Project Context and Scope
Established in 1951, IOM, the UN Migration Agency, works closely with governmental, intergovernmental and non-governmental partners. IOM established its office in Kazakhstan in 1997. Since then, the Organization has been promoting humane and orderly migration for the benefits of all, providing services and advice to the government as well as to migrants. As the Country Office with Coordinating Functions for Central Asia, the IOM mission in Kazakhstan helps to address specific sub-regional migration issues and emerging trends in Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan and Uzbekistan, establishing priorities for project development in the country offices in the context of sub-regional strategies, policies and consultative processes.
Since June 2022, IOM has been implementing the regional project โProgramme for the Promotion of Managed Labour Migration in Central Asiaโ (Phase 1), funded by the Swiss Agency for Development and Cooperation (SDC), which aims to contribute to the improvement of labour migration management in order to use the human mobility impact on development in countries of origin, as well as in countries of destination. Project participating countries: Kazakhstan, Kyrgyz Republic, Tajikistan and Uzbekistan. Through six key outcomes, the project aims to support the efforts of governments and other stakeholders in target countries to develop coordination mechanisms to identify problems and regularly adapt and improve labour migration policies and processes at the national and regional levels.ย
The project has six following deliverables:ย
I. Participating governments and other key stakeholders in labour migration management develop coordination mechanisms to jointly identify and address problems, and regularly adapt and improve labour migration policies and processes in the region;ย
II. Public and private employment agencies and vocational training centers are improving their services to better meet the needs of the labour market, as well as potential migrant workersย
III. Employers in destination states consider ethical recruitment and organised recruitment standardsย
IV. Potential migrant workers are better informed and prepared to assert their rights and protect themselves in recruitment and migrationย
V. Migrants and their families have better access to inclusive financial services and products, which improves living standardsย
VI. Improving the migration accounting system.ย
Project activity will contribute to the Outcome 3.2 of the project: โPartner employers using managed recruitment services contribute feedback on existing services and advice for improvementโย
In order to achieve the project objective and expected results, close collaboration across all the main stakeholders within the labour recruitment process, including governments, international organizations, recruiters, and the private sector, will be required. IOM anticipates working with partners to ensure a wide range of expertise are leveraged to address the challenges outlined and deliver a large-scale response. Such coordination will also be critical to ensure the sustainability of the projectโs activities to encourage sustainable change among stakeholders.ย
The purpose of this initiative is to assess and improve the efficiency and effectiveness of SRA services by gathering feedback from employers. The evaluation will focus on key service aspects such as communication, bureaucracy, worker skills, process duration, and associated costs. The study will identify gaps and opportunities for improvement through employer participation and data collection.
The project activities will be performed by a team of consultants with the international consultant responsible for the overall design, quality and analysis of collected data as well as the drafting and revision of the final report and the national consultant offering support through the administration and processing of surveys and interviews at locations within Kazakhstan, agreed upon with IOM.
ย Organizational Department / Unit to which the Consultant is contributing
Labour Migration Department/ โLabour Migration โ Central Asiaโ project funded by the Swiss Agency for Cooperation and Development (SDC)/LM.0479 Tasks to be performed under this contract
First deliverable โ Provide necessary inputs intoย the methodology, developed by the international consultant, along with a presentation of the objectives, approach, and management of various aspects of SRA services (e.g., communication, bureaucracy, worker skills, process duration, costs, etc.), focusing on the employer experience โ Deliverable by 30 June 2025;
Second deliverableย โ Assist the international consultant in developing structured questionnaires to gather feedback from employers on their experience with SRA services so far including their satisfaction levels with specific aspects of SRA and recommendations for service improvements โ Deliverable by 30 July 2025;
Third deliverableย โ Identify the locations and respondents to be surveyed and contact employers in order to arrange meetings under the coordination of IOM and in consultation with the international consultant โ Deliverable by 15 August 2025;
Fourth deliverable โ Implement data collection through administering surveys or interviews to measure employer satisfaction and identify areas for improvement and submit a comprehensive fieldwork report, summarizing the results, meeting the standards, agreed upon with IOM and the international consultant - Deliverable by 15 September 2025;
Fifth deliverable โ Contribute with clarifications or other background information related to fieldwork on a need basis for the international consultant as part of drafting of the report โ Deliverable by 15 October 2025;
Final deliverable โ Offer necessary supportย in addressing feedback insofar it relates to the fieldwork results and contribute as necessary to the presentation of the reportย within the national and regional consultation meetingsย -ย Deliverable by 15ย November 2025 ย Performance indicators for the evaluation of resultsย
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