Family Support Specialist - DFV Refuge and Outreach

Every person has the right to live in safety, and yet domestic and family violence is a regular occurrence in Australia. Help us do our part to change this reality in Toowoomba. 54 reasons is one of the largest providers of DFV refuge services in Queensland – be part of this dynamic network of teams working together to deliver high quality support. In return, our Team and wider organisation can offer you:

54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child’s voice at the centre, we provide quality services to children and their caregivers in every state and territory, and across regions, remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

In this part time, maximum term position (3 days per week, negotiable*, for six months) you’ll work within a team to provide case management and safety planning support to women and children who are escaping or experiencing domestic violence, within the refuge accommodation program. Please note: the role attracts some minimal rostered on-call responsibilities. As part of our Ada’s Haven DFV Refuge and Outreach Program, you’ll report to our Team Leader.

* Ideally, the preferred working arrangement is Wednesday – Friday, however there may be capacity for flexibility and extension in these days/hours.

You will make a difference by:

Does this sound like you?

You’re an experienced practitioner with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. You’re able to respond calmly and effectively in crisis and complex situations. Importantly, you possess a thorough understanding of the impact of domestic violence on women and children and are able to apply this within a trauma-informed practice framework.

It is a genuine requirement of this position that it be filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991.

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

This role requires:

We are looking for the right fit for our team and shared values are considered as high importance. If you feel that you meet some of the criteria, but not all, and feel as though you could be the right match for the team, organisation and service, please get in touch to discuss this opportunity.

A place to belong:

At 54 reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

Follow this link for the full list of our employee benefits.

Sound interesting?

We’d love to hear from you. Submit your cover letter (addressing the role requirements above) and resume by clicking on one of the buttons in the ‘Apply’ section.

Applications close: COB Friday 23rd May 2025. Please note: Interviews will commence as soon as applications are received, and to ensure job shadowing opportunities, the successful applicant will ideally commence work in May.

Position Description: