Human Resources and Organizational Culture Manager

Description

Position: Human Resources and Organizational Culture ManagerFUNCTIONThe Human Resources and Organizational Culture Manager- HROCM (People and Culture Manager) will play a more strategic than operational role in the organization and will be responsible for overseeing all aspects of the human resources function and contributing to operational excellence in our services. The HROCM primary responsibility is to align HR strategies with business and strategic objectives, fostering a positive workplace culture, ensuring the organization attracts, develops, and retains top talent. Under the supervision of the Senior Country Director, the HROCM will be a key member of the Country Program’s management team and will collaborate as well with the Global and Regional People Team to align and contextualize global programs and initiatives to the local context to maintain an organizational culture and direction in how Heifer International interacts with the organization´s most important strength and competitive advantage: its people.The HROCM will promote and optimum “employee experience” by providing high-quality support to Heifer Haiti staff and managers and ensure compliance with applicable labor laws, relevant donors’ regulations, and Heifer’s People-related policies and procedures. The HROCM will also contribute to the service delivery of the Regional People Team.Regular travel to project sites is anticipated to enhance relationships with employees, foster trust, and gain a thorough understanding of their needs. These visits require a mild level of tolerance for in-country long-distance road travel, varied environmental conditions (such as heat or rain), and moderate physical activity.RESPONSIBILIIES AND DELIVERABLES

People strategy
• Assist the Country Director and senior management in achieving the global, regional, and local objectives relevant to the country program.
• Assist the project team in the preparation and development of new proposals, projects and programs.
• Develop and monitor overall HR strategies, systems, tactics to respond to the country program needs while aligning with the overall business goals.
• Develop, update, and ensure that HR policies and procedures are in compliance with Heifer´s International guidelines.
• Collaborate with the senior management team to drive organizational effectiveness and contribute to long-term business success.
• Collaborate with project managers to develop staffing plans for the projects. Talent Acquisition:
• Develop and implement effective strategies and plan to attract, hire, and retain top talents.
• Implement effective talent development and “employee experience” programs.
• Supervise the recruitment process including, posting, interviews, checking references, background screening, contracting, and onboarding while staying in compliance with Recruitment Policy and SOP.
• Work with Country Director and project managers to assess talent needs for existing and new projects and programs.
• Work with the Country Director on succession planning to ensure a robust talent pipeline.Employee Engagement and Relations: (20%)
• Adress complex employee relations issues and provide guidance to managers.
• Enhance leadership´s ability to foster open communication and effectively handle demands, address grievances, and manage human resources conflicts.
• Collaborate closely with the Regional People´s Team to develop and implement initiatives to strengthen leadership´s capacity to embrace innovation, diversity and inclusion.
• Oversee and manage a performance appraisal system that drives high performance.
• Built leadership´s capacity to set performance goals and provide constructive feedback.
• Create and execute strategies aimed at fostering a positive workplace culture, promoting a healthy work-life balance, and prioritizing employee well-being.
• Design and implement initiatives that focus on enhancing employee recognition, engagement, a sense of belonging, and overall morale.Human Resources Technology and Administration: (10%)
• Keep local and global HRIS systems up to date and maintain high quality HR records and systems.
• Produce timely and high-quality reports on major personnel changes, department objectives, and global KPIs. Keep secure human resource records and maintain confidentiality.
• Manage recruitment process documentation and recruitment database and reporting.
• Ensure legal compliance throughout human resource management processes and guidelines.
• Facilitate timely completion of internal HR audits.
• Conduct employee surveys and analyze feedback to drive improvements.
• Implement and enhance HR information systems and technology, utilizing data analytics to drive decision-making, identify trends, and leverage technology to streamline HR processes.Compensation Management:
• Collaborate with Regional Peoples´s Team in compensation reviews, benchmarking, and regular market analysis to ensure competitiveness of the organization.
• Collaborate with the Regional People Team to develop and administer a compensation and benefits programs that ensures competitiveness and compliance.
• The HROCM will promote internal equity by adhering to relevant compensation policies and advising the County Director and management team on compensation levels through analysis of both internal equity and external competitiveness.Learning & Development:
• Identify in country employee development opportunities and training needs, plan, manage and coordinate the delivery of learning solutions across the organization ensuring the completion of training plan including the mandatory training of the organization.
• Support the management team to identify training needs and budget for the different project’s development efforts.
• Provide advice and coaching to line managers in country according to established HR policies and procedures to enable HR management topics.
• Support career development initiatives.People Management
• Supervise the performance of HR officers and assistants, set their performance objectives, monitor its implementation and advise for their improvement when needed.
• Contribute to keeping team morale high, taking the necessary steps to improve retention, motivation, engagement, and employee well-being. Other job-related duties (5%)
• May perform other job-related duties as assigned.ESSENTIAL COMPETENCIES:
• Ability to work closely, as a business partner, with the leadership team and various departments to align and implement HR strategies to support business objectives. This involves understanding the business's needs and providing HR solutions to support organizational success.
• Ability to manage complexities, cultivates innovation, it is action oriented and plans and aligns work process to drive excellence.
• Ability to manage the culture and environment of the organization relative to country, regional and HQ levels.
• Skill in leading and managing organizational change initiatives.
• Strong cultural sensitivity, possessing the skills to cultivate an inclusive workplace that values diversity. Capable of championing and leading initiatives focused on diversity and inclusion.QUALIFICATION AND SKILLS
• Bachelor’s degree in human resources, business administration or a related field. Continued HR education/certification is a plus.
• Proven 7 years of work experience as Manager and managing HR departments.
• Previous experience with an International NGO is highly valued.
• Comfortable learning new technologies and HR systems. Previous experience with HRIS is a plus.
• Experience in implementing strategy, meeting objectives, and working within a matrix structure.
• Ability to influence and persuade stakeholders to support HR initiatives.
• Active listening, negotiation, and strong communication skills.
• Ability to build and maintain positive relationships with internal and external stakeholders.
• Proficiency in handling, with fairness and effectiveness, employee conflicts, grievances and topic-sensitive investigations.
• Commitment to ethical conduct and the highest standards of professionalism.
• Ability to handle sensitive information with discretion.
• Deep understanding of INGO and global context, HR best practices, and country´s labor law and regulations.
• Fluent in Spanish and proficient in working-level English.Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with some form of specially-abled.