Background Information - Job-specific
*THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE NATIONALS OF COUNTRIES IN AFRICA OR ASIA, OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT OF COUNTRIES IN AFRICA AND ASIA, ARE ELIGIBLE FOR CONSIDERATION*
The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.
The Sustainable Development Cluster (SDC) supports diverse partners with peacebuilding, humanitarian, and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP). It provides Services to partners' programmes that are designed, structured, and managed with a global perspective and primarily serving partners headquartered in New York. The SDC has a footprint of approximately 125 countries.
UNOPS has signed a Global Agreement with the United Nations Office on Drugs and Crime (UNODC) to operationally support the implementation of their mandate through the provision of Human Resources services.
The United Nations Office on Drugs and Crime (UNODC), a specialized agency of the United Nations established in 1997 to assist member states in their efforts to combat illicit drugs, crime, and terrorism, is one of the partners under UNTSS.
Headquartered in Vienna, Austria, UNODC operates globally to support the development and implementation of policies and programmes that address a wide range of issues, including drug trafficking and abuse, organized crime, corruption, human trafficking, migrant smuggling, cybercrime, and terrorism prevention. Through research, policy advice, capacity-building, and technical assistance, UNODC works to strengthen justice systems, promote international cooperation, and uphold the rule of law and human rights in the fight against transnational threats.
Under the direct supervision of the functional supervisor and the overall direction of the HR Advisor , the HR Associate is responsible for administering and implementing services, plans, and processes covering the array of Human Resources Management service lines for optimal employee and talent management, i.e. recruitment, learning, performance management, transition, organizational development, and contract management. S/he serves as the first contact for clients in resolving questions on processes and procedures and provision of guidance and information related to HR initiatives and services.
The incumbent will be a personnel of UNOPS under its full responsibility.
Functional ResponsibilitiesThe incumbent will be responsible for the following duties:
Support to policy development and implementation
Advisory Services
Talent Acquisition and Administration
Knowledge Building and Knowledge Sharing
Support to policy development and implementation
Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.
Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
Support the communication of HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.
2. Advisory Services
Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Performance Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
Provide advice and guidance to personnel on administrative procedures, processes and practices.
Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects, and provide information.
As the first face of HR, ensure that new hires' first impressions are positive and that they have all in-processing information completed.
Advise hiring management and guide personnel on UNOPS recruitment and performance management processes, and learning and development initiatives, resources, and plans.
Provide advice to supervisors on good practices, policies and procedures in performance management, including managing of underperformance.
Support the implementation of institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.
3.Talent Acquisition and Administration
Assist in recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.
Actively participate in work force planning at the office and project level and guide clients through recruitment and selection processes. Take lead on requisition initiation, longlisting, testing and interviews, formal approvals, selection minutes, reference checking, fee calculation, offers and rejections, and updating recruitment on-line information system.
Inform and advise personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
Liaise with UNOPSโ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).
Establish and maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines. Follow up on team work processes to ensure clearance, approvals and timely workflows
Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems.
Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
Set up and maintain reference files/records.
Follow up or process payroll verification.
Monitor status of HR actions to facilitate timely action by supervisor and line management, including on transactions initiated, expiring appointments/contracts, and pending separation actions.
Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business units.
4. Knowledge building and knowledge sharing
Provide support to the organization, facilitation and/or delivery of training and learning initiatives for personnel on HR-related topics.
Provides sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.
Undertake research on a range of HR related issues and provide content for notes/reports including quarterly and year-end reports for monitoring, statistical and review purposes by management.
Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
Impact of Results
The effective and successful achievement of results by the HR Associate directly impacts on the compliant execution of HR processes in the respective unit and the efficient and effective performance within it. These promote the credibility of the organization as an effective service provider in project services and management.
Important Considerations:
These Terms of Reference are generic and indicative. Not all tasks listed may be required, and additional duties may be assigned as appropriate and consistent with the scope of services.
The focus of the HR Associateโs functions will vary based on the Unitโs needs, emphasizing either recruitment activities with secondary support to contract administration, or contract administration with secondary support to recruitment.
Education
Completion of secondary education (High School Diploma or equivalent) with 6 years of relevant experience is required, OR
A first-level university degree (e.g. Bachelor) preferably in Human Resources, Business Administration, Public Administration, or equivalent, with 2 years of relevant experience is required.
ExperienceRequired
Relevant experience is defined as experience in an international and/or national organization in providing HR advisory, recruitment, Payroll, Personnel Administration and/or HR-generalist services.
Proficiency in computers and office software packages (MS Office or Google Workspace) and experience in handling web-based management systems.
Desirable (The following experience is optional. Candidates who do not have it are welcome to apply.)Experience in UN system organizations.
Experience in use of HR information systems, Enterprise systems including OneUNOPS.
Knowledge of UN policies, procedures and practices
Language Requirements
Fluency in English (write, read, speak) and French (write, read, speak) is required.
Knowledge of another official UNOPS language is an asset.
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Contract type, level and duration
Contract type: Individual Contractor Agreement (ICA) Contract level: Local Individual Contractor Agreement ( LICA6) Contract duration: Ongoing ICA โ โOpen-ended, subject to organizational requirements, availability of funds and satisfactory performance.โ
This recruitment aims to fill an ongoing, full-time position. Depending on actual needs, the hiring unit may decide to recruit endorsed qualified professionals for contracts with different working conditions (short/long term, part/full-time, retainer, regular or ongoing positions).
This position is home-based/remote, available only for locations in Africa or Asia.
Depending on project needs, the consultant may be requested to work from the clientโs premises or travel to designated locations on an ad hoc or flexible arrangement.
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Additional Information
Please note that UNOPS does not accept unsolicited resumes.
Applications received after the closing date will not be considered.
Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
UNOPS evaluates all applications based on the skills, qualifications and experience requirements outlined in the vacancy announcement. We are committed to considering all candidates in a fair and transparent manner, and we value diverse perspectives and experiences, including those of women, indigenous and racialized communities, individuals with diverse gender identities and sexual orientations, and people with disabilities.We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.