Driver

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UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.   Under the guidance and supervision of the Operations Assistant, with matrix reporting to the Portfolio Manager, the Driver provides reliable and safe driving services to the UNDP Governance and Peacebuilding Portfolio  teams, ensuring highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver also demonstrates a client-oriented approach, courtesy, tact and ability to work with people of different national and cultural backgrounds.

This position will support the functioning of the Programme and Project teams. This will include but is not limited to field visits, driving team members on missions, dispatching and collection of mail, collection of supplies, etc. Particular emphasis is placed on safety, reliability, discretion, adherence to protocol and promoting representation. The Driver will also provide driving services to the UN staff on mission and when required to consultants and experts engaged by the portfolio.  UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

Duties and Responsibilities

1.Provide reliable and safe driving services

•    Driving office vehicles for the transport of UNDP officials and visitors, applying appropriate protocols 
•    Deliver and collect mail and documents, and perform other messenger responsibilities. 
•    Meet official personnel and visitors at the airport

2.Ensure cost-saving through proper use and day-to-day maintenance of the assigned office vehicle
•    Maintain accurate daily vehicle logs
•    Provide inputs to preparation of the vehicle maintenance plans and reports. 
•    Make timely minor repairs and/or arrange for major repairs
•    Ensure timely changes of oil, check of tires, brakes, car washing, etc.  

3.Ensure availability in the assigned vehicle of all the required documents, supplies and necessary spare parts.
•    Keep current in vehicle documents such as vehicle insurance, vehicle logs, office directory, and map of the city/country. 
•    Ensure vehicle first aid kit is adequately stocked with standard medical supplies.

4.Take all immediate actions required by rules, regulations, and laws in case of involvement in accidents.
•      Ensure full compliance with implementation of all security measures for the passengers and the vehicle during all the trips regardless of the location, destination, and distance of travel.                                                                                                                                
•       Ensure full compliance and implementation of guidelines regarding accidents and insurance coverage.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

5.   Institutional Arrangement: 
The Driver works under the general supervision of the Operations Assistant with a matrix reporting to the Portfolio Manager.

Core

• Achieve Results:               LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively:            LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
• Learn Continuously:          LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility:              LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
• Act with Determination:     LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner:         LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion:   LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

  Cross-Functional & Technical competencies 

  Administration & Operations (Vehicle management)   

  • Knowledge of policy & procedures on fleet management

    Administration & Operations (Registry & Correspondence Management)   

    • Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

      Business Management (Communication) 

      📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

      ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

      • Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
      • Ability to manage communications internally and externally, through media, social media and other appropriate channels

        Business Management (Customer Satisfaction/Client Management)   

        • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. 
        • Provide inputs to the development of customer service strategy. 
        • Looks for ways to add value beyond clients’ immediate requests. 
        • Ability to anticipate client’s upcoming needs and concerns. 

          Ethics (UN Policy Ethics)   

          • Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

            Business Development (Knowledge Generation) 

            • Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need

              Security Services (Security Incident Management & Monitoring)   

              • Ability to provide adequate response to security incidents/events
                 

                Min. Academic Education 

                • Secondary Education with a valid driver’s license is required.

                  Min. years of relevant Work experience   

                  • Minimum of 3 years (with high school diploma) of relevant work experience as a driver with a safe driving record is required. 

                    Required skills and competencies   

                    • Knowledge of driving regulations, rules and laws as well as skills in minor vehicle repair and maintenance.
                    • Work experience in international organization is an advantage. 
                    • Knowledge of protocols and security requirements is an advantage. 

                      Desired skills                                                                                                                            

                      • Experience in office filling and other administrative-related activities is an advantage;
                      • Managing Documents, Correspondence and Reports;
                      • Ability to produce accurate and well-documented records
                      • Experience in the basic use of computers and relevant office software packages (MS Word, Excel, etc) and ability to use web-based management and electronic log, file and/or scheduling systems.

                        Required Language(s)

                        • Fluency in English and Albanian or Serbian is required.

                          Professional Certificates 

                          • First Aid is desirable.

                            Disclaimer
                            
                            Applicant information about UNDP rosters

                            Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
                            
                            Non-discrimination
                            
                            UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  

                            UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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