Organizational Context
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the worldโs largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is โto inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.โ IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
Job Purpose
Reporting to the Support Services Coordinator and as part of the Africa Regional Human Resource team, the Senior HR Officer is responsible for support on implanting and advancing Human Resources activities.
The Position incumbent will ensure that the organizationโs leaders, managers and staff within the delegation receive quality, value adding and consistent HR services and advice that supports the cluster and the operations whilst ensuring equity among staff and compliance with HR programs and policies.
An important aspect of the position is to work closely with the Sudanese National Red Crescent Society (SRCS) to support their work in strengthening HR structures (30% of time).
Job Duties and Responsibilities
Recruitment and Resourcing:
Manage the whole recruitment process for Delegates and National Staff โ from advertisement and selection, through contract, to support and briefing for the start of employment. Ensure job descriptions are appropriate and relevant from a technical point of view by liaising with relevant technical units. Make the job classification according to the salaries grid positions. Create/advertise and manage the vacancies on talentlink. Coordinate external vacancy advertising. Screen applications, liaise with managers regarding short-listed applicants. Together with main stakeholders (delegations and technical units) ensure short-listed candidates are suitable by doing competency and motivational interviews. Promote equity, transparency, and consistency in the selection process. Strategic and tailored offer to selected candidates (National Staff). Share the Operations recruitment weekly updates. Support effective and timely recruitment processes in the Cluster with close collaboration with the Africa Region team.Workforce Planning
Administer the end to end contracting for all types of contracts. In liaison with Support Services Coordinator and regional HR focal points, follow up on e-boarding programmes in the region. In liaison with Support Services Coordinator and regional HR focal points, review National staff contracts for accuracy and alignment with the local labour laws within IFRC countries of operations.HR Administration
Job Duties and Responsibilities (continued)
Payroll Management - Compensation and benefits
Ensuring that the pay practices comply with Local laws and regulations . Manage the administration of the social security and pension for national staff, and ensure the proper implementation of the same. Prepare and process payroll for National Staff. Manage Payslips for Salaries, Tax and Pension Funds payment processing Follow up the payment of taxes and social taxes by the Finance and make the double archiving of the documents and receipts transmitted by the Finance. Updating and maintaining payroll records. Maintain updated information on staff salaries, allowances and ensure compliance with current laws and regulations in close collaboration with the HRD and Finance Department. Ensure timely, equitable, transparent and systematic approvals of HR benefits, entitlements, contracts. Administering the organizationโs benefits programs (retirement plans, leave policies, wellness programs, insurance policies) Coordinate with Finance provision for terminal benefits.Performance Management
Work alongside managers to develop and establish highest levels of performance from their staff. Guide managers and staff to perform the whole range of performance management activities (e.g. set objectives online, Quarterly Check-ins, identify gaps and contribute to the definition of training and development actions as appropriate Provide guidance and support to managers and staff in cases of poor performance and disciplinary situations Train staff in the use of the relevant tools e.g. performance online and advocate for highest standards of performance management Ensure that staff are timely appraised and monitor quality of evaluations in compiling final appraisals for the HR files.Relationship Management
Monitor staff/management issues and support/advise management and staff as appropriate to improve the relations and resolve the issues. Advise delegates and national staff on HR policies and practices, advocate for staff to management, consult with Legal unit, Health officer and Stress counsellor as appropriate on matters affecting staff including occupational health and stress related issues. Organize training for the Staff on HR policies Encourage the staff to make online courses and use the learning platform. Develop staff skills by the management and supervision of the various trainings (Internal, External, on the field or at Headquarter)Risk Management
Ensure Compliance by all client groups to all Standard Operating Procedures(SOP) in activities related to workforce planning and staff welfare with all systems and procedures to ensure consistency, integrity and accountability within the set quality standards in the stream of work; ensure implementation of audit recommendations; advice on corrective measures and establish relevant controls. Maintain safe and secure filing system for Human resource documents.Lateral Relationships
Ensure effective working relationships with HR unit colleagues, with client groups at all levels within the Africa region and at Geneva Secretariat level.Duties applicable to all staff.
Actively work towards the achievement of the Federation Secretariatโs goals Abide by and work in accordance with the Red Cross and Red Crescent principles Perform any other work-related duties and responsibilities that may be assigned by the line manager