Global Lead, Common Back Office - Temporary

Org. Setting and ReportingIn its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO assumed managerial and oversight functions of the Resident Coordinator system under the collective ownership of the members of the United Nations Sustainable Development Group (UNSDG). The Country Business Strategies team (CBSS) located within the Business Management Branch of DCO, serves as the secretariat to the UNSDG Business Innovation Group (BIG), which leads the work on advancing system-wide efficiencies. The incumbent reports to the Chief of the Country Business Strategy Section at DCO HQ under the general supervision of the Chief of the Business Management Branch of the Development Cooperation Office. The main goal of this position is to ensure effective support by DCO to the BIG in operationalizing the common back office workstream as a key pillar of the system-wide Efficiency Roadmap, which guides the UNSDG to deliver on the requests outlined in the General Assembly resolutions and the Secretary General report. ResponsibilitiesThe main goal of this position is to ensure effective support by DCO to the BIG in operationalizing the common back office workstream as a key pillar of the system-wide Efficiency Roadmap, which guides the UNSDG to deliver on the requests outlined in the General Assembly resolutions and the Secretary General report. Within delegated authority, the Programme Management Officer, Common Back Office (CBO) will be responsible for the following duties: • Act as Team Leader for the Common Back Office workstream, coordinating the design and roll-out of the Common Back Offices at the country-level. • Leads CBO field missions, including provision of guidance to consultants, UN Country Teams and Operations Management Teams, and other parties. • Coordinates activities related to budget and funding (programme/project preparation and submissions, progress reports, etc.) and ensures preparation of related documents/reports. • Leads the development, implementation and evaluation of the Common Back Office initiative as well as any assigned projects. identifies priorities, problems and issues to be addressed and proposes corrective actions; liaises with relevant parties; identifies and initiates follow-up actions. • Coordinates policy development; reviews the assessments of issues and trends, preparation of evaluations, including financial and operational, servicing Resident Coordinators, UN Country Teams, Operations Management Teams and the Business Innovation Group regarding Common Back Office deployment and governance related issues. • Leads the development of change management approaches with focus on the development, roll-out of the Common Back Office projects, including engagement and support approaches, capacity development, data analytics, business processes and organizational design, communications and preparation of business cases. • Prepares written outputs, e.g. background papers, analysis, substantial sections of reports and studies, inputs to publications, develops guidance based on lessons learned and good practices to UN offices to further guide UN offices globally on change management approaches to CBO with cross-stream perspectives on CP, GSS and BOS. • Collects and analyzes data to identify trends or patterns; undertakes survey initiatives, and provides insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. • Directs substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc. • Manages outreach activities on CBO; designs and conducts training workshops, seminars, etc., makes presentations on assigned topics/activities. • May perform other duties as required. CompetenciesPROFESSIONALISM: Mastery of all aspects of human resource management. In-depth knowledge of United Nations staff regulations and rules, human resource policies and guidelines, and ability to apply them in work situations. Proven conceptual, analytical and communications skills. Ability to identify key strategic issues, opportunities and risks. Proven ability to meet commitments, observe deadlines and achieve results. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. CLIENT ORIENTATION: Considers all those to whom services are provided to be \"clients\" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify; exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. EducationAdvanced university degree (Master's degree or equivalent) in business administration, management, economics or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage. Job - Specific QualificationNot available. Work ExperienceA minimum of seven (7) years of progressively responsible experience in designing, implementing and/or managing the provision of operational support to development cooperation at the country, regional or global levels is required. Exposure to the development and implementation of the Common Premises, CBO and/or BOS and common services, or similar, including client centric operational delivery models is required. Experience in the United Nations system or a comparable international organization is desirable. Experience in change management, including the design and implementation of change processes regarding service delivery, and delivery of trainings in these areas, is desirable. Experience with inter-agency collaboration in the development sector is desirable. Experience with strategy development and basic Results Based Management and Monitoring & Evaluation concepts is desirable. 2 years or more of experience in data analytics or related area is desirable. Experience with market trend analysis, future technologies, and emerging business opportunities using scenario planning; experience managing innovation processes, including ideation, prototype development, and go-to-market strategies: and ability to align innovation initiatives with organizational goals and customer needs are required. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another UN official language is an advantage. \"Fluency equals a rating of \"Fluent\" in all four areas (read, speak, write and understand) and \"Knowledge of\" equals a rating of \"Confident\" in two of the four areas. AssessmentEvaluation of qualified candidates may include an assessment exercise, which may be followed by competency-based interview. Special NoticeThis position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. Staff members are subject to the authority of the Secretary General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. 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