Digital Accessibility Content Consultant, NYHQ/DGCA - Digital Strategy Section/remote. Req#582567

Consultancy Title: Digital Accessibility Content Consultant

Division/Duty Station: DGCA – Digital Strategy Section/NYHQ

Duration: 10 September 2025 – 10 December 2025

Home/ Office Based: Remote

About UNICEF

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines fordeveloping countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND

Purpose of Activity/ Assignment: Digital accessibility has become a key area of focus for organizations seeking to create inclusive online experiences for all users, including those with disabilities. UNICEF is committed to ensuring that its digital platforms are accessible and inclusive for everyone, including individuals with disabilities. As part of this commitment, the organization aims to develop a comprehensive e-learning course and deliver a webinar to raise awareness and build practical skills on digital accessibility. The goal is to educate staff and non-staff on making digital platforms more inclusive, in line with WCAG (Web Content Accessibility Guidelines) standards and best practices.   Scope of Work: The objective of this consultancy is to develop an accessible e-learning course and deliver a webinar focused on digital accessibility. The course will increase awareness and provide practical skills on how to improve digital accessibility for individuals with disabilities. The webinar will complement the course by providing a platform for live interaction, discussion, and further learning on accessibility best practices, tools, and regulations. The consultant will ensure that both the course content and webinar are designed to be fully accessible, providing participants with the necessary skills and knowledge to implement accessibility improvements in digital platforms. Services Covered The consultant will develop the e-learning course and webinar content, focusing on the following areas:  Web Content Accessibility Guidelines (WCAG)  Practical skills for making digital platforms more accessible  Accessibility tools, regulations, and compliance  Case studies and examples of accessible digital platforms

Terms of Reference / Key Deliverables:

Work Assignment Overview/Deliverables and Outputs/Delivery deadline Deliverable 1: ECourse Development -  Sub-Deliverable 1.1: Design and develop a comprehensive elearning course on digital accessibility, with a focus on raising awareness and providing practical skills, including development of course script, recording voiceover, sourcing visuals, and full production in Articulate Rise or Storyline. Prepare one detailed storyboard outlining the structure and modules of the e-course. Conduct two rounds of consultation and feedback with key stakeholders 30 October 2025 - Sub-Deliverable 1.2: The course will cover key accessibility principles, guidelines (with emphasis on WCAG), tools, and techniques for Human Resources United Nations Children’s Fund improving digital accessibility on platforms and services. Prepare a full script for the e-course, including all narration. Conduct two rounds of consultation and feedback with stakeholders. 30 October 2025  - Sub-Deliverable 1.3: The content should be engaging, interactive, and easily understandable for a broad audience, including staff and non-staff members. Produce the e-course in Articulate Rise or Storyline with visuals, screen casts, and voiceover. Conduct two rounds of revisions based on feedback before finalizing 30 October 2025 - Sub-Deliverable 1.4: Ensure the course is fullyaccessible (e.g., captioning, screen-reader friendly, etc.) to meet the needs of learners with disabilities. Upload final e-course to internal LMS and document course structure in the elearning management system for ongoing maintenance. 30 October 2025 Deliverable 2: Webinar Development and Delivery - Sub-Deliverable 2.1: Develop a detailed plan, agenda and materials for a live webinar on digital  accessibility, aligned with the e-learning course. 15 November 2025  - Sub-Deliverable 2.2: Deliver the webinar, focusing on practical examples, tools, and best practices for improving digital accessibility. 15 November 2025 - Sub-Deliverable 2.3: Ensure that the webinar is interactive, providing opportunities for participants to ask questions and engage in discussions. 15 November 2025  Deliverable 3: Content Review and Integration - Sub-Deliverable 3.1: Work with relevant stakeholders (e.g., digital platforms, web development teams) to ensure that the course and webinar content are accurate, up-to-date, and aligned with UNICEF’s digital accessibility goals 20 November 2025 -  Sub-Deliverable 3.2: Review and incorporate feedback from stakeholders to ensure content relevance and clarity. 20 November 2025  Deliverable 4:Final Deliverables -  Sub-Deliverable 4.1: ELearning Course: A fully developed, accessible elearning course that aligns with WCAG standards and includes interactive modules, assessments, and clear instructional materials. 10 December 2025  - Sub-Deliverable 4.2: Webinar Presentation: A live, recorded webinar session, including presentation slides and any supplementary materials (e.g., resources, toolkits). 10 December 2025  -  Sub-Deliverable 4.3: Reports and Documentation: Provide a summary report on the e-learning course development process and webinar delivery, including participant feedback, participant metrics and recommendations for future improvements 10 December 2025  

Qualifications Education: University degree in Digital Accessibility, Human-Computer Interaction (HCI), Information Technology, Web Development, or related subjects

Knowledge/Expertise/Skills required *:  - Professional Experience: A minimum of 5 years' experience in digital accessibility, including a strong understanding of WCAG (Web Content Accessibility Guidelines), e-learning courses, webinars, and other training materials, with a focus on accessibility or related fields. - Communication and Collaboration Skills: Excellent communication, collaboration, planning, and organizational skills, with the ability to work effectively with diverse teams. - Strong attention to detail and the ability to ensure accuracy in content development and delivery. - Digital Accessibility Knowledge: Proven expertise in ensuring that both e-learning courses and webinars are fully accessible to individuals with various disabilities. All materials should meet accessibility standards and be provided in accessible formats (e.g., audio descriptions, captions, and accessible documents). - Alignment with UNICEF's Digital Accessibility Goals: Ability to work closely with UNICEF’s Digital Governance and Platforms team to ensure that the content of the e-learning course and webinar aligns with the organization’s digital accessibility goals and strategies. - Remote Work Experience: Demonstrated ability to work independently and manage tasks remotely, with a track record of maintaining communication and meeting deadlines in a virtual work environment. - Language Proficiency: Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is an asset. - Work Experience: Proven experience working in a UN or NGO environment is considered an asset.

Requirements:

Completed profile in UNICEF's e-Recruitment system and

- Upload copy of academic credentials

- Financial proposal that will include/ reflect :

- Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.

- At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

- Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.