The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries.
Clinton Health Access Initiative India Private Limited (CIPL) is a private entity, majority-owned by the Clinton Health Access Initiative (CHAI). CIPL operates independently and exclusively provides export-based services, contributing to CHAIโs goals of improving healthcare access, delivery, and outcomes in underserved populations. CIPL serves as a Global Shared Service (GSS) or Global Capability Center (GCC) harnessing technical expertise and innovative solutions to address global health challenges.
CIPL is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CIPL values diversity, inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
Position Overview
The Senior Technical Advisor โ Digital Health will play a critical role in supporting digital health initiatives focused on asset management and campaign digitization in Nigeria and Eswatini. The Advisor will work closely with internal CHAI teams, country teams, technology partners, and external stakeholders to ensure the effective and sustainable implementation of digital health solutions. This includes aligning product roadmaps with campaign priorities, managing partner relationships, formulating detailed project work plans, tracking operational readiness, troubleshooting technical issues, and supporting monitoring and evaluation efforts. The role will also contribute to documenting best practices and lessons learned to strengthen future digital health deployments. The Senior Technical Advisor will require strong project management skills, technical troubleshooting capability, and experience working with government and vendor stakeholders to drive technology solutions in public health contexts.
Responsibilities
The role holder will work closely with internal teams and external partners to support the asset management and campaign digitization implementations in CHAI program countries, primarily Nigeria, and ensure effective and sustainable implementations.
In Nigeria:
Manage eGov relationship, ensuring alignment of eGov product roadmap with campaign priorities in NigeriaFormulate a detailed project work plan that includes timelines, tasks, and milestonesWith Nigeria team, ensure alignment of work plan with campaign calendarIdentify potential risks and develop mitigation strategies with Nigeria team and eGovSupport in identifying and tracking operational dependencies for go-live readinessSupport in preparing status updates for leadership/donor review meetingsWork with the CHAI Digital Health and country teams to document lessons learnt and resourcesQualifications
Has extensive theoretical understanding of a particular area of scienceHas knowledge of related disciplines and how research in own field should be designed to take account of related disciplinesDemonstrated networking skills with external key opinion leaders and experts in specific scientific disciplines and effectively communicates findings to internal groupsPrevious experience managing and leading teams to deliver high-impact resultsExceptional problem-solving and critical thinking skillsExceptional strategic development skills, able to identify and pursue high-impact strategies in complex, uncertain and evolving environmentsExceptional analytical and communication (written and oral) skillsEntrepreneurial mindset, including ability to work independently, self-motivate, and propose and implement new initiativesAbility to be effective in high-pressure situations, handle multiple tasks simultaneously, and set prioritiesExperience:
Bachelorโs or Masterโs degree in Information Technology, Computer Science, Public Health, Health Informatics, or a related field with at least seven years of relevant professional experience in digital health, technology project management, or health system strengtheningProven experience managing digital health implementations, including system deployment, vendor coordination, troubleshooting, and stakeholder management in low- or middle-income country contextsStrong experience working with product roadmaps, operational work plans, and risk mitigation strategies, ideally in coordination with external technology partners and government agenciesAbility to develop detailed project plans with clear tasks, milestones, and operational dependencies to drive go-live readinessHands-on experience with Helpdesk support, system downtime troubleshooting, M&E support, and user training support in the context of digital health deploymentsExperience supporting RFP processes, requirements gathering, and vendor management for technology solutions in health programsExcellent written and verbal communication skills with the ability to prepare project updates, leadership briefs, and donor-facing status reportsStrong interpersonal skills and demonstrated ability to work collaboratively with diverse teams across different countries and organizational levelsAbility to work independently, proactively manage multiple priorities, and adapt quickly to changing situations and stakeholder needs#region2 #jobreference3