Who we are and what we do?World Resources Institute (WRI) is an independent, non-profit global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. Our work focuses on building sustainable and livable cities and working towards a low carbon economy. Through research, analysis, and recommendations, World Resources Institute puts ideas into action to build transformative solutions to protect the earth, promote livelihoods, and enhance human well-being.WRI India has the capacity to convene key stakeholders, and forge strategic partnerships with governments, business, foundations, civil society organizations, institutes and NGOs, to scale-up solutions that can bring game-changing results for the sustainable management of natural resources in India.Program overview for Operations WRI Operations team supports the crucial front-line work of the organization, they directly interact and work with Donors, Partners, Government agencies, Statutory bodies, Trustees, Vendors, and Consultants in fielding their inquiries, providing support at all the fronts and solving problems. So that the WRI programs can be implemented without any hurdles and the program staff and researchers can develop high quality research documents, plans and implement the programs at the field level.WRI operations team consists of various functions such as Budget and Finance, Grants and Contracts, Legal Counsel, Human Resource, IT and Facilities management. Each role comes under the purview of operations and each function lead reports to the Director Operations and Director Operations report to the CEO of the Organization.WRI Operations team strive for operational excellence across all functions starting with the recruitment, retention and management of WRIโs staff, our most important asset. We manage our endowment, the contributions entrusted to us, and our facilities in ways that are in line with our values and advance our mission. We maintain strict budgetary planning and financial controls to ensure that all contributions are managed in compliance with donorsโ wishes. About your Role: As a member of WRI Global IT Team, you will develop apps, workflows, and solutions based on Microsoft Power Platform and other Microsoft tools and platforms. You will work collaboratively with other IT staff of WRI with the primary objective of providing high-quality solutions and support in a multi-cultural and globally distributed organization. In this role, you will provide development, implementation, administration, and operations support for collaboration tools within the Microsoft 365 suite (Office 365, Teams, SharePoint Online). You will also troubleshoot and resolve issues that affect the Microsoft 365 environment and its components when needed. You will assist with maintenance of Workday integrations using Workday Studio, EIB and other tools.
This position can also be based in any of the WRI Offices.How your day will unfold: โข The primary responsibility includes solution development, maintenance, and support based on platforms such as Power Platform (Power Apps, Power Automate, Power BI, PVA), SharePoint Online (Site Development, Configuration & Administration, SPFx components), Microsoft 365 (Teams, One Drive, MS Forms), and other Microsoft Tools & Technologies (Azure AD, Azure Functions, Microsoft Search, Graph API, etc.) โข Collaborate with internal teams and third-party vendors to ensure data accuracy and consistencyโข Monitor and troubleshoot integration issues, ensuring timely resolution and minimal disruption to business operationsโข Develop and maintain integration documentation, including technical specifications and data mappingโข Build and support applications, dashboards, forms, workflows, and SPFX components based on requirements analysisโข Write PowerShell scripts to automate bulk jobs and scheduled jobsโข Develop concise and accurate project documentation including design charts, knowledge guides, and operating proceduresโข Provide technical and operational subject matter expertise for Microsoft 365 adoption in the organizationโข Develop, change, and implement standard operating procedures for IT operations and project implementation supportโข Documentation may be required for operational procedures, troubleshooting steps, and technical analysis for products, features, and capabilitiesโข Use standard APIs, including Microsoft Graph and other REST APIs, for process flows, data synchronization, and systems integrationโข Monitor system outages and takes appropriate actions as per the standard operating procedureโข Work with Microsoft and other third-party vendors to address product and service-related issuesโข Ensure changes are planned and implemented in a sound, low-risk manner, without creating system outages and following the change management processes. Qualifications and Requirements we seek: โข Bachelorโs degree in computer science or related professional degreeโข A minimum of 2 years of hands-on experience in app and solution development in a small, mid-size or large organizationโข Hands-on experience in developing solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, and PVA)โข Knowledge in using SharePoint object model, Microsoft Graph, and other REST APIs for solution development and integrationโข Knowledge in using client-side technologies like HTML, CSS, SPFx and JavaScript, including JS frameworks such as jQuery, React, bootstrap, etc.โข Experience in Microsoft 365, SharePoint, Teams, and Azure AD administration at the organization levelโข Experience in planning and development of enterprise solutions involving Microsoft 365 and Azure Active Directory servicesโข Experience in building and executing PowerShell scripting for solution development, automation, and Microsoft 365 administrationโข Excellent understanding of data management principles, including data cleansing, validation, and transformation โข Ability to analyze complex business requirements and translate them into technical solutions โข Strong problem-solving skills and attention to detailโข Workday integration experience is a plus. Salary and Benefits:Salary shall be commensurate with experience and skills. WRI offers a generous and comprehensive benefits package Location: Any WRI Location Duration: Full time List of Documents to be attached: Cover letter explaining how your academic background and skills meet the requirements of this position. Diversity, Equity, and Inclusion (DEI) @WRI India WRI India values and promotes diversity, equity and inclusion across all areas of our work and workforce. Integrating these values into our actions fosters a progressive and collaborative culture and can also enhance our impact. It is our responsibility to create a welcoming working environment for people of diverse cultures, backgrounds and experience to learn together. We are responsible for fostering a safe and inclusive workplace where questions, concerns and information about diversity, equity and inclusion are part of our ongoing dialogue and development. Learn more about WRI Indiaโs commitment to Diversity, Equity, and Inclusion (DEI). Click Here