Information Management Associate (Expedite Recruitment)

This is an expedite Recruitment, only applications are welcome from internal candidates or for external first-tier candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.   Under the overall supervision of the Head of Resource Management Unit in Germany and direct supervision of the Head of ICT and in close cooperation with Project Managers and other relevant units, the incumbent will perform the following duties and responsibilities:

1. Gather functional requirements from relevant units in the Country Office (CO) that provide migrant operational assistance and services and participate together with stakeholders in developing system enhancements.
2. Provide technical support and guidance on the process, system use and the standard operating procedures of the IOM applications and functionality.
3. In coordination with Project Managers and other relevant stakeholders, identify issues and provide solutions to business functional requirements by improving business processes and standard operating procedures considering end-to-end processes and scenarios. 
4. Work closely with the internal units of CO to assess and prioritize enhancements pertaining to the CO’s applications, as well as integration with other functional activities to maximize optimization and benefit of the overall process and system. 
5. Prepare AVR related statistical information and distributes them regularly to the donor and counterparts and provide response to ad-hoc AVR related statistics requests, as well as prepare specific donor and AVR related statistics, and process data using statistical techniques and provide ongoing reports. Implement local configuration and adjustment of the IOM corporate migrant applications. 
6. In coordination with the direct supervisor, compile, prepare, clean and manage data sets and prepare AVRR related statistical information and distribute them regularly to the donor and counterparts and act as Focal Point for HQ, RO and other IOM units.
7. Assists Operational staff in resolving technical issues related to IOM’s in-house electronic application.
8. Monitor data quality in IOM’s in-house electronic application and ensure that necessary corrections of entered data are made in coordination with operational case workers.
9. Develop and adjust local configuration of IOM’s in-house electronic application according to the donors’ requirements and in coordination with direct supervisor.
10. Provide support for other relevant tasks in the area of information management and data analysis as assigned by the direct supervisor.
11. Liaise and coordinate  with the IOM Global Migration Data Analysis Centre in Berlin on data analysis issues of AVRR data when specific input for a certain task/activity is required.

    Performs such other duties as may be assigned.  Education

    • University degree in Statistical Science or Information Technology or a related field from an accredited academic institution, with three years of relevant professional experience, preferably in similar roles;     

      or, 

      📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

      ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

      • Completed High School degree from an accredited academic institution, with at least five years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.   Experience
        • Strong background and proven track record in statistics analysis;
        • Demonstrated proficiency with Microsoft Office applications, including Excel, Access and PowerPoint is required;

          Familiarity with German Asylum and Foreigners’ regulations and EU grant guidelines an advantage.   Skills

          • Previous experience of visualizing data (applied knowledge of Power BI, Tableau and Adobe Illustrator or a comparable tool); 
          • Practical experience of how to multi-task, prioritize and work independently;

            Knowledge of SQL reporting services is an advantage; Languages

            • English and German (Fluent) IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
            • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
          • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
        • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
      • Courage: Demonstrates willingness to take a stand on issues of importance.
    • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 1)
    • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
12. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.