IC-SDG-National Consultant Senior Business Analyst
Procurement Process
IC - Individual contractor
Office
UNDP-BIH - BOSNIA AND HERZEGOVINA
Deadline
10-Feb-25 @ 04:00 AM (New York time)
Published on
29-Jan-25 @ 12:00 AM (New York time)
Reference Number
UNDP-BIH-01161
Contact
Registry UNDP BiH - registry.ba@undp.org This specific tender is managed via the new supplier portal system of UNDP Quantum. If you are interested in submitting a bid for this tender, you must subscribe following the instructions in the user guide. If you have not registered a profile with this system, you can do so by following the link for Supplier Registration.
If you already have a supplier profile, please login to the Supplier Portal, then search for the negotiation using the reference number UNDP-BIH-01161, following the instructions in the user guide.
Introduction
Country: Bosnia and Herzegovina
Description of the Assignment:
The Government of Sarajevo canton has initiated their activities on creation of the digital governance ecosystem, based both on policy/strategic framework, and development of digital products/infrastructure necessary for its full utilization, as stated in the Vision of the e-governance in Canton Sarajevo[1], which serves as the conceptual framework for the digital transformation agenda in Canton Sarajevo and was formally adopted by the Government in April 2021. Based on priorities identified on this document, UNDP worked closely with the Institute for Informatics and Statistics of Canton Sarajevo and Ministry of Justice and Administration of Canton Sarajevo on development of a custom โ made digital solution โ system for provision of e-services, titled โe-Uprava portalโ. The system is based on the modular infrastructure, and logics of building blocks, where each of the building blocks enable specific functionality of the system. Currently, the system is its final testing phase, and it is expected that the first version will be published by the end of 2024.
In parallel, the activities on assessment and streamlining of the relevant aspects of the strategic/policy framework took place, where initial assessment of the procedures, services and necessary legislative framework were created, as a baseline for development of interoperable digital solution. Furthermore, in 2024, the Ministry of Justice and Administration of Canton Sarajevo initiated design and development of the Law on Electronic Governance of the Canton of Sarajevo, which is in the process of adoption, and which regulates issues related to the establishment and functioning of the cantonal portal for the provision of services electronically by civil service bodies, public enterprises, public institutions, agencies, funds, institutes and other legal entities exercising public powers, whose founder is the Canton of Sarajevo. One of its key elements is the unique e-portal/digital platform of the Sarajevo Canton, which represents the backbone of a scalable, consolidated, interconnected digital administrative system, which enables real-time access to various data sets, enables data linking, analysis and visualization (including geospatial) and serves as a digital platform that offers the provision of e-services oriented to users: citizens and businesses.
In the segment of analytical work, the following research and findings should be provided:
1) Conduct the relevant preparatory/analytical work, including the Digital Readiness Assessment of the Government of Canton Sarajevo, preparation of a Digital Transformation Roadmap, an as - is, to โ be analysis of the e-governance and e-service delivery in Canton Sarajevo, including its municipalities, analysis of existing registers of administrative procedures for municipalities in Canton Sarajevo, and develop a harmonized Digital Public Service Catalogue for Canton Sarajevo and municipalities.
2) Develop a set of relevant policy documents, including draft procedures and bylaws stemming from the Law on e-governance, including (but not limiting to): regulation of technical and other conditions for the use of Unified Information System; regulation on operation of the e-Uprava portal of Canton Sarajevo; regulation on the electronic collection of administrative fees and charges; regulation on data and information security; additional (up to three) relevant bylaws/procedures identified in Digital Readiness Assessment and e-governance analysis.
In order to support Government of Canton Sarajevo to create a comprehensive policy framework which enables full and high-quality functioning of the e-governance systems, all of the above stated analytical and policy papers need to examine particularly the following aspects: Context analysis, stakeholders mapping and setting up the clear recommendations, based on the detailed consultations with relevant stakeholders and institutions from Canton Sarajevo Government. TTo include detailed assessment of the current situation (as โ is), particularly in terms of the: 1) existing digital solution (e-Uprava portal); 2) draft Law on Electronic Governance of the Canton of Sarajevo; 3) relevant existing regulatory framework. All the relevant existing analyses and documents will be provided by UNDP and key stakeholders upon the that of the assignment. Market assessment and potential in target sectors, in terms of present and/or perspective projects pipeline (quantitative and, to extent possible, qualitative); Review of existing regulatory and policy framework, with clear elaboration on how it reflects tor recommendations given for every document developed under this assignment. Identification of the most appropriate legal, regulatory, procedural, institutional and operational interventions necessary for full utilization of the existing elements of the e-governance system in Canton Sarajevo. Clear reference to relevant stakeholders consulted and included in co-design process, and verification by the primary partners (Ministry of Justice and Administration and Institute for Informatics and Statistics of Canton Sarajevo).During the planning phase and conducting relevant analytical and policy development work, the Senior Business Analyst will work as a part of the team of 3 (three) experts, led by the Team leader, in delivery of the deliverables stated in the Project Terms of Reference (Annex 1).
A new phase of support to Canton Sarajevo digital governance and service delivery commence, started in September 2024 and is supported by โTranslating the Sustainable Development Goals (SDGs) Framework in Bosnia and Herzegovina into sustainable and inclusive growth (SDG2BiH)โ, programme funded by Sweden and implemented by UNDP in partnership with UNICEF and UN Women, as part of the overall United Nations program to support the authorities in Bosnia and Herzegovina and in coordination with the United Nations Resident Coordinatorโs Office in BiH. The aim is to design relevant strategic and policy documents needed for operationalization of the Law on e-governance, and further adaptation of the software solution and digital infrastructure for digital service delivery.
Key partner is Ministry of Justice and Administration of Canton Sarajevo.
Period of assignment/services (if applicable): February - June 2025 (60 working days max).
Proposal should be submitted directly in the portal no later than indicated deadline.
Any request for clarification must be sent in writing via messaging functionality in the portal. UNDP will respond in writing including an explanation of the query without identifying the source of inquiry.
Please indicate whether you intend to submit a bid by creating a draft response without submitting directly in the system. This will enable the system to send notifications in case of amendments of the tender requirements. Should you require further clarifications, kindly communicate using the messaging functionality in the system. Offers must be submitted directly in the system following this link: http://supplier.quantum.partneragencies.org using the profile you may have in the portal. In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in UNDP website: https://www.undp.org/procurement/business/resources-for-bidders. Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.
[1] Vlada usvojila Viziju digitalne uprave Kantona Sarajevo | Vlada Kantona Sarajevo (ks.gov.ba)