Associate Information Systems Officer

Org. Setting and ReportingThe United Nations Secretary-General is responsible for the investment of the assets of the United Nations Joint Staff Pension Fund (UNJSPF). The Secretary-General has delegated this responsibility to the Representative of the Secretary-General for the investment of the assets of the UNJSPF (RSG). The RSG is, in turn, assisted in this function by the Office of Investment Management (OIM). OIM manages a $90+ billion multi-asset class, global investment portfolio, about 85% of which is actively managed in-house. Asset classes under management comprise global equities, fixed income, foreign exchange, private equity, real estate, infrastructure, timber and commodities. OIM’s staff are all based in New York but come from over 40 countries. For more information please visit OIM's website at https://oim.unjspf.org/. This position is located in the Information System Section of OIM. The incumbent reports to the Information Systems Officer. ResponsibilitiesWithin delegated authority, the Associate Information Systems Officer may be responsible for the following duties: • Participates in preparing user requirements and other technical specifications. • Assists in the design, development and installation of information systems. • Undertakes analysis of well-defined modules within the system, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements). • Undertakes rigorous testing and quality assurance of applications software. • Maintains assigned portions of systems, providing operational support for system applications, analyzing and implementing system changes/upgrades, etc. • Participates in developing and maintaining Information Systems project plans, schedules, and budgets. Assists in identifying appropriate human and technical resources to complete the project, assists in assuring that deviations from project schedule are addressed and communicated, assists in developing timely project status reports, monitoring project risk factors, escalating project issues, and providing Quality Assurance for all project deliverables. • Liaises with OIM Service Providers such as OICT, ICC, Navisite, Bloomberg, NT and Pension Administration to support Network Infrastructure and Security • Writes and develops programs to interface with existing systems. • Ensures data security and integrity. • Participates in developing disaster recovery plans. • Prepares, updates and maintains the system’s documentation and related technical/procedural manuals. • Assists in procurements, including conducting needs assessments and benchmarks, preparing technical specifications and evaluation criteria. • Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. • Assists in the set-up and monitoring of software performance measures. • Participates in Service Management activities. • Participates in facilitating communications between IT and its vendors and suppliers for good support and maintenance of their products and services. • Assists in the development of Service Level Agreements (SLAs) between the vendors or suppliers and IT, for either specific IT services or general technology support, including any chargeback mechanisms. • Advises users on the most suitable hardware and software for different tasks; maintains and enhances software. • Drafts training materials and conducts training sessions and demonstrations of systems for users. • Participates with senior staff in assessing and testing new technology. • Performs ad hoc duties as required. • May provide guidance to new/junior staff. Competencies• Professionalism: Knowledge of at least two programming languages, basic systems analysis and design techniques, testing, debugging, and documentation standards, database design, storage and internal systems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges ; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning ; monitors and adjusts plans and actions as necessary; uses time efficiently. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. EducationAn advance degree in computer science, information systems, mathematics, statistics or related field is required. A first-level university degree in combination with two additional years of relevant experience may be accepted in lieu of the advanced degree. Entry level Certifications from industry leading organizations such as Cisco, Microsoft etc.in cloud and networking technologies are desirable. Job - Specific QualificationNot available. Work ExperienceA minimum of two years of progressively responsible experience in the planning, design, development, implementation and maintenance of computer information systems or related area is required. At least two years of experience in ICT Network administration including configuring Cisco switches and routers, LANs, WANs, WIFI, Firewalls is required. Experience in configuring virtual machines, appliances, vulnerability and patch management is required. Experience with ticketing systems such as iNeed, ServiceNow or similar ITSM is required. Experience in Active Directory services, Azure Active Directory, M365 is required Experience using at least two years of Azure IaaS and PaaS networking and security concepts is desirable. Experience with Windows and iOS endpoints, Active Directory/Azure Active Directory, M365, Azure Virtual Desktop and MS Intune is desirable. Experience Programming such as Phyton, Perl, PowerShell, MS power automate is desirable. Experience in Windows and Linux systems administration is desirable. LanguagesEnglish and French are the working languages of the UN Secretariat. For this position, fluency in English is required. Knowledge of another UN official language is desirable. AssessmentEvaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Special Notice• Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. • The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. • Appointment at the United Nations is subject to mandatory adherence to the United Nations Financial Disclosure Programme. An appointment to the Office of Investment Management (OIM) of the UNJSPF additionally requires compliance with the rules and regulations pertaining to OIM's Code of Ethics, Personal Securities, Gift and Hospitality policies. • For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 31 March 2025, are strongly encouraged to apply: Brunei Darussalam, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Guinea-Bissau, Grenada, Kiribati, Lao People's Democratic Republic, Liechtenstein, Marshall Islands, Micronesia (Federated States of), Nauru, Palau, Papua New Guinea, Qatar, Sao Tome and Principe, Timor-Leste, Tuvalu, United Arab Emirates, Vanuatu, Andorra, Angola, Belize, China, Cuba, Indonesia, Israel, Japan, Kuwait, Libya, Malta, Monaco, Oman, Panama, Paraguay, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, Solomon Islands, Somalia, Turkmenistan, United States of America. United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.