Protection Consultant

Background:

UNFPA has been implementing its 7th Country Programme in Türkiye covering 2021- 2025. UNFPA Türkiye Country Office, for fifty years, has been working on sexual and reproductive health (SRH) and rights including promoting mother and child health, empowering young people fulfill their potential, promoting gender equality, combating against gender based violence (GBV) and enhancing collection, use, and dissemination of development data in collaboration with state institutions, non-governmental organizations, private sector and universities. Since 2011 UNFPA Türkiye Country Office has been also supporting the humanitarian response efforts of Türkiye on promoting SRH and mitigating the risks of GBV as well as response to GBV in Türkiye.

Türkiye continues to be the host of the largest number of refugees in the world. Although significant progress has been made to ensure the protection of refugees in Türkiye, particularly some vulnerable groups have continued to struggle with protection risks and access to basic rights and services, as highlighted in the current United Nations Sustainable Development Cooperation Framework (UNSDCF) and the Regional Refugee and Resilience Plan (3RP).

In line with UNFPA’s mandate and global and regional frameworks, UNFPA Türkiye supports the provision of inclusive and survivor-centered health and protection services to the refugees in vulnerable situations, regardless of their nationality, age, sex, legal or health status, or occupation. This includes refugees living with HIV, individuals engaged in harmful or informal economies, and those further marginalized due to diverse and intersecting vulnerabilities that increase their risk of gender-based violence (GBV) and limit their access to essential services.

UNFPA Türkiye has been supporting protection services; tailored protection information and follow-up, legal counselling, individual and group psychosocial support by trained psychologists, and GBV-focused case management by social service professionals through refugee support service units that serve Syrians under temporary protection, non-Syrians who are international protection applicants or status holders, and other refugees with different legal statuses.

These refugee support service units focus on GBV survivors and those at risk of GBV, including people affected by conflict-related sexual violence, early and forced marriage, human trafficking, or stigma linked to health status or social circumstances.

UNFPA continues to support three refugee support service units and one mobile team during June 2025 - May 2026 period. To strengthen coordination, ensure quality of programme implementation, and support capacity building of service providers UNFPA Türkiye plans to recruit a Protection Consultant to support the project.

Job Purpose:

Overall the consultant will be responsible for providing technical support to; sustain and improve protection service delivery, strengthen service provider/hotline/outreach capacities, high-quality donor reporting and proposals preparations, and operationalize field modalities while embedding Accountability to Affected Population (AAP)/Complaint and Feedback Mechanisms (CFM), safeguarding, data protection, and “do no harm” principles to the relevant frameworks.

How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled.  UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

The Position:

The consultant is expected to work for 100 days from 15 September 2025 to 31 May 2026, and the consultancy will be part-time and home-based.

The consultant will provide monthly activity reports (electronic), including the details of working days and tasks on the last working day of each completed month. The acceptance of services at the end of each completed month will be certified through a Certification of Payment to be countersigned by both parties (IC and UNFPA) and a
monthly activity report to be submitted by the consultant including the details of completed tasks and progress.

Under the direct supervision of the UNFPA Humanitarian Programme Analyst, the consultant will work in close collaboration with other humanitarian programme colleagues and contribute to the implementation of the project.

You would be responsible for:

1. Protection service quality assurance & supervision
● Convene/facilitate weekly case committee meetings; issue minutes and action trackers and follow through to closure.
● Conduct regular check-ins with case supervisors; review case files, GBVIMS entries, and cash-for-GBV records for quality and timeliness.
● Implement and monitor the SOP Checklist with providers; coach toward corrective actions.
● Develop and roll out KPIs for providers; collect monthly, provide feedback, and track improvements.
● Review/revise content/design for safety and inclusivity; brief providers/outreach on safe use; track feedback and iterate.

2. Capacity building & onboarding
● Develop a capacity-building plan (competency map, priorities, sequencing, modalities) for the project service providers.
● Design training agendas/modules (GBV core skills, safe disclosure, cash-for-GBV workflows, documentation, data protection).
● Deliver/co-deliver sessions.
● Onboard newly recruited staff via one-on-one mini-trainings and orientation sessions.
● Design/deliver a training series for Hotline responders; sample and review call recordings monthly; run monthly supervision with case supervisors.
● Develop an outreach worker capacity-building plan; convene monthly supervision.

3. Monitoring Activities
● Provide technical inputs to UNFPA online beneficiary information management system for adjustments; support orientation of staff on data entry and monitor
quality standards.
● Run monthly data quality checks and corrective action cycles with case supervisors.
● Develop one Post-Distribution Monitoring Report for cash for GBV and one for HIV support; issue concise briefs/reports with recommendations.
● Plan FGDs (one for per service delivery province) and produce a combined report FGD report with actionable findings and feed them into adaptive management.
● Participate in online protection coordination (UN, INGOs/NGOs, CSOs) meetings; share trends and service updates; keep service mapping current.
● Conduct light desk research and issue monthly trend briefs; maintain routine follow-up with stakeholders on needs/gaps.

4. Donor reporting
● Produce technical inputs for donor quarterly reports, interim and final reports.
● Consolidate GBVIMS/cash-for-GBV/service data into clear narratives and visuals; validate with field teams.
● Contribute to concepts/proposals.

Core deliverables
● Donor: quarterly/interim/final technical inputs with validated datasets/visuals; proposal/concept contributions; evidence pack.
● Quality assurance: minutes/action trackers (case committees; monthly provider meetings); SOP Checklist rollout note; KPI framework and monthly summaries.
● Capacity: training plan, agendas/modules, onboarding checklists completed for new hires.
● Monitoring: monthly data quality summaries; PDM briefs/reports (cash for GBV, HIV); FGD reports with recommendations.
● Coordination: monthly trend brief; stakeholder meeting notes; updated services mapping.
 

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UNFPA Work Environment:

UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.

Disclaimer:

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.