Organizational Context
About the IFRC
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the worldโs largest humanitarian network, with 191-member National Red Cross and Red Crescent Societies. IFRC works to meet the needs of vulnerable people before, during and after disasters, health emergencies and other crises. IFRC has its Headquarters in Geneva, Switzerland and a global team. IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRCโs Strategy 2030 made trust and accountability a transformation priority (Strategy 2030, pages 20-21). Trust is essential to IFRCโs relationships and enables us to partner with communities and our National Societies, develop a productive and healthy volunteer and staff base, and to save lives through vital humanitarian work. As part of this transformation priority, IFRC has deepened its efforts to build effective and agile ways of working, which ensure impactful humanitarian services, while preventing, identifying, and responding to instances that are contrary to the seven fundamental principles of the Red Cross and Red Crescent Movement: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
About the Office of the Internal Audit and Investigations (OIAI)
OIAI comprises two key functions: audit (internal and external) and investigations. The role of OIAI is to support IFRC to meet its obligations for good governance, accountability, transparency, and probity to its stakeholders. OIAI is an independent and objective assurance and investigation function that adds value to and helps enhance the operations of the IFRC and its members. OIAI helps the organisation accomplish its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of governance, risk management, and control processes.
To ensure transparency and independence, OIAI has a dual reporting line to both the Secretary General and the Audit and Risk Commission (ARC). OIAI reports to the Secretary General to establish direction and for support, and administration, and to the ARC for strategic direction, reinforcement, and accountability. OIAI provides global investigation and assurances services to IFRC, with team members based in all IFRC five regions.
The Investigations section of OIAI is led by a Head of Investigations, and includes the Intake Team, an Investigation Team, and a Prevention Team.
OIAIโs Vision and Mission
OIAIโs vision is to drive positive change to enable IFRC to remain a dynamic global network of organisations that make a difference to the communities we serve.
OIAIโs mission is to protect and enhance the value the Federation brings to the worldโs most vulnerable. It does this by providing independent, objective, timely and insightful risk-based assurance, investigation, and advisory services.
Job Purpose
About the OIAI Junior Officer Roles
IFRC globally delivers regular complex, multi-country operations to meet urgent humanitarian need.
Effective assurance is critical to ensuring trust and accountability, which are at the heart of IFRCโs Strategy 2030. To support IFRCโs operations, OIAI looks at expanding its capacity to deliver its prevention actions as well was developing its intake capacity.
Based in IFRCโs Regional Office for Europe (Budapest), with regular field travel (around 30%), the OIAI Junior Officer will support the delivery of prevention services and intake function. This includes supporting Integrity Line deployment to National Societies, capacity building of National Societies in the region, Intake acknowledge receipt and triage of allegations, and punctually supporting investigation cases whenever needed, under the guidance of OIAIโs the Head of Investigations, Investigations Manager.
As an OIAI Junior Officer, you will work as part of a team of problem solvers, helping to resolve complex humanitarian risk and integrity issues facing the IFRC. As an OIAI Junior Officer, you will be expected to:
Learn about how OIAI works and how we add value to IFRC and our National Society membership. Learn about the humanitarian sector, the Red Cross and Red Crescent Movement, and our approach to supporting affected populations. Think broadly and ask questions about data, facts, and other information. Use tools, techniques and our standard methodologies to support research, analysis, and problem solving. Produce high quality work that adheres to international professional standards for intake and investigation standards โ supported by professional training and qualification. Keep up to date with key risk and integrity developments across the region and the humanitarian sector. Communicate confidently in a clear, concise, and articulate manner โ verbally and in written form. Build effective working relationships with OIAI team members, and staff across the IFRC and our National Society membership. Embrace diverse perspectives and welcome opposing and conflicting ideas. Role model ethical behaviour and inspire others to act with integrity. Complete formal professional training and qualification in either audit or investigations.Training Support
OIAI will fund study (using a distance learning model) towards the CIA (audit), ACFE (certified fraud examiner), or CHS SEAH investigations qualifications. You will be expected to study in your own time but will be provided time off for exam preparation. Your professional qualification is only one element of your training and OIAI supports our Junior Officers with a blended approach to training and development, including professional study, one to one coaching, access to IFRCโs extensive digital learning platform, and internal soft skills training, to enable you to progress to management and leadership positions.
You will be given a departmental coach who, in conjunction with your line manager, will work to support your career and development and personal aspirations.
Job Duties and Responsibilities
The OIAI Junior Officer, under the supervision and direction of the Intake Manager, and being part of the Prevention Team, and with regular review and guidance, will practically apply intake methodology, constructive approach to OIAIโs Prevention Plan for National Societies and investigation techniques to support and assist the OIAI in the following activities:
Job Duties and Responsibilities (continued)
Duties applicable to all staff
1. Work actively towards the achievement of the IFRC Secretariatโs goals.
2. Abide by and work in accordance with the Red Cross and Red Crescent principles.
3. Perform any other work-related duties and responsibilities that may be assigned by the line manager.
Education
Required
Educated to degree level or professional equivalent.Preferred
Degree in relevant fields (e.g., International Development, Human Rights, Humanitarian Policy, Political Science, Sociology, Economics, Audit, Crime/Policing, Investigations, Law, Psychology, etc.)Experience
Preferred
Experience working or volunteering in the Red Cross or Red Crescent Movement. Experience working in a multi-cultural and multi-language environment. Experience working or volunteering in the humanitarian or international development sector.Knowledge, Skills and Languages
KNOWLEDGE AND SKILLS
Required
Ability to plan work and manage conflicting priorities, handling multiple tasks simultaneously. Good research, analytical, and problem-solving skills. Ability to draft and edit various types of written documents and communications; produce quality notes, analysis, and reports; and ability to articulate ideas in a clear and concise style, in English Excellent interpersonal skills and the ability to establish and maintain effective partnerships and working relations in a multi-cultural environment, with sensitivity and respect for diversity. Thorough, with good attention to detail, and ability to check carefully for mistakes and potential improvements.Strong verbal and written communication skills. Good customer service skills.
Preferred
Knowledge and understanding of theories, concepts, and approaches relevant to audit, risk, integrity, governance, ethics, fraud, corruption, and safeguarding.
LANGUAGES
Required
Fluent spoken and written EnglishPreferred
Good command of another IFRC official language (Arabic, French, or Spanish).Competencies, Values and Comments
Values: Respect for diversity; Integrity; Professionalism; Accountability.
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.