Background
Office/Unit/Project Descriptionย
At UNDP (United Nations Development Programme), we are on a mission to end poverty, build democratic governance, rule of law, and inclusive institutions around the world. UNDP is the United Nations' global sustainable development organization working across 170 countries with 17,000 staff.
Digital technology is one of the most fundamental drivers of change this century. Since the launch of its first Digital Strategy in 2019, UNDP has been on an ambitious transformation journey to harness the potential of digital technology for development. We are now in the next phase of our digital transformation, implementing theย Digital Strategy 2022-2025,ย which puts forth a vision to create a world in which digital is an empowering force for people and the planet.
The Chief Digital Office (CDO) at UNDP is leading this effort with the goal of embedding digital technology in the development projects that we implement, supporting government partners to build inclusive digital ecosystems, and transforming the organization internally to enable these changes.
Project Overview:
Within the CDO, the Country Digital Transformation Team develops and scales UNDPโs digital projects and programmes, building global and local digital ecosystems that reaches and work for everyone, including the discovery and implementation of scalable digital solutions, digital skills building, and inclusive connectivity. This role would support the coordination and execution of digital ecosystem projects and initiatives.
Scope of Workย
The Digital Transformation Delivery Coordinator will be responsible for supporting programme/initiative coordination, research, events/engagement, and strategic operations across key areas of Digital Transformation. The role involves:
1. Ensure Strategic Planning & Coordination
Support the Management team in strategic planning, implementation, and monitoring of digital transformation initiatives. Provide project coordination support for global events and high-level engagements co-organized with partners. Strengthen communication flow between senior leadership and management teams, ensuring alignment across initiatives. Coordinate internal and external communications, providing executive-level administrative support and strategic advisory input. Implement and manage tracking and reporting tools to enhance transparency, accountability, and efficiency.2. Coordination of Digital Transformation Journeys
Develop impact metrics and tracking infrastructure to measure the success of digital transformation initiatives, including piloting these within the CDO. Conduct stakeholder engagement and data-driven analysis to guide digital initiatives and inform strategic decisions.3. Provision of coordination support for Digital Public Infrastructure (DPI)
Provide project coordination support for the DPI Global Summit, co-organized with external partners. Lead research efforts to identify opportunities for DPI integration across digital ecosystems.4. Ensure Data for Digital Governance
Conduct research and provide coordination support for data-related projects. Support operational aspects of Data to Policy and Data Governance Initiatives, including organizing trainings and events.5. Ensure coordination support for AI for Sustainable Development
Conduct research and provide coordination support for AI-related initiatives. Develop briefing documents and research analyses on AI applications for sustainable development.6. Provision of General Support for Digital Transformation Capabilities and knowledge sharing
Develop quality PowerPoint presentations to capture results, insights, and reporting for stakeholders, including for events and project updates. Draft quality briefing notes and research documents to support advocacy, engagement, and communication with internal and external stakeholders. Organize meetings, establish working groups, and support internal sub-teams to enhance operational efficiency. Implement operational best practices, inspired by Chief of Staff functions, to improve organizational effectiveness.The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
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Institutional Arrangement
Theย Digital Transformation Delivery Coordinatorย will report to the Head of Digital Programmes in the Chief Digital Office (CDO). The coordinator is expected to be reasonably flexible with availability for meetings, considering different time zones.
Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvementsย Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexibleย Act with Determination:ย LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discriminationย
Cross-functional & Tehcnical competenciesย Thematic Area Name Definition Digital Co-creation
Ability to design and facilitate a process that enables a diverse group of stakeholders to solve a common problem, develop a practice, or create knowledge together.ย
Ability to embrace diversity, work with a diverse group of stakeholders understand their interests, perspectives and views and tap into to them as a source for creativity.ย
Ability to facilitate processes and create conditions that are open for diverse inputs, stimulate collaboration and sharing.
Digital Digital ecosystems Knowledge of how they work, understanding of the opportunities and challenges for governments and society.Business
Management
Project Management
Abilityย toย plan,organize,ย prioritizeย andย controlย resources,ย proceduresย andย protocolsย toย achieveย specificย goals
Business Development Knowledge Facilitation Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange. Business Management CommunicationAbilityย toย communicateย inย aย clear,conciseย andย unambiguousย manner bothย throughย writtenandย verbalย communication;ย toย tailorย messages and choose communication methods depending on the audience Ability to manage communications internally and externally, throughย media,ย socialmediaย andย otherappropriateย channels
Business Management Resource Management ย Allocate and use resources in a strategic or tactical way in line with business needs and priorities and principles of accountability and integrity Business Direction and Strategy System Thinkingย Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the systemMinimum Qualifications of the Successful IPSA
Min. Education requirementsย ย ย ย ย ย ย ย ย ย
Advanced university degree (masterโs degree or equivalent) in Public Administration, Business Administration, Learning, International Development, IT, Economics, Business, Communications, or a related field is required. OR A first-level university degree (bachelorโs degree) in the areas stated above in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degreeMin. years of relevant work experience ย ย
A minimum of 2 years (with masterโs degree) or 4 years (with bachelorโs degree) of experience in project management, strategic operations, event coordination or stakeholder engagement is requiredRequired skills ย ย ย ย ย ย ย ย ย ย ย
Demonstrated experience in managing digital initiatives, communities or innovation functionsย Demonstrated experience managing high-level offsites, team events, and internal team communications Experience in advanced use of office applications (MS Word, Excel, Teams, etc.) is required.Desired skills in addition to the competencies covered in the Competencies sectionย ย ย ย ย ย
Demonstrated experience in coordinating multiple stakeholders is desirable. Demonstrated experience in supporting digital products, such as newsletters, websites or software tools, is desirable. Experience working with the UN or other large scale development organizations is desirable.Required Language(s) ย ย ย ย ย ย ย ย ย ย ย
Fluency in English is required.ย Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish), or a local language, is advantageous.Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.ย
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.ย
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement.ย We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
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