable situations.ย
Initiate and participate in case management and ensure all vulnerable cases are managed, followed up, with regular coordination and reporting to the Protection and MHPSS Area Coordination Assistant in a timely manner.ย
Assist in conducting regular service mapping in all sites, participatory assessments, information provision activities, and prepare informative materials.ย
Provide assistance to the Protection MHPSS focal points in the field.ย
In close coordination with CCCM teams, ensure screening of vulnerable migrants is conducted on a daily basis in all sites, provide the needed support, and report regularly on the numbers of screenings and vulnerabilities identified.ย
Assist in identifying gaps and needs in service provision for vulnerable migrants and in identifying deviations from the agreed upon referral pathways.ย
Assist in disseminating awareness and community messages related to psychosocial wellbeing.ย
Ensure timely implementing and reporting on IOM Protection and MHPSS activities are regularly shared with the Protection and MHPSS Area Coordination Assistant.ย
Participate in relevant sector meetings on the camp level as well as working groups.ย
Assist the Protection and MHPSS Coordinator with other assigned duties.ย
Perform such other duties as may be assigned. Education
Studies in related fields, such as social studies, psychology, social work, anthropology political science, international relations, or development studies with 2 (two) years of professional experience, or
Completed High School degree from an accredited academic institution, with 4 (four) years of relevant professional experience.Accredited Universities are those listed in the UNESCO World Higher Education Database.ย Experience
Work experience in social work, assistance of vulnerable populations, or case management scenarios.ย
Experience in working with foreign nationals, irregular migrants, trafficked persons, children, and/or other vulnerable populations.ย
Experience in counselling, networking, and ensuring access to services.ย
Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights-based approaches.ย
Proficient in computer applications.ย
Good written and spoken communications skills.ย
Good interpersonal skills, high loyalty, ability to work in a multi-cultural environment and good working in team.ย
Driving license is essential for this position.Skills
In-depth knowledge of the broad range of migration-related subject areas dealt with by the Organization.Languages
For this position, fluency in English andย one of the three official languages of Bosnia and Herzegovina (Bosnian, Croatian and Serbian languages) is required (oral and written).
DESIRABLE
Working knowledge of one or more of the following languages: Arabic, Farsi, Kurdish, Pashto, Urdu, Dari, Punjabi, and Turkish.IOMโs official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.ย Required Competenciesย IOMโs competency framework can be found at this link. Competencies will be assessed during the selection process.ย Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies โ behavioural indicators (Level 1)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
