CTG overview
CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!
But do you know who we are? And what do we do?
We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.
Hereโs a list of services we offer:
โข Staffing solutions and HR management services
โข Monitoring and evaluation
โข Fleet management and logistics
โข Facilities management
โข Sustainability and Communications Advisory
โข Election monitoring and observation
โข IT professional services
โข Medical assistance
Visit www.ctg.org to find out more.
Overview of position
The Network Equipment Support staff will be working under the direct supervision of the Network Management Unit Supervisor in the Republic of South Sudan. The contracted personnel will be required to maintain & ensure maximum uptime of the clients Local Area Network (LAN), Wide Area Network (WAN) & wireless network.Role objectives
The contracted personnel would be required to test, install & maintain CISCO network equipment in the missionโs area of operations. The contractor must be able to implement & maintain a complete mission wide / metropolitan area network in various regions / offices & administration of these networks once installed. Knowledgeable of protocols, WiFi protocols 802.11a, b, g, n, ac, HDLC, Frame Relay, RIP, EIGRP, OSPF, TCP / IP, VoIP. Thorough knowledge of CISCO IOS, Stratacom OS, WAN, WMNโs & routing concepts is essential. The contractor must be able to design & troubleshoot IP addressing schemes, subnetting & route summarization. The ICT systems includes but are not limited to the following equipment such as CISCO routers, networking switches, that are in the core of the existing LAN / WAN, satellite modems, multiplexer, microwave modems, HP servers, SAN storage, backup equipment, workstations, laptops, tablets & smartphones, multifunction printers, scanners, CISCO wireless access points, wireless bridge & mesh wireless network. The technicianโs work experience should include knowledge of intra & internetworking concepts as it applies to data communications. S / he must have professional experience with CISCO networking equipment which requires applicable CISCO & other IT industry certifications. Maintain technical documentation on system configurations & update as and when necessary. Provide product specific training whenever required. Be on call and provide 24 x 7 support to troubleshoot issues or problems when required especially during crisis & emergency situations. Perform any other ICT duties & tasks as assigned by the supervisor.Project reporting
Key competencies
Key competencies required for this role:
Excellent client orientation skills with attention to technical details. Strong communication & organizational skills. Detail oriented planning & high degree of accuracy & safety. Works collaboratively with & supports colleagues / clients to achieve common goals.Education & other requirements for this role:
Standard:
Degree or diploma in computer science, information technology, computer engineering, electrical or electronic engineering or other related field. Must have at least 3 years of working experience relating to the required technical knowledge written above. CCNA certification is desirable. Computer literate with proficiency in MS Office Suite specially Visio, network monitoring tools & others. Must have a national driverโs license & able to drive a light motor vehicle with manual transmission. Must be fluent in English, both written & oral.Advanced:
Degree or diploma in computer science, information technology, computer engineering, electrical or electronic engineering or other related field. Must have at least 5 years of working experience relating to the required technical knowledge written above. CCNA is required. CCDA, ITIL and Comptia Security+ certifications are desirable. Knowledge on CISCO Identity Service Engine (ISE) & Bring Your Own Device (BYOD) implementation. Computer literate with proficiency in MS Office Suite specially Visio, network monitoring tools & others. Must have a national driverโs license & able to drive a light motor vehicle with manual transmission. Must be fluent in English, both written & oral.Expert:
Degree or diploma in computer science, information technology, computer engineering, electrical or electronic engineering or other related field. Must have at least 8 years of working experience relating to the required technical knowledge written above. CCNA & CCNP are required. ITIL Foundation, Comptia Security+, CheckPoint Certified System Administrator (GAIA-R81-20) certifications are desirable. Knowledge on CISCO Identity Service Engine (ISE) & Bring Your Own Device (BYOD) implementation. Computer literate with proficiency in MS Office Suite specially Visio, network monitoring tools & others. Must have a national driverโs license & able to drive a light motor vehicle with manual transmission. Must be fluent in English, both written & oral.Team management
This role has no team management responsibility.Further information
Qualified female candidates are encouraged to apply for this role.