Senior Portfolio Manager

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

This post is a limited-term fixed-term post.

1.     Organizational Context

a.    Organizational Setting

The post is located in the Information and Communication Technology Department (ICTD) of the Administration, Finance and Management Sector. The Information and Communication Technology Department (ICTD) drives the Organization's digital transformation by focusing on service quality, efficiency, security, and sustainability. It leads the Infotech strategy to support internal and external customers through services such as project management, enterprise architecture, data management, digital workplace, and critical system maintenance, including Enterprise Solutions, Hague, Madrid, and PCT Information Systems.

b.    Purpose Statement

The Senior Portfolio Manager is responsible for managing and developing digital initiatives, delivering new capabilities in line with business needs and user experience priorities. The role also supports the development and implementation of project and product management frameworks across the Organization.

c.    Reporting Lines

The incumbent works under the supervision of the Senior Product and Project Manager.

2.      Duties and Responsibilities

The incumbent will perform the following principal duties:

a.   Develop and implement product and project management frameworks across the organization.

b.   Oversee the execution of digital initiatives, including preparing documentation and making decisions on planning and prioritization.

c.   Define and execute product strategies, roadmaps, and project initiation, ensuring resource availability.

d.   Manage the day-to-day operations of digital products, including the WIPO IP Portal, ensuring availability and smooth functioning across the ecosystem of products and capabilities.

e.   Plan and prioritize new features and capabilities in collaboration with stakeholders.

f.    Monitor risks, issues, KPIs, and produce regular performance and quality reports.

g.   Ensure UX consistency across integrated applications and maintain cohesive UI standards.

h.   Lead and empower teams in agile delivery, manage shared resources, and foster stakeholder and vendor relationships.

i.    Perform other related duties as required.

3.      Requirements

Education (Essential)

Advanced university degree in management, information technology, product management, or related discipline. A first-level university degree plus two years of relevant professional experience in addition to the years of experience mentioned below may be accepted in lieu of an advanced university degree.

Professional certification in product management, agile, user experience, service design, or related discipline.

Experience (Essential)

At least seven years of relevant professional experience, including managing the execution of large-scale digital initiatives. 

Experience in a managerial position coordinating a multidisciplinary team to deliver high-quality results.