Digital Specialist - Technology Insight Job #: req34511 Organization: World Bank Sector: Digital Development Grade: GF Term Duration:ย 4 years 0 months Recruitment Type: International Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 10/16/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the worldโs greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visitย www.worldbank.org.
The Digital Vice Presidency was established on July 1, 2024, and guides the World Bank Group efforts to establish the foundations of a digital economy, builds and enhances digital and data infrastructure, ensures cybersecurity and data privacy for institutions, businesses, and citizens, and advances the digital government services. Digital technologies, including AI and data, present a unique opportunity to accelerate development. The Digital Vice Presidency (VPU) has the critical mission of delivering on this development promise.
The Development Effectiveness unit, within the Digital Vice Presidency, plays an important role in advising the VP and DSO on all matters pertaining to strategic planning and management, market intelligence, partnerships, including trust fund oversight, monitoring and evaluation, stakeholder engagement, knowledge management, collaboration with Regions and Verticals, and outreach to external partners. The Unit supports the VPUโs engagement on corporate priorities including Knowledge Bank, Operations Efficiency and Effectiveness, Corporate Scorecard and other initiatives aimed at achieving speed, scale and impact.
Duties and accountabilities:
As a Market Insight Specialist focusing on Digital Technology and supporting Market Intelligence Lead Specialist, the person in this position will play a key role in providing strategic, actionable intelligence and perspectives on technology to inform operations, investments, and policy dialogue. Operating at the intersection of technology and country/sector development, staff will contribute to analytical, advisory, and operational work across sectors and regions as the first point of contact for โoutside in viewโ and โdigital technologyโ.
Staff may also engage in the effort of enhancing organizationโs digital advisory capability with market insight democratization via training program and technology partner ecosystem development. Key responsibilities include:
Market Research and Analysis
โข ย Identify and source intelligence from various external data providers on digital technology trends, reports, and best practice use cases.
โข ย Conduct data quality of external data.
โข ย Conduct market assessments of digital technology ecosystems, including broadband infrastructure, fintech, e-commerce, digital government platforms, cloud services, and emerging tech (e.g., AI, blockchain).
โข ย Analyze trends, opportunities, and risks in the digital economy across client countries and regions, particularly in emerging and developing markets.
โข ย Lead the publication of daily, weekly, and other periodicals with internal communication team (i.e. curate/prioritize key information, extract key questions).
โข ย Manage partner contracts and day-to-day relationship.
Insight Communication
โข ย Formulate communication strategy (i.e. KPI setting, roadmap, channel strategy) and execution plan (i.e. calendar).
โข ย Provide day-to-day operations oversight to insight communication workstream.
โข ย Support creation of content for social and other new media formats.
โข ย Set design language requirement and collaborate with UX/UI designer in improving user experience and relevance.
โข ย Improve communication performance analyzing user feedback loop (i.e. number of subscribers, open and click rates).
โข ย Automate communication with AI tools.
Data and Knowledge Products
โข ย Collaborate with other teams in automating data management.
โข ย Develop and maintain databases, dashboards, and data visualizations to support decision.
โข ย Ideate and co-create automated knowledge tool kits with other partners (i.e. analytical tool kits and intranet sites).
โข ย Leverage market insight to improve digital training programs for internal and external stakeholders.
Stakeholder Engagement and Partnerships
โข ย Engage with tech industry stakeholders, startups, investors, regulators, and development partners to gather insight and foster collaboration.
โข ย Coordinate with internal World Bank units to embed digital technology considerations into cross-sectoral operations on case-by-case basis.
Operational Support
โข ย Provide operational support (i.e. Administration and budget management (OPEX/CAPEX) regardingย Marketย Intelligence operations.
Selection Criteria
โข Masterโs degree in technology, data science, or business administration or related field.
โข 5+ years of relevant professional experience in market research and analytics.โข Exceptional communication and writing skills with ability to present complex findings clearly to non-technical audience.โข Fluency in written and spoken English.
โข Understanding of the digital economy landscape.ย โข Experience working on multi-stakeholder initiatives, such as partnerships between government, private sector, and development institutions.ย
โข Proficiency in tools such as PowerPoint, Excel, Power BI, Tableau, or Stata/R/Python for data analysis and visualization.โข Ability to synthesize quantitative and qualitative data into actionable insights.
โข Consulting and private sector experience would be desirable.ย โข Proven ability to collaborate effectively.
โข Openness to learning and agile ways of working.โข Proven track record of complex project and budget management.
WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at theย World Bankย andย IFC, including our values and inspiring stories.