National Communication, Knowledge Management and Evaluation Specialist

Organizational Setting

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment and a better life, leaving no one behind.
FAO is a specialized agency of the UN that leads international efforts to defeat hunger. FAO's goal is to achieve food security for all and ensure that people have regular access to enough high-quality food to lead active, healthy lives. With 195 Members (194 countries and the European Union), FAO works in over 130 countries worldwide.
FAO Country Offices, working under overall corporate guidance and in line with the Strategic Framework, offer policy advice and support to countries in the mandated areas of FAO, facilitated through partnerships, resources and an active country programme to provide technical assistance, develop capacities and deliver core services while fully observing international standards of accountability to establish leadership and strengthen impact at the country level. 
The offices deliver on the programmatic priorities of each country as agreed in their respective Country Programming Frameworks (CPFs) aligned to the UN Sustainable Development Cooperation Framework (UNSDCF) and ensure effective and efficient operations with adequate human and financial resources. 
Specifically, FAO Country Offices: 
(i)    Advocate, inform and support policies and investments in the areas of FAO’s mandate.
(ii)    provide technical assistance and deliver core services. 
(iii)   assist and catalyze partnership and resource mobilization activities to support agrifood systems transformation. 
(iv)   position FAO as the specialized/authoritative technical agency in food and agriculture and agrifood systems transformation; and 
(v)    ensure risk-smart and accountable operations and management.  

For this reason, FAO is devoting its efforts in collaboration with the government of United Republic of Tanzania in the dissemination of Voluntary Guidelines on Gender Equality and Women’s and Girls’ Empowerment in the context of Food Security and Nutrition (VG-GEWGE). The guidelines were endorsed by the Committee on World Food Security (CFS) in October 2023. The Guidelines are a complex instrument outlining a wide range of cross-sectoral policy recommendations and still weakly known and understood by member states and other stakeholders.  
The National Communication, Knowledge Management and Evaluation (CKM&E) Specialist will be responsible for the development and implementation of the project communication and visibility strategy and annual workplans, development of communication products, management of knowledge products and will contribute to the implementation of the Monitoring, Evaluation and Learning (MEL) System

Reporting Lines

The National Communication, Knowledge Management and Evaluation (CKM&E) Specialist will perform duties under the direct supervision of the FAO Representative in United Republic of Tanzania and the technical supervision of the National Project Coordinator, in close collaboration with the Communication and Knowledge Management (C&KM) Specialist and the rest of the Programme Coordination Unit (PCU) in FAO Rural Transformation and Gender Equality Division (ESP

Technical Focus

Design and implement communication strategies, manage knowledge-sharing platforms, lessons learned, best practices, and case studies. Support the design and implementation of the project M&E systems, and reporting. Translate technical data into user-friendly formats for decision-makers and communities, while ensuring use of evidence and knowledge to inform policy development .

Tasks and responsibilities

In close collaboration with Office of Communications (OCC) branches and appropriate Communication focal points, the incumbent will:

•    Perform duties under the direct supervision of the FAO Representative in United Republic of Tanzania and the technical supervision of the National Project Coordinator, in close collaboration with the Communication and Knowledge Management (C&KM) Specialist and the rest of the Programme Coordination Unit (PCU) in FAO Rural Transformation and Gender Equality Division (ESP)In close collaboration with the National Project Coordinator and FAO Country Office, the National Communication, Knowledge Management and Evaluation (CKM&E) Specialist will be responsible for the development and implementation of the project communication and visibility strategy and annual workplans, development of communication products, management of knowledge products and will contribute to the implementation of the Monitoring, Evaluation and Learning (MEL) System.
•    In close coordination with the C&KM Specialist in the PCU, manage visual identity materials of the project and ensure compliance with FAO communication corporate policies and standards in close communication with the FAO Office of Communications (OCC) and communication colleagues in the Country Office;
•    Manage a repository of project information (brochures, presentations, reports, case studies, systematizations and training manuals, etc.) and a photographic and video footage bank of activities;
•    Develop the project communication strategy, annual workplans and outputs at country level, such as the production of brochures, reports, infographics, videos, organization of events and outreach activities, ensuring alignment with the project visual identity, branding and global communications activities;
•    Produce an annual information bulletin - executive progress report in the form of communication material for United Republic of Tanzania;
•    Generate engaging content, including audiovisual material, and disseminate information on the progress, actions, good practices, testimonies of participants, success stories and results in social media, FAO website, national and local media outlets and other dissemination platforms;
•    Promote and ensure media coverage of launch and closing events, other strategic events, such as the national and sub-regional awareness-raising events, and training processes, including by supporting with the identification and outreach of target audiences;
•    Produce key messages and press releases related to the activities of the project and ensure their dissemination in collaboration with the National Project Coordinator and FAO Country Office, the C&KM Specialist and the PCU;
•    Contribute to develop knowledge products and ensure visibility of the project publications and other communication outputs at country level;
•    Coordinate and supervise the activities of external service providers, such as translators, editors, graphic designers and video makers, in the production of communication outputs at country level, in accordance with corporate guidelines;
•    Draft and publish news items related to the project for the FAO Country Office webpage and social media;
•    Submit publications and communication products in the Publications Workflow System (PWS) and manage PWS processes;
•    Regularly monitor and evaluate the impact of activities at country level, including collecting data, and testimonies; 
•    Support the periodic monitoring and evaluation of the project, collecting information and testimonies, related to the fulfilment of indicators of the Results Framework and its means of verification according to the global MEL System;
•    Support the coordination of field tours: with different audiences (FAO HQ, media, government officials, donors, civil society);
•    Support the coordination of the National Task Force Meetings;
•    Contribute to the project annual reviews and planning workshops to discuss project results as well as lessons learned and successful cases;
•    Perform other related duties as required.

FAO Standards and guidelines:
 
•    Liaison with OCC will be maintained, either directly or through an agreed focal point/coordinator, to ensure compliance with OCC standards, aligned messaging, and appropriate review and clearance processes.
•    All communication materials will follow FAO clearance processes and comply with FAO standards, including:
FAO Strategic Framework 2022-31: https://www.fao.org/strategic-framework/en 
FAO social media policy and guidelines: https://www.fao.org/2/socialmedia  
Social Media Branding Guidelines: https://openknowledge.fao.org/handle/20.500.14283/cb5044en
FAOSTYLE(https://openknowledge.fao.org/handle/20.500.14283/cb8081en
FAO terminology http://www.fao.org/faoterm
FAO Names Of Countries https://www.fao.org/nocs/en  
Story guidelines, Story template, UN map standards, FAO logo policy and related branding guidelines (available to staff). 
•    Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements    

•    University degree in the areas of Communication, Social Communication, Communication for Development, Journalism, Public Relations or related areas;
•    At least 3 years of experience in the implementation of communication and visibility strategies;
•    Working knowledge of English and Swahili languages;
•    National of Tanzania.

FAO Core Competencies

•    Results Focus
•    Teamwork
•    Communication
•    Building Effective Relationships
•    Knowledge Sharing and Continuous Improvement

Technical/Functional Skills 

•    Experience in development, dissemination and/or communication programmes or institutions is desirable;
•    Experience in gender equality and women’s empowerment initiatives, projects, programmes, advocacy or communication campaigns is a plus;
•    Experience in media management (web page and social media, digital marketing) and dissemination campaigns (at least 3 cases/experiences);
•    Proven ability to write documents and produce high quality communication products;
•    Photo and video shooting skills, including video editing is desirable;
•    Ability to work under the operating procedures of international organizations, experience of working in the UN system is an asset;
•    Excellent oral and written communication skills in English, with the ability to analyze, systematize and write multiple and varied technical reports of high quality;
•    Capacity to build and promote interpersonal relations, inter-sectoral and inter-institutional coordination and teamwork;
•    Knowledge sharing and continuous improvement;
•    Ability to build alliances internally and with strategic partners and stakeholders;
•    Knowledge and management of: MS Office: Word, Excel, PowerPoint, Outlook, Teams; Adobe: Photoshop, Illustrator, InDesign, Premiere Pro;
•    Canva;
•    Management of social media and information platforms;
•    Wordpress and Google Analytics;
•    Willingness to travel.
•    Work experience in more than one location or area of work 
•    Extent and relevance of experience in progressive professional experience in communication, knowledge management, and/or monitoring & evaluation
•    Familiarity with Information and Communication Technologies (ICT) 
•    Understanding FAO/UN Policies and Programmes is an added asset.

ADDITIONAL INFORMATION