Project Associate (Online Marketing)

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
  Context

IOM Germany's Outreach Team is part of the Project Support and Operational Compliance Unit. Its objective is to inform migrants and actors who work closely with migrants about IOM's programmes and activities, both in Germany and in countries of origin. The Outreach Team notably develops informational materials for dissemination through social media campaigns to reach migrants and inform them about voluntary return and reintegration support options available through IOM Germany. 

Under the overall supervision of the Chief of Mission (CoM) in Germany and direct supervision of the National Project Officer, the incumbent will notably be responsible and accountable for the dissemination of materials in Germany and countries of origin (CoO) by using the latest social media and search engine tools. 

• Assist in the implementation and monitoring of project activities, including support in the development of an outreach strategy to reach migrants in Germany and in CoOs and other actors IOM collaborates with, particularly through social media;
• Retrieve, compile, summarize, and present information/data on specific project topics and provide technical advice and content guidance to increase the visibility and accessibility of the data among target audiences by using appropriate technical online solutions, in particular social media and search engine advertising;
• Assist in the design and production of communications materials;
• Support administrative coordination of project implementation, involving liaison with diverse organizational units and external parties to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, etc.;
• Draft correspondence, reports, briefing notes, graphics, statistical tables, presentations and other forms of documentation on IOM Germany’s projects ; 
• Support with the production of content and visibility material for events and online marketing campaigns;
• Respond to general information requests and inquiries; set up and maintain files/records;
• Perform any other duties as assigned by the immediate supervisor and/or CoM.
    Education
  • School diploma with four years of relevant experience;

    OR

    • Bachelor’s degree in Marketing, Communications, Visual Arts, Graphic Design, Art and Design or a related field from an accredited academic institution, with at least two years of relevant professional experience, preferably in similar roles Accredited Universities are those listed in the UNESCO World Higher Education Database.   Experience
      • Work experience in media and communication, particularly social media
      • Work experience in social media and search engine advertising
      • Work experience in the production of printed media, infographics, illustrations and visuals for social media
      • Work experience in video production 
      • Experience in supporting project management activities including administrative support is an advantage
      • Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations is an advantage
      • Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups is an advantage
      • Knowledge and experience on migration with a focus on Assisted Voluntary Return and Reintegration (AVRR) is an advantage
      • Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage
          Skills
        • Strong communication skills
        • Strong organizational skills, including experience contributing to the management of projects;
        • Able to multi-task, prioritize and work independently;
        • Demonstrated proficiency with social media and search engine advertising.
        • Demonstrated proficiency with the Adobe Creative Cloud software package, particularly InDesign,
        • Photoshop, and Premiere Pro or demonstrated proficiency in managing a website is an advantage.
        • Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint as well as Outlook is required.
            Languages
          • Fluency in English and German (oral and written) is required.
          • Knowledge of another language (e.g. Arabic, Russian) is an advantage IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
          • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
        • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
      • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
    • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 1)
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.