Senior Program Assistant - Bhutan Representative Office Job #: req32533 Organization: IFC Sector: Administration/Office Support Grade: GD Term Duration:ย 3 years 0 months Recruitment Type: Local Recruitment Location: Thimphu,Bhutan Required Language(s): English, Bhutanese Preferred Language(s): Closing Date: 4/11/2025 (MM/DD/YYYY) at 11:59pm UTC
ย
ย Description
IFC โ a member of the World Bank Group โ is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.
IFC is seeking to recruit a highly motivated, well-organized and experienced Senior Program Assistant who will report to the Country Manager and provide full range of executive support functions, to include administrative management and coordination, quality assurance (i.e. documents, processes, etc.), liaison with external officials and contacts, general research and reference work and lead coordination role within the front office.
Roles and Responsibilities
โข ย Provide full logistical and secretarial support to the country front office, including: (i) arranging travel schedules; (ii) organizing meetings, senior management visits and knowledge sharing events (iii) maintaining up-to-date work unit projects and other files (both paper and electronic); (iv) providing primary assistance in the implementation of the front officeโs work program, including task management, database management, editorial assistance, procurement matters and other general administrative tasks etc. and (v) preparing mission announcements, processing visa, transport arrangement, hotel bookings, client meetings scheduling, etc. This will also include support for various advisory and investment departments of IFC.โข ย Responsible for time management and scheduling to include (i) effective prioritizing and resolving related conflicts and competing departments; and (ii) monitoring and communicating changes and other information to the appropriate staff, inside and outside the immediate work unit, including IFC stakeholders.โข ย Undertake representational duties to include serving as first point of contact and liaison with clients and officials both inside (including coordination with World Bank office, other regional country offices, Headquarters, etc.) and outside the Bank Group.โข ย Provide effective general research support.โข ย Coordinate and monitor multiple and diverse work processes and activities to ensure that management decisions are properly carried out.โข ย Ensure quality of documents requiring Country Manager or Country Officer or equivalent Officialโs approval and/ or signature.โข ย Keep others informed by providing relevant information, reports or status updates.โข ย Draft/ finalize correspondence on a range of topics and prepares minutes of meetings.โข ย Support and work collaboratively with members of the immediate work team as well as with others in diverse work groups/ teams/ task forces, across Bank Group offices and joint representation.โข ย Accountable for the smooth operation of the office support work and related systems within the country front office by assuming primary responsibility for organizing and coordinating workflow.โข ย As first point of contact with HR, coordinate closely with HR colleagues on a range of issues, including internal/ external recruitments (and in some instances consultants/ temporary staff), review of job posting/ grading/ selection communication/ processes).โข ย Perform any other administrative task as directed by Management.
Selection Criteria
โข ย Minimum bachelorโs degree with at least 8 years of experience or equivalent combination of education and experienceโข ย Excellent knowledge of Microsoft Office applications and proficiency of technology or/and systems relevant to functional area.ย โข ย Established network preferred, including government, corporates and financial institutionsโข ย Able to organize, coordinate, monitor and implement tasks and projects with minimal supervision and resolve competing demandsโข ย Able to identify and resolve diverse issues/problems as they arise, which often requires interpretation of existing procedures and processes and independently determining an appropriate application.โข ย Relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures and peopleโข ย Ability and motivation to proactively learn new developments in relevant policies, procedures and technologyโข ย Able to collaborate with other team members and contributes positively to the teamโs work and output, demonstrating respect for different points of viewโข ย Ability to interact with clients with discretion and diplomacy.ย โข ย Excellent communication skills, ability to communicate in a constructive and professional mannerโข ย Ability to effectively and independently provide general research supportโข ย Ability to use analytical, problem-solving skills and resourcefulness to make informed and practical decisions to carry out own workโข ย Familiarity with private sector financing and advisory work in Bhutan would be an advantage.ย โข ย Excellent oral and written presentation skills in English are required.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at theย World Bankย andย IFC, including our values and inspiring stories.