Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
ย Context IOM Ireland has been operating in Ireland since 2001, currently in following areas of migration management: Assisted Voluntary Return and Reintegration, Resettlement, Family Reunification, Counter-Trafficking, Protection, Integration Support to Beneficiaries of Temporary Protection, Integrated Immigration Governance and Mental Health and Psychosocial Support (MHPSS).ย ย IOM provides mental health and psychosocial support to international protection seekers residing in the Citywest accommodation facility with the aim to improve their psychosocial well-being and to strengthen their overall resilience.ย ย Under the overall supervision of Chief of Mission in Ireland, the Head of MHPSS Unit and direct supervision of the Senior MHPSS and Case Management Associate, the incumbent will assist in the delivery of psychosocial support activities, contributing to the wellbeing and resilience of international protection applicants residing in the Citywest accommodation centre.
- Supervise the work of the MHPSS Associates, helping to coordinate task distribution, monitor progress, and provide guidance, and performance feedback to maintain service quality and team cohesion.
- Support the delivery of psychosocial support activities by assisting in the planning and coordination of tasks, monitoring activity progress, and providing day-to-day guidance to help align with IOMโs MHPSS framework, operational guidelines, and project objectives.
- Assist the MHPSS Associates in the preparation and organization of psychoeducational and wellbeing activities for residents.
- Support the identification of training needs and contributing to appropriate learning opportunities. Encourage peer support, teamwork, and practical skill development.
- Assist in collecting data and statistics for submission to the Monitoring and Evaluation team. Support the preparation of operational reports to inform programme tracking and improvements.
- Support collaboration with external partners, including NGOs, community organisations, and statutory services, to maintain referral networks and facilitate residentโs access to services.
- Assist in maintaining psychosocial support activities in line with IOMโs protection principles, confidentiality standards, and operational guidelines. Contribute to a safe, inclusive, and protection-sensitive environment for all residents.
- Perform any other duty as may be required Education
- High school diploma with six years of professional experience; or,
- Bachelorโs degree in Counselling & Psychotherapy, Clinical or Counselling Psychology, Educational Psychology, Social Work (Counselling stream), or another relevant mental health discipline from an accredited academic institution with four years of relevant work experience.
- Accreditation or membership with a recognized professional body (e.g. Psychological Society of Ireland, EFPA; IACP, IAHIP) will be an asset.Accredited Universities are those listed in theย UNESCO World Higher Education Database.ย Experience
- Experience in humanitarian, social service, community support, or MHPSS-related settings, including work with migrants, refugees, and vulnerable populations.
- Experience supervising staff in operational or programme tasks is desirable.
- Familiarity with referral processes and community-based support networks.
- Knowledge and experience working with State agencies and non-governmental Organisations in Ireland preferred.
- Sound and proven understanding of international standards, best practices, issues related to displacement and integration.
- Experience working in a multi-cultural environment is an advantageSkills
- Strong organizational and coordination skills.
- Excellent communication and report-writing abilities.
- Capacity to work collaboratively with diverse stakeholders and partner organizations.
- Intercultural competence, empathy, and emotional resilience.
- Strong analytical and problem-solving abilities.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)Languages
- For this position, fluency in English is required (oral and written).
- Working knowledge of any UN languages an advantage.IOMโs official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.ย Required Competenciesย IOMโs competency framework can be found atย this link. Competencies will be assessed during the selection process.ย Valuesย - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competenciesย โ behavioural indicators (Level 2)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.