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ย The Internship Programme aims at attracting talented students and graduates who have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities. Interns must be between 20 and 36 years old and should have less than two years of relevant working experience.ย
ย In general, the Internship Programme aims at attracting talented students and graduates who:
ย a) have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities; b) are holding a scholarship for internship placements in international organizations and/or for whom internship is required to complete their studies; or c) are sponsored by governmental/non governmental institutions and/or academia to work in specific areas relevant to both IOM and the sponsor. d) are either enrolled in the final academic year of a first university degree programme (minimum Bachelorโs level or equivalent) or have graduated in the last 12 months. e) are between 20 and 36 years of age.
ย Background Information
In support of the Embassy and Consulate of the Republic of Korea (ROK) in Berlin, Germany, IOM will be providing administrative visa-related services among nine Visa Application Centers in all Europe, aimed at making the visa application process more timely and convenient.ย
Working under the overall direction of the Chief of Mission, and under the direct supervision of the Team Leader of the Korea Visa Application Centre (KVAC), the intern will assist with the daily operational activities of the KVAC.ย Supervision
- The intern will supervised by KVAC Team Leader. Learning Objectives
- Assist the KVAC team on daily activities, including but not limited to receive and sort visa applications delivered by post, passport, and document logistics, ordering visa application supporting documents according to relevant checklist
- Assist the KVAC team with communications to the beneficiaries, following the standard operating procedures in place, including contacting visa applicants for missing documents or for passport collection.
- Attend project meetings and training sessions with the project coordinator and other KVAC teams (Berlin,ย Paris, and Hague).
- Assist the KVAC team with the preparation of daily, weekly, and monthly reports.
- Undertake any other task that may be assigned.ย Training Components and Learning Elements
- Intern will get firsthand experience in working directly with applicants and learn how to provide client support. Education
Student or graduate; preferably in colleague of Humanities and Social Sciences or similar. Experience
- Ability to work effectively and harmoniously in an international team.ย ย Skills
- High level of computer literacy in standard MS Office products with specific proficiency in MS Excel.
- First experience with customer service and/or assistance to public Languages ย
Fluent knowledge in spoken and written English.
Knowledge of Korean or other official IOM language is an advantage.ย IOMโs official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. ย ย ย Required Competencies ย IOMโs competency framework can be found atย this link. Competencies will be assessed during the selection process. ย Valuesย - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Ability to work effectively and harmoniously in an international team.ย ย Skills
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Intern will get firsthand experience in working directly with applicants and learn how to provide client support. Education
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competenciesย โ behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.