Background
The UNDP Multi-Country Office (MCO) for Mauritius and Seychelles is implementing its new Country Programme (2024โ2028), focusing on socioeconomic transformation and environmental sustainability in Mauritius, and on digital governance, innovative financing, and climate resilience in Seychelles. With a growing development-funded portfolioโdeliveringย aroundย $50Mย for Mauritius and Seychelles,ย the MCO has established a dedicated Communications Unit. Its role is to highlight the development impact of UNDPโs work across both countries, promote transparency and accountability, and share human-interest stories that support the achievement of the Sustainable Development Goals (SDGs).
As the communications landscape evolves rapidly, theย multi-Country Office is increasingly embracing digital transformation, data-driven storytelling, and creativeย visualย content generation. To remain at the forefront of communication trends and standardsโand to meet the growing demand for high-quality, timely outputsโit is essential to leverage emerging technologies, particularly artificial intelligence. Fromย automated graphicย designย solutionsย to AI-enhanced writing and data visualization, these tools offer transformative potential to significantly increase the volume, efficiency, and impact of communications.
In this context, the recruitment of a Communication Assistant - Graphic Design and AIย is critical. Working under the day-to-day supervision of the Communication Specialist, with matrix responsibility to the Office of the Resident Representative, the incumbent will help integrateย secureย AIย solutions and corporate tools into content creation processes. This includes developing engaging multimedia materials for social media, reports, presentations, websites, and digital campaigns. The Assistant will also contribute to strengthening the UNDP brand, ensuring editorial consistency, managing digital assets, and identifying innovative AI-driven solutions to support the multi-country communications strategy.
This role is essential to ensure that the Communication Unit can keep pace with modern content demands while continuously enhancing the effectiveness, creativity, and reach of its storytelling.
Duties and Responsibilities
With day-to-day supervision of the Communication Specialist, with matrix responsibility to the Office of the Resident Representative, theย Communication Assistant - Graphic Design and AIย isย requested to provide support for the development of communications tools, products and maintenance of the social media profile for UNDP Mauritius and Seychelles projects.ย
This assignment includes showcasing stories from Mauritius and Seychelles, outlining development impact towards the attainment of the Sustainable Development Goals (SDGs). It will require skills in fields like photography-videography, journalistic drafting, photo editing,ย leveraging AI-supported platforms and software in a creative and ethical way, and theย management of social media platforms.ย
Support the implementation of the communication and outreach strategies of the UNDP MCO Mauritius & Seychelles
Backstop Communications Assistants to provide UNDP projects and programs in implementing communication plan; Research and retrieve data from internal and external sourcesDesign creative materials such as infographics, social media cards, publications, banners, and visuals that align with UNDPโs branding guidelines, using toolsย andย AI-supported platforms such as Canva, Adobe Creative Suite or any other relevant tool
Monitor trends in digital design and AI communications and recommend creative approaches to elevate visibility and stakeholder engagement
Prepare a weeklyย digitalย news bulletinย highlighting key developments and recent events in the development landscape of both Mauritius and Seychelles for the Office of the Resident Representative
Manage and analyze media monitoring data with AI tools to (i) systematically collect, categorize, interpret and repackage information from diverse media sources (ii) provide actionable insights on public sentiment, emerging trends and stakeholder perceptions to inform and optimize UNDPโs communication strategies and messagingย
Ensure all communications adhere to UNDPโs branding, accessibility and ethical standards, especially regarding AI ethics
Use analytical tools to interpret AI-driven data and translate into actionable communication strategies
Support implementation of the country office publication strategy and plan
Assist in sharing information for different publications both internally and externallySupport country office communication campaign and advocacy initiatives to increase awareness of UNDPโs mandate and goals through dissemination of information and organization of public and media events
Under guidance of Resident Representative and Communication Specialist, assist in the conception, production or publication of UNDPโs communication materials, including photo and video content, artworks, media releases, newsletters, annual reports, website pages, social media pages, etc; Assist in organizing roundtable discussions, press conferences, briefing sessions, seminars, interviews, photo and video shootingsAssisting Communications Specialist in knowledge management and dissemination
Upload content on internal database and website; Assist with suppliers/vendors as and when necessaryThe incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
Institutional Arrangement
Supervision: The Assistant will report to the Communication Specialist on a day-to-day basis, with matrix reporting to the Office of the Resident Representative; ย Collaboration: The role will require close coordination with the Office of the Resident Representative, Programme teams, Operations, and UNDP Seychelles staffCompetencies
Core Competencies (Level 1): Core ย Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Actย
with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical Competencies: Thematic Area Name Definition Business Management Customer Satisfaction/Client Management
Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. Business Management Communication Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. Business Management Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.Communications Social media management
Ability to represent and promote the UNDP brand in virtual communities and networks Communications Multimedia writing/editing Ability to create and/or edit written content for multimedia Communications Digital Asset Management Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media Communications Writing and editing Ability to create and/or edit written content in different UN LanguagesDigital ย
Behaviour change communication/communication for developmentย
Knowledge of appropriate digital communicationmethodologies for development and behaviour change, and ability to apply them practicallyย
Required Skills and Experience
Education:
Secondary Education is required Orย Bachelorโs degree in communications, Digital Media, Communication for Development or other relevant areasย will be given due consideration, but it is not a requirementExperience:
Minimum of five years (5) with secondary education or two (2) years with bachelorยดs degree of relevant experience in Communication, Outreach and/or Graphic Design and AI is required
Nationality: Qualified Mauritian Nationals only
Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.ย
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.ย
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement.ย We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
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