Human Resources Officer (Staff Development)

Org. Setting and ReportingThe United Nations Joint Staff Pension Fund (UNJSPF) was established in 1948 by the United Nations General Assembly to provide retirement, death, disability, and related benefits for staff of the United Nations and other member organizations of the Fund. The UNJSPF pays benefits in 18 currencies to more than 80,000 beneficiaries who reside in 190 countries, and services more than 140,000 participants who work in the 25 member organizations of the UNJSPF. The Fund has offices in New York (United States) and Geneva (Switzerland) and two liaison offices in Nairobi (Kenya) and Bangkok (Thailand), respectively. The United Nations Joint Staff Pension Fund-Pension Administration (UNJSPF-PA) comprises about 250 staff from diverse countries and cultures, based across four prominent duty stations (New York, Geneva, Bangkok, and Nairobi). The United Nations Secretary-General is responsible for the investment of the assets of the United Nations Joint Staff Pension Fund (UNJSPF). The Secretary-General has delegated this responsibility to the Representative of the Secretary-General for the investment of the assets of the UNJSPF (RSG). The RSG heads the Office of Investment Management (OIM), which manages a $100+ billion multi-asset class, global investment portfolio, about 85% of which is actively managed in-house. Asset classes under management comprise global equities, fixed income, foreign exchange, private equity, real estate, infrastructure, timber, and commodities. OIM comprises of about 183 staff from diverse countries and cultures, based in New York. The UNJSPF is a career employer offering unique opportunities for growth within the United Nations Common System. Our office is located in the heart of Manhattan, within walking distance from the Grand Central Station hub, in a state-of-the-art facility (the One Dag Hammarskjöld building). Visit www.unjspf.org for more details. This position is located in the Business Support Section (BSS), which provides administrative support services to Pension Administration (PA) and the Office of Investment Management (OIM) of the United Nations Joint Staff Pension Fund. The incumbents will report to the Chief of the Business Support Section. ResponsibilitiesWithin delegated authority, the Human Resources Officer will be responsible for the following duties: • Implement the design, development, delivery, and evaluation of training, learning, and development, in line with the Fund's learning and development strategic priorities. These programmes encompass a range of activities, including, inter alia, technical and substantive training, leadership and management training, and organizational development courses. The incumbent will also support wellbeing activities for the Pension Fund • Identify the need for new or modified training policies and practices, work with Services and staff to identify future training requirements, and develop strategies to meet them • Provide inputs into the preparation and monitoring of the Fund's training budgets. • Process training proposals and request and follow up with specific focal points to ensure that training guidelines are adhered to • Develop and upgrade instructional/training materials for training, learning, and development programmes, promote the services of the training component through various initiatives and marketing platforms, and update activities and accomplishments • Provide advisory services to managers and staff, to ensure that training and development meet current needs and anticipate, to the extent possible, future needs. • Develop tools and participate in assessing training needs, collecting and collating required inputs, and preparing relevant reports • Monitor and evaluate the effectiveness of training, learning and development activities and develop appropriate reports • Coordinate administrative and logistical support for the delivery of training programmes and team activities; this may include completing requirements in recruiting consultants and training service providers • Coordinate the organization and conduct of development initiatives such as mentoring, induction, and capacity-building for all staff • Collaborate with other functions, including the Focal point for women, Staff Counselor, Culture focal points, OHR, DOS, and training focal points of other UN-related entities, to ensure that cross-cutting concepts are incorporated into the design and development of programmes • Collect and analyze data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting • Assist the Fund to provide responses on training-related questions from auditors and Governing Bodies • Assist with recruitment, onboarding, performance management or any other HR related activities as needed. • Performs other duties as required. CompetenciesProfessionalism: Knowledge of the design, development, delivery, and management of training and development. Ability to conduct independent research and analysis, identify issues, formulate concepts and options and make conclusions and recommendations. Proven skills in management of human and financial resources. Ability to take responsibility, initiative, and to be held accountable. Ability to coordinate and liaise with a variety of interlocutors. Ability to produce high-quality work with limited supervision and in unfamiliar environments. Knowledge of information and communications technology and its application to the delivery, tracking and evaluation of training. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Client orientation: Considers all those to whom services are provided to be \"clients\" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others, and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. EducationAdvanced university degree (Master’s degree or equivalent) in training, learning and development, management, public or business administration, education, social science or related fields is required. A first-level degree (Bachelor's degree or equivalent) in the specified fields of studies with two additional years of relevant work experience may be accepted, in lieu of the advanced university degree. Job - Specific QualificationNot available. Work ExperienceA minimum of five (5) years of progressively responsible experience in learning and development, adult learning, training or a related area is required. Experience in the design, and practical delivery of formal training sessions and programmes is desirable. Experience working in a multicultural or international work environment is desirable. Experience in the design and implementation of learning and development strategies is desirable. Experience in the design and development of e-modules for training is desirable. Two or more years of experience in data analytics or related area is desirable. Relevant experience working in an investment institution is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).