1.BACKGROUND AND JUSTIFICATION:
PADF has received funding from the Bureau of International Narcotics and Law Enforcement Affairs (INL) to implement the โComm-Unity Resilience and Transformationโ CREATE Project. The project will be implemented in five hotspot communities: Parade Gardens, Kingston, Majesty Gardens, St. Andrew, Gregory Park, St. Catherine, Norwood, St. James, and Grange Hill, Westmoreland. The initiative, grounded in the principles of Crime Prevention Through Environmental Design (CPTED), aims to counter gang recruitment and youth crime and violence using an evidence-based, multidimensional approach and will comprehensively address the complex needs of at-risk youth, equipping them with the skills, resources, and support necessary to reduce their risks and vulnerabilities to criminal activities.
2. OBJECTIVES:
PADF is seeking the services of a Consultant Case Management Coordinator (CMC) to coordinate, supervise and provide support to 10 case managers assigned to work with 500 at-risk youth, AGED 15-24 years, who are beneficiaries of the CREATE Project. The CMC will be responsible for overseeing the case management process from risk screening and assessment to case plan development and management, ensuring that holistic, evidence-based, best practices in case management are ethically provided to clients and their families, resulting in a reduction in the risk levels of clients by the end of the intervention period in August 2026. The CMC will be expected to work with the project psychologist, case managers, service providers, and other staff, ensuring efficient referrals and follow-up, and will be expected to develop recommendations for strengthening referral mechanisms to expand access to services required by clients. This consultancy directly responds to Activity 2.4 of the project: โImprove coordination of stakeholders within the targeted communities to expand access and referrals to services required by at-risk youth.โ
3. RESPONSIBILITIES OF THE CONSULTANT:
The CMC will monitor the quality of case management services provided by the project while providing direction to the case management team (conducting case file audits, case review meetings, home and site visits to the cases, and case closure interviews on a regular basis).
Duties will include:
needs of clients. Supervising risk screening, assessment, and intake of new clientsโ processes, ensuring compliance with best practices in case management and responsiveness to the needs and realities of clients and their families. Developing and implementing standardized protocols, tools, and best practices for case management. Providing direct observation of case manager and client interactions at specified intervals (with client consent) and providing feedback. Reviewing and providing feedback on assessment methods, intervention techniques, and other approaches. Modeling effective techniques through demonstration and co-facilitation when appropriate. Conducting weekly case management meetings to review the progress of clients, identify challenges, review complex cases, explore solutions, and ensure quality control throughout the case management process. Allocating and balancing caseloads among case managers based on complexity, urgency, and individual case manager capacity. Developing a referral mechanism with partner organizations and within the health and social service systems. Ensuring client records are appropriately entered, updated, and maintained following established confidentiality and data protection protocols. Identifying trends, gaps in services, and opportunities for program enhancement. Collaborating with project partners and other stakeholders (i.e., service providers, schools, social workers, employers, etc.), as needed. Providing weekly updates to the PADF Project Team on case management progress according to established goals. Other related duties as assigned.
4. CONTRACTUAL MECHANISM: FIXED PRICE
This consultancy is deliverable-based and will utilize a fixed-price contractual mechanism. That is to say, the consultant will be paid a set amount โ including all applicable taxes and fees - for each set of concrete deliverables, as described in the table below. As part of the proposal submission for this consultancy, the candidate should fill out the Total Payment and Percent of Total columns of the table below (The chart can also be viewed here:ย Procurement Opportunities - PADF); these prices will be used as the starting point for negotiations, should the candidate be selected.
The consultant will also be reimbursed for project-related and travel-related expenses incurred as part of this consultancy, as well as receive per diem at the Department of State-mandated rate for project-related travel days. These costs do not need to be priced out in the cost proposal, because the consultant will be reimbursed directly based on PADFโs Travel and Reimbursement Policy with prior authorization.
Schedule of Milestones/Deliverables:
Estimated Completion Date: July 25, 2025 Milestone: Inception Report and Work Plan Deliverable: The consultant will prepare an Inception Report and Work Plan, including: Supervision plan for case managers, including performance criteria upon which case managers will be assessed. Minimum # of case management meetings to be held. Minimum # of site visits. Strategy for the development of a referral mechanism with social service partners. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: August 25, 2025 Milestone: August Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: September 25, 2025 Milestone: September Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: October 25, 2025 Milestone: October Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: November 25, 2025 Milestone: November Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: December 18, 2025 Milestone: December Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: January 25, 2026 Milestone: January Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: February 25, 2026 Milestone: February Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: March 25, 2026 Milestone: March Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: April 25, 2026 Milestone: April Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: May 25, 2026 Milestone: May Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: June 25, 2026 Milestone: June Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: July 25, 2026 Milestone: July Monthly Report Deliverable: The consultant will prepare and submit a monthly report including: Total # of screenings and assessments completed. Total # of Case Plans developed. Total # of meetings/visits with youth and their families Total# of Case Files updated (progress of youth in line with case plans). # of Case Management Meetings held, along with issues identified, outcomes/action items outlined. Progress Report on each case manager towards meeting targets. Incident Reports. Total # of Organizations engaged and outcomes. Schedule of youth engagement activities. Total # of youth receiving life skills training and other interventions. Challenges, recommendations, and planned activities for the upcoming month. Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount: Estimated Completion Date: August 30, 2026 Milestone: Final Report Deliverable: The consultant will prepare and submit a final report including: Total # of screenings and assessments completed during the project. Total # of Case Plans developed during the project. Total # of meetings/visits with youth and their families during the project. Total# of Case Files updated (progress of youth in line with case plans) during the project. # of Case Management Meetings held, along with main issues identified, outcomes/action items outlined, and progress on resolving issues. Report on each case manager towards meeting project targets. Incident Reports. Total # of Organizations engaged and outcomes. Complete list of youth engagement activities implemented during the project and outcomes. Total # of youth receiving life skills training and other interventions. Challenges and recommendations Any other activities assigned. Percent of Total: % of total Total Payment PADF: USD$ Amount:Total: 100%
Total: USD Amount
5. LOCATION(S) OF ASSIGNMENT:
Project Communities: Majesty Gardens, (St. Andrew), Parade Gardens, (Kingston), Gregory Park, (St. Catherine), Norwood, (St. James) and Grange Hill, (Westmoreland).
6. CANDIDATE PROFILE:
Masterโs degree in Social Work, Psychology, Counseling, or related field At least 5 yearsโ experience in case management methods, principles, techniques, and resources (including information/referral, assessment, motivational interviewing, youth advocacy, crisis and risk intervention, resource utilization) At least 5 yearsโ experience in the administration of the Ministry of National Securityโs Jamaica Risk Assessment Tools (youth and adult versions) At least 5 years of direct experience working with at-risk youth, including youth in conflict with the law Expert knowledge of Jamaicaโs Child Care and Protection Act Advanced knowledge of youth development, trauma, and mental health issues Experience delivering workshops on life skills and other areas related to at-risk youth Excellent crisis intervention and de-escalation skills Strong supervisory, coaching and mentoring skills Proficient in case documentation, report writing, and data management Experience working with organizations that provide support for at-risk youth Ability to quickly adapt to new technology, automated systems, and databases Well-organized, detail-oriented, and able to handle a variety of tasks Strong written and verbal communication skills Ability to work as part of a multidisciplinary team7. ACCEPTANCE AND APPROVAL OF DELIVERABLES:
The contracted consultant will collaborate with PADF and relevant stakeholders to complete all deliverables. All submitted deliverables will undergo review and approval by PADF HQ and the local team prior to payment.
8. TERM OF THE CONTRACT:
The consultancy will begin on or around July 8, 2025, and run until August 31, 2026. Monthly deliverables will be expected, with key milestones.ย
9. SUBMISSION DETAILS:
a) Applications must be received no later than June 23, 2025. Send application materials to Kimberly Seymour-Brown at kseymour-brown@padf.org & Faisal Hassan at FHassan@padf.org, following the guidelines listed in these Terms of Reference.
b) Validity of bid: 90 days from the submission deadline.
c) Amendments: Any time prior to the deadline for submission of proposals, PADF may, for any reason, modify the TOR with an amendment which will be posted to the PADF website and/or communicated via email.
d) Clarifications: Questions may be submitted to kseymour-brown@padf.org. The subject of the email must contain the TOR number and title.
10. RATE:
The consultant's rate will be discussed during negotiations. A strict budget will be set. Travel and per diem costs will be covered separately by the project.