Background Information - Job-specific
Organizational Context
The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.
About UNOPS East and Southern Africa Multi Country Office
Located in Nairobi, Kenya, UNOPS East and Southern Africa Multi Country Office (ESAMCO) manages a growing portfolio of engagements, including associated strategic and operational risks. The ESAMCO sub-region currently consists of an established Operation Centre in Nairobi/Kenya which manages a portfolio of engagements in multiple countries in East and South Africa. This includes primarily transactional projects in partnership with the Nairobi based UN Agencies, UN-Habitat and UNEP, and multiple โoperationalโ projects in Kenya, Burundi, Malawi, Uganda, Tanzania, Zambia, Zimbabwe and several island states.
Under the direct supervision of the HR Manager the HR Associate - Learning and Development is responsible for providing technical and administrative support to the timely processing, recording, completion, monitoring, and maintaining of transactions and processes covering the array of Human Resources Management service lines in accordance with UNOPSโ HR rules, regulations and policies for optimal employee and talent management. S/he may serve as the first contact for internal and external clients in resolving questions on routine and standard processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS clients.
About the Position
Under the direct supervision of the HR Manager, the HR Associate - Learning and Development ensures high quality of work as well as accurate, timely and proper service delivery. He/She applies a client oriented approach with attention to details and in line with rules and regulations.
Functional ResponsibilitiesKey Results Expected:
Support to Learning Management System (LMS) and Learning Activity Administration. Learning Help-Desk and Operations Support Payment and Procurement Support 1. Support to LMS and Learning Activity Administration:
Participate in the design and delivery and follow-up of a wide range of learning & development programmes and activities, including virtual and in-person instructor led training, online materials and other approaches.
Assist participants of learning & development programmes and activities, by making recommendations of online or instructor-led training, and responding to enquiries.
Assist with workshop logistics for in-person and online instructor led training, including developing communication materials. Provide production and facilitation assistance in virtual events, such as through google meet, and logistical assistance for in person events.
Administer learning & development activities through the learning management system to ensure efficient participant management. Create and run relevant reports on the learning & development initiatives, and present analytics in an appropriate format to enable decision making by the supervisor.
Provide support to the HR Manager in approving travel requests by keeping track of incoming requests.
Assign licenses to corporate learning and facilitation tools upon request. 2. Learning Help-Desk and Operations Support:
Under close guidance of the supervisor and by following step-by-step guidance, act on routine based help-desk cases and inquiries and escalate when needed.
Support in video based learning.
Assist in preparing the monthly learning newsletter. 3. Payment and Procurement Support:
Under close guidance of the supervisor, assist in preparing documents, registering suppliers in OneUNOPS, and creating requisitions and purchase orders (PO).
Process payments and keep track of payments. Impact of the Results:
The effective and successful achievement of results by the HR Associate - Learning and Development directly impacts on the compliant execution of HR processes in the respective unit and the efficient and effective performance within it. These promote the credibility of the organization as an effective service provider in project services and management.
Education/Experience/Language requirementsEducation:
Secondary School Certificate is required; First University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable with 1 year experience is an added advantage and may substitute some of the required years of experience.Experience:
Minimum of six (6) years professional experience in an international and/or national organization in providing HR services is required with Secondary School Certificate is required OR; Minimum of two (2) year professional experience in an international and/or national organization in providing HR services is required with a Bachelor's Degree. Some experience in UN system organizations/development sector is desirable Proficiency in computers and office software packages (MS Office) and experience in handling web-based management systems is required. Experience in use of HR information systems, Enterprise systems including OneUNOPS is desirable.Language Requirements:
Fluency in English is required. Knowledge of another official UNOPS language is an asset. CompetenciesTreats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Contract type, level and duration
Contract Type - Local Individual Contractor Agreement Contract Level - LICA 6 Contract Duration - 12 months with the possibility of extension, subject to satisfactory performance, availability of funds and necessity of services.
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx Additional Information
Please note that UNOPS does not accept unsolicited resumes.
Applications received after the closing date will not be considered.
Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.