Communications Coordinator

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

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Position Overview

Pact, Inc. seeks a Communications Coordinator for the USAID/Mali-funded Basiki ni Tagne Kunafoni Activity. This two-year, information integrity project aims to enhance publicly available content that provides timely, relevant, and accurate information to Malian citizens through data-driven approaches that promote media literacy, mitigate harm from inaccurate information, and optimize the reach of quality information.

The Communications Coordinator is responsible for overall communication and knowledge management related to the project. The successful candidate will support the production and dissemination of social media content, interacting via social media with media networks and other social media-based influencers. Providing cross-cutting support for the team, the successful candidate will ensure that all communications requirements set by the donor and Pact are fulfilled completely.

This role is in Bamako, Mali and will report to the Chief of Party.

Key Responsibilities

1. Internal Communications Management:
2. Assist in the coordination, facilitation, and development of program reports, specifically the quarterly and annual reports to USAID.
3. Work with the technical team to identify and prepare the program Communications Standard Operating Procedures; brief all Mali team and consortium partners on SoP implementation.
4. Develop and/or update other relevant communications materials for the program.
5. Serve as liaison with Pact’s Integrated Communications team in Washington, DC.
6. Support staff with developing presentations, videos, and audio materials where necessary.
7. Writing and Copy - Editing:
8. Write and edit sections of the program’s quarterly and annual reports for USAID, as well as other documents for external audiences.
9. Organize, support production of, and edit, success stories.
10. Write feature stories or blogs for publication and/or posting on websites and social media.
11. Support the procurement team to select translators as needed and monitor translated deliverables for quality.
12. External Communications Management:
13. Coordinate messaging content with USAID and across partners and subgrantees and communicate about and recruit for activities via social media while ensuring local language use for relevance to local communities, the donor and other program partners.
14. Work with team to develop materials and messages that demonstrate program progress and achievement, tracking and telling the story with program data, including factors critical to success and/or areas needing improvement.
15. Synthesize and disseminate the findings of research activities for wider audiences.
16. Engage and work with partners on media relations, story writing, etc.
17. Support program management to disseminate regular updates to key external stakeholders, including USAID.
18. Other
19. Track relevant policy advocacy and awareness-raising campaigns to support and inform the Activity operations and stakeholder collaboration.
20. Comply with all company policies and procedures, including completing all compliance training topics by the deadline to satisfy each and receiving the corresponding acknowledgment statement that the training has been completed.
21. Enhance conflict sensitivity in reporting and messaging.
22. Enhance compliance with reporting ethics, including consent for photographs, interviews, etc.
23. Exhibit Pact’s core values of integrity, inclusion, and respect in all aspects of their role.
24. All other duties as assigned.

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

    Basic Requirements

25. Bachelor’s degree and 2+ years relevant experience or equivalent combination of education and experience.
26. Excellent writing and editing skills in English and French.
27. Experience supporting the communications function of international development projects, such as those funded by USAID.
28. Experience supporting projects addressing sensitive issues in a communications role.
29. Experience developing social media campaigns and strategies, working with online influencers.
30. Bambara language skills are strongly preferred.
31. Demonstrated ability working with government agencies and departments, and civil society.
32. Knowledge of and experience with key democracy, human rights, governance programming in Mali is a strong advantage, as is experience building the capacity of civil society organizations.
33. Collaborative spirit in working with teammates and partners; commitment to engaging stakeholders in accordance to conflict sensitive approaches, Do No Harm (DNH) principles and practices.
34. Demonstrated ability to partner successfully with teams within the Africa region and globally.

    Preferred Qualifications

35. Knowledge of the political, social, and economic context of Mali.
36. Malian nationals with eligibility to work in Mali are strongly encouraged to apply
37. Knowledge of and experience with USAID’s collaborating, adapting, and learning (CLA) approaches.