Background
UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected cand2idates will, therefore, undergo rigorous reference and background checks.
UNDP is the leading United Nations organization in fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet.
Amid a dynamic socio-economic context of Moldova, the Ministry of Labour and Social Protection (MLSP) is embarking on a deeply transformative process. The โDigital Transformation of Social Protectionโ Project stands as testimony to this momentum forward. The Moldovan social protection system faces substantial challenges caused by inefficiencies, limited digital integration, and an unmet demand for institutional framework and service delivery better addressing contemporary socio-economic uncertainties. The MLSP's endeavor is to reengineer this landscape, enhance its digital infrastructure and create a framework under a unified platform named eSocial that is efficient, inclusive, resilient, and adaptable to changing contexts and conditions. This initiative is not just a response to evolving needs but a visionary stride towards a future where social protection is seamlessly inclusive, empowering, and a realized right for every citizen, as defined by the 2030 Agenda.
The Project aims to address the fragmented digital infrastructure of the social protection system, which operates currently with multiple, disparate, and non-interoperable information systems. This fragmentation causes binding inefficiencies in data management and service delivery and undermines the ability to provide timely and appropriate support to beneficiaries. The limited digitalization and capacity to develop and utilize digital tools have restricted the potential of digital technologies for improving social protection services.
The Project's strategic approach is enrooted in Moldovaโs national priorities, as defined by the RESTART Reform of Social Assistance and the UNDP Country Programme Document for the Republic of Moldova (2023-2027).
The Project is designed to leverage technology as a key driver of change, streamline processes, improve user experience, and strengthen institutional resilience. The strategic goal of the proposed Project is to enhance the social welfare of Moldovan citizens, especially the most vulnerable, by establishing a more efficient, accessible, and responsive social protection framework, by leveraging digital transformation, improved service delivery and institutional capacities.
Duties and Responsibilities
The Data Analyst will be responsible for:
Data Collection, Management and Integration
Map existing social protection data sources from MLSP and subordinate agencies (e.g. ATAS, NEA, social services) and assess quality, coverage, and interoperability. Produce regular reports and dashboards on social protection coverage, service delivery, gaps, exclusion errors, geographic inequalities, etc. Identify bottlenecks or inefficiencies in existing workflows/business processes via data (e.g. which steps have delays, highest error rates, etc.). Support the development of analytics modules to forecast needs, risks (e.g. energy vulnerability, shocks, needs for social assistance) or fraud detection and to inform proactive / early intervention.Data Visualization and Reporting
Prepare clear, compelling visualizations (dashboards, maps, graphs) for different audiences: MLSP, project team, project stakeholders. Support development of real-time reporting tools (e.g. dashboards) accessible via unified AIS. Disaggregate data by vulnerable group (gender, age, disability, region, etc.) to identify where digital divides or exclusion occur. Respond to requests from project leadership for rapid analyses or scenario modelling (e.g. what happens under certain inflation/shock scenarios).Stakeholder engagement, training, and knowledge management
Work with MLSP to build internal capacity for data analysis and use of data in decision-making. Suggest, co-design, and implement KPIs and performance metrics for eSocialโdefining owners, baselines/targets, formulas and disaggregations; Train MLSP staff on data literacy, interpretation of analytics, and use of dashboards. Assist in the design of data collection protocols, data governance, metadata standards for the eSocial platform. Keep up with best practices globally in social protection analytics / digital governance; suggest innovations (new indicators, analytic techniques, dashboards, predictive features).The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Institutional Arrangements
The Data Analyst will work under the supervision of the UNDP Projectโs Digital Transformation Manager, in close cooperation with the UNDP Moldova Country Office and overall project team, for an effective achievement of results, anticipating and contributing to resolving project-related issues and information delivery.
He/she also will collaborate with other UN projects, the Ministry of Labour and Social Protection, and other national stakeholders. The incumbent is expected to exercise full compliance with UNDP administrative rules, regulations, policies, and strategies.
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Competencies
Core Competencies
Achieve resultsย ย ย ย
LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadlineยThink Innovativelyย ย ย
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements ยLearn Continuouslyย ย ย
LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedbackยAdapt with Agilityย ย ย ย
LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible ยAct with Determinationย ย ย ย
LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confidentยEngage and Partnerย ย ย ย
Enable Diversity and Inclusionย ย ย ย
LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination ยCross-Functional and Technical Competencies
Business Management - Results-based Managementย ย ย
Ability to manage programmes and projects with a focus at improved performance and demonstrable results.Business Managementย - Working with Evidence and Dataย
Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.Business Managementย - Monitoring & Evaluationย ย ย ย
Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented ย effectively;ย Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results.ย Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming.ย Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools.ย Ability to make an independent judgement based on set criteria and benchmarks.ย Ability to anticipate client's upcoming needs and concerns.Digital - Data Analysisย ย ย ย
Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making.Digital - Data Collectionย ย ย ย
Being skilled in Data Sorting, Data Cleaning, Survey Administration, Presentation and Reporting including collection of Real-Time Data (e.g. mobile data, satellite data, sensor data).Digitalย - Digital business analysisย ย ย ย
Ability to support digital business processes across a range of digital projects, programmes and activities.Digitalย -ย Data governanceย ย ย ย
Knowledge of data science, skills to develop data management tools, organize and maintain databases and operate data visualization Technologies.Required Skills and Experience
Education:
Advanced university degree (Master's degree or equivalent) in Economics, Statistics, Data Science, Public Policy, Social Sciences or a related field is required; ORย A first-level university degree (Bachelorโs degree) in the areas mentioned above in combination with an additional 2 (two) years of qualifying experience will be given due consideration in lieu of the advanced university degree.Required Experience:
Applicants with a Masterโs degree (or equivalent) in a relevant field of study are not required to have professional work experience. Applicants with a Bachelorโs degree (or equivalent) are required to have a minimum of two (2) years of experience with data visualization/ data collection tools (e.g. Microsoft PowerBI, Tableau, Metabase, Kibana, Google Data Studio/Looker Studio, KoboToolbox, ODK, DHIS2, or Superset). Experience in the use of large administrative databases, statistical analysis, modelling, use of specialized software (R, SPSS, STATA, etc.).Desired skills:
Knowledge and experience in thematic areas relevant to the project (social protection, digital transformation in public service provision); Experience in mapping and optimizing complex data workflows using tools like SQL, Python, R, KNIME or similar; At least 1 (one) year of progressively responsible experience at the national and/or international level in social protection, public policy, or within governmental institutions; Additional training and/or certification in data analyses and project management (e.g. data certifications, PMP, Agile, etc.) would be an advantage; Knowledge of one or more minority languages relevant for Moldova, including Russian, Romani, Gagauzian, Bulgarian, Ukrainian and sign language, is an asset.Required language(s):
Fluency in Romanian and English is required.ย Knowledge of one or more minority languages relevant for Moldova, including Russian, Romani, Gagauzian, Bulgarian, Ukrainian and sign language, is an asset.ยEqual opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.ย
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.ย
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement.ย We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
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