Senior Director of Content and Creative

Description

Position Title: Sr. Director of Content and Creative Position Classification: Regular; Exempt; Full-Time; 40 hours/WeekReports To: Managing Director, Marketing and CommunicationLocation: Employees in this role can work from our Boston, MA office, remotely within the U.S. or hybrid of these two options. (10% domestic and international travel) Please note that we do not sponsor U.S. work authorization for this role. Candidates must be able to legally work in the U.S. without visa sponsorship. Position Overview: The Senior Director of Content and Creative leads the development and execution of a unified storytelling and creative strategy for Partners In Health (PIH). This role is responsible for producing compelling narratives and innovative visual communications that elevate PIH’s brand, drive resource generation, and inspire action across diverse audiences. Overseeing the content, multimedia and graphic design teams, the Senior Director sets a bold vision for how we communicate our mission. As a senior leader in the Marketing and Communications department, the Senior Director works in close partnership with stakeholders across the organization and global sites to ensure creative and editorial excellence, strategic alignment, and brand consistency in all public-facing materials. Responsibilities: Strategic Leadership (50%)

• Define and drive PIH’s global content and creative strategy, ensuring alignment with the organization’s mission, values, and brand identity.
• Lead PIH’s Editorial Board and drive integrated messaging and content planning across multiple audiences.
• Evolve and uphold PIH’s visual brand standards to ensure consistency, creativity, and mission alignment.
• Support the Managing Director of Marketing and Communications in shaping and strengthening local communication strategies, with emphasis on capacity building, integration, and alignment with global standards. Team and Project Management (35%)
  • Manage and mentor a multidisciplinary 12-person team of writer/editors, designers, videographers, and archivist. Foster a culture of continuous improvement and positive collaboration across the organization.
  • Oversee creative and editorial planning, budgeting, and project management, ensuring timely, high-quality deliverables. Manage relationships with external agencies and vendors to maximize internal bandwidth and budget specifications.
  • Implement and optimize systems for workflow, project management, and digital asset management (e.g., Asana, Canto, Figma, Drupal). Content and Creative Execution (15%)
    • Serve as lead editor and creative director for high level projects and campaigns, maintaining high standards across all outputs.
    • Ensure all content and creative outputs reflect PIH’s voice, values, and mission.
    • Build relationships across the organization to foster collaboration, alignment, and integration. Qualifications
      • Bachelor’s degree in communications, journalism, design, or a similar field, or relevant related work experience 10 years of progressively responsible experience in content strategy, creative direction, or related fields—preferably in mission-driven organizations.
      • Proven experience managing and integrating interdisciplinary teams (e.g. writers, designers, and multimedia professionals).
      • Exceptional editorial and design judgment, with the ability to inspire and direct powerful, resonant storytelling.
      • Proficient in project management, content management systems, and creative software (e.g., Asana, Drupal, Adobe Creative Suite, Canva, Figma).
      • Fluency in written and spoken English required, and knowledge of additional language(s) considered an asset, especially Spanish, French, or Haitian Creole.
      • Demonstrates the organization’s core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
      • Accountability – Able to accept responsibility for one's actions, outcomes, and those of their team.
      • Achieving results – Able to design and conduct work with clarity and integrity: to set realistic targets for themselves and others, ensure availability of resources, monitor progress and performance, accomplish meaningful outcomes, evaluate achievements, and integrate lessons learned.
      • Adaptability – Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
      • Teamwork – Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and country.
      • Leading & Supervising – Able to build effective teams, direct and develop staff, and manage others to meaningful outcomes. This vacancy may be used to fill similar positions. Organizational Profile Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems. As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement. Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities. Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Pay and BenefitsThe expected starting salary range for new hires in this position is between $125,000-145,000/year and may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills, and experience. The position belongs to a class of roles that have a salary range between $120,000-160,000/year. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with employer match, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee’s eligible dependents. Full time employees will receive 15 days of vacation, 12 sick days, 3 personal days, and 3 volunteer days in addition to paid time off during the week between Christmas and New Year’s Day, the week of July 4th, and 11 additional holidays annually. Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [email protected].